Woodbridge Lodge

5 Burkitt Road, Woodbridge IP12 4JJ
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9.5 76 Reviews
  • Woodbridge Lodge, Woodbridge
Woodbridge Lodge is located a short walking distance from the town of Woodbridge in Suffolk. Situated away from the road, the home has large grounds for the residents to enjoy.

Woodbridge Lodge provides support to people who require long-term care and offers a homely living environment to all residents and service users.

Woodbridge Lodge aim to offer residents a relaxing ‘home-from-home’ that can be enjoyed by staff and visitors alike.

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Care Provided by Woodbridge Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Bishnu Lamichhane (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002

Funding & Fees Guide for Woodbridge Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • * Subject to assessment
  • (these prices are only a guideline, please contact Woodbridge Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Woodbridge Lodge Reviews (76)

Total of 76, showing 41-60
9.5

Woodbridge Lodge has a Review Score of 9.5 (9.538) out of 10, based on 33 reviews in the last 2 years. Over all time Woodbridge Lodge has 76 reviews.

Overall Experience

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Date Published

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Review from J J (Regular Volunteer) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This beautiful family feel home offers excellent support and care along with activities that stimulate and engage the people living there. The food is all home made with a good choice and lovely afternoon cakes. The gardens are amazing with some resident rooms overlooking the well maintained gardens.The
staff team are so kind and caring, making everyone feel welcome and the manager is always available to residents, families and volunteers.

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Review from L F (Daughter of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very happy with the high standard of care my mother received, especially in her final weeks. Everyone was so kind, caring, friendly and supportive. Nothing was too much trouble even at busy times. I was always warmly welcomed and offered a cup of tea. Mum had enjoyed an active, social, independent
life before health problems slowed her down, so welcomed that side of the care she received. When mum's health started to decline, I was reassured that all end of life care was in place. It was a great comfort to me as mum passed peacefully away. The carers were so kind at this sad time.

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Review from Richard B (Son of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who has vascular dementia has been put into Woodbridge Lodge for assessment. The service and care provided by this home have been excellent. The manager and staff put in so much effort in keeping all the residents and their relatives they visit up to date on the care provided and the level
of support and the care given to my mother has made such a difference to her quality of life. This is truly a well run and excellent care home.

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Review from John K (Husband of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everybody is cheerful, friendly and ready to put themselves out. My wife is more content and happier.

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Review from Diane C (Daughter of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the level of care shown during this pandemic throughout the last year. As a family, we couldn't have wished for our Mum to be better looked after. It has been good to see that the residents have been fully involved in lots of activities and that our Mum has been participating in activities
we know she enjoys.

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Review from Peter K (Son of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Council placement. Never heard of home before mothers admission, very homely home. Happy with her care, safety, and security. We will be happier when we can visit as and when we like. The rest of the family would like access as well.

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Review from Sharron M (Daughter of Resident) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has dementia and needs 24/7 care. All the staff at Woodbridge Lodge are amazing. They have a great entertainment team and engage the residents in many different activities in which they all enjoy. The food is always of good quality at meals, and refreshments, tea and cake available throughout
the day. I would highly recommend Woodbridge Lodge.

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Review from Karen O (Daughter of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had a difficult time recently due to her Alzheimer's, leading to a spell in hospital and a temporary stay at another home. When she moved in, the staff at Woodbridge Lodge were absolutely wonderful and made her (and me) feel so welcome. They took a real interest in her and she seems to be settling
in well. I've had regular updates on her progress, which is particularly helpful during this pandemic. They clearly have good strategies for dealing with her anxiety and I'm so grateful to be able to entrust her to their care.

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Review from L B (Daughter-in-law of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

During the Covid-19 pandemic, the staff at Woodbridge Lodge have done their very best to ensure that the residents are kept safe. They should be highly recommended for their communication with relatives and their efforts to keep the residents entertained and busy.
Thank you.

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Review from P S (Daughter of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents are well looked after and through Covid 19 the home has kept us informed daily which has reassured us, and the staff have been excellent and caring through this difficult time and safe, the entertainment is excellent and my parents are joining in, the food is satisfactory can’t thank you
all enough.

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Review from Christine H (Daughter of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at Woodbridge Lodge, she is so well looked after and has started to join in with some of the activities. It is a very well run care home, she enjoys the food too.
I live a long way away but when I ring the staff are so reassuring and nothing is too much trouble for them.

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Review from Martin S (Son of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now 101 and the care and attention she has had over the last 6 months of Covid-19 can only be described as outstanding. I am also very impressed with the communication between the home and myself. Every evening I have received a text confirming the home is free of Covid-19.

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Review from J G (Friend of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a visitor I am always made to feel welcome. Nothing is too much trouble.

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Review from H H (Stepdaughter of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always very friendly and kind to my step-mum; who has been here for three years.

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Review from Nicola H (Cousin of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most importantly, my cousin mostly seems happy and is treated with affection and respect by all the carers I have seen. The improvements I would like are - more activities in the home, especially painting; better dental care; more care over possessions e.g missing shoes etc; better use of the garden,
when appropriate.

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Review from Joan H (Friend of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is well looked after and always kept nice and clean. The food is lovely and the staff are always coming round to see if she needs a drink. The home is kept clean and tidy. Woodbridge Lodge is a lovely place.

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Review from J B (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for and the staff meet all her needs.

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Review from L A (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff and nothing is too much trouble. There is a social atmosphere among the residents and there is no pressure on them. As a visitor, I am always made welcome. Woodbridge Lodge provided my mother with a lovely 100th birthday party.

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Review from Sheila B (Respite Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been very helpful since my arrival and I cannot think of a better place to be staying. The care is very good if you have had a major operation before coming here.

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Review from P B (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and helpful, the food is very good and the premises are very clean. Mum is very happy and well looked after. The only thing which I know nothing can be done about is the lack of the amount of available parking.

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Current Review Score: 9.5 (9.538)

Overview of Review Score

The Review Score of 9.5 (9.538) out of 10 for Woodbridge Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.538 for Woodbridge Lodge is calculated as follows: ( (241 Excellents x 5) + (131 Goods x 4) + (20 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 396 Ratings = 4.538

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodbridge Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Sinead

Sinead Lambert

Job Title: Home Manager

Sinead has been working in the care sector since 2015 and has experienced different roles. She is now a manager at Spring and finds it very fulfilling to make a positive impact on the residents, families, and staff. Spring feels like her second home and she loves working there.


Ed

Ed Lamb

Job Title: Deputy Manager

I have worked in care since the age of 16, working in many homes and various positions. I am now working at Woodbridge Lodge as Deputy Manager. The home has a lovely homely feel. We are always working to maintain the highest quality care, making sure all are comfortable and their holistic needs are met.


Outside work enjoy running, swimming and travelling.


Mel

Mel Moye

Job Title: Administrator

I have been in the administration role for about 18 years.


Before working for Kingsley I was an administrator for a local company and I was teaching swimming which I still do.


I love working at Woodbridge Lodge as the staff are all friendly and I enjoy being able to interact with the residents and their families. When I'm not at work I like being outside and keeping fit.