Woodbridge Lodge

5 Burkitt Road, Woodbridge IP12 4JJ
Submit a Review
9.5 76 Reviews
  • Woodbridge Lodge, Woodbridge
Woodbridge Lodge is located a short walking distance from the town of Woodbridge in Suffolk. Situated away from the road, the home has large grounds for the residents to enjoy.

Woodbridge Lodge provides support to people who require long-term care and offers a homely living environment to all residents and service users.

Woodbridge Lodge aim to offer residents a relaxing ‘home-from-home’ that can be enjoyed by staff and visitors alike.

Show Woodbridge Lodge on the Map

Care Provided by Woodbridge Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Bishnu Lamichhane (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002

Funding & Fees Guide for Woodbridge Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • * Subject to assessment
  • (these prices are only a guideline, please contact Woodbridge Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Woodbridge Lodge Reviews (76)

Total of 76, showing 61-76
9.5

Woodbridge Lodge has a Review Score of 9.5 (9.538) out of 10, based on 33 reviews in the last 2 years. Over all time Woodbridge Lodge has 76 reviews.

Overall Experience

  • 38
  • 36
  • 2
  • 0
  • 0

Date Published

76
18
28
33
43

Review from Sandra B (Friend of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Warm welcome and friendly staff. Light, spacious conservatory looking out onto a huge, beautifully planned garden with outdoor seating. The flower arranging activity in the conservatory was very much enjoyed by the residents and us. We are always offered refreshments when we visit. The residents are
treated with respect, great care and patience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B S (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good homely feel.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Next of Kin) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She is very happy here - we cannot fault this home in any way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Son of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and on hand to answer any questions about dad and his care.
Quality of food seems very good and dad always says how much he enjoys his meals.
Management always very approachable but admin and contact, especially regarding activities, could be improved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Wife of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough for the care that my husband receives. The staff and carers really do understand the meaning of tender loving care. The food is always beautifully cooked and presented and every effort is made by carers to help and encourage residents who are sometimes reluctant to eat.
The cleanliness is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane A (Stepdaughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a visit to my stepfather, he was extremely happy after participating in the Woodbridge combined care home choir concert on 26th June funded by comic relief. He found it lovely and especially listening to the children. He very much enjous the singing and participating in the choir and getting
out to other venues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy W (Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's alright, I like my room and the garden, I get anything I need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Duncan L (Husband of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been at Woodbridge Lodge for the past four months with mild dementia. I have had health problems that made care for her imperative. I was in hospital when my children arranged for her admission. When I was able to visit, I was very impressed with the care she was receiving - the staff were
unfailingly kind and caring. She has continued to be happy and healthy - it is a well run and impressive establishment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison (Daughter of Resident) published on 30 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodbridge Lodge is a lovely home. The house is large and substantial with beautiful mature gardens which are well looked after, giving a warm country atmosphere.


The staff are exceptional. They know the residents and relatives well and always have the time to help, as and when required.
Recently

there has been Dementia training for the staff, which I believe has helped my mother become more settled and accepting of her situation.


The food is home cooked and very appetising. Drinks are always available and the homemade cakes are excellent!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie P (Daughter of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very warm and caring home with a very homely atmosphere. The staff are very much part of the family and treat the residents with kindness. The home is well run and the staff are very well trained and seem to have a great deal of understanding of the residents physical and mental well being.
The food is well cooked with plenty of variety. The residents are encouraged to join in and make cakes for afternoon tea. There are a variety of activities which they can join in if they wish. Entertainment is put on at regular intervals and members of the public are invited to join in. Overall a lovely place for my Mum to be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodbridge Lodge has recently had a bit of a facelift. New flooring decoration etc. The home looks more pleasing to the eye when entering. The staff are always friendly when I visit and information sent to me by email of any up and coming events etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Nephew of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We find the care at Woodbridge Lodge to be very satisfactory for my aunt, she seems very happy there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L V (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Woodbridge Lodge just over 3 months ago and in that short time, he has changed from a lonely disgruntled old man to a content, happy gentleman. He is a pleasure to visit and all the staff welcome members of the family at all times of the day. Dad has rekindled his love of music
by playing piano for everyone and recently celebrated his 94th birthday with all his new friends there. He's fitter, healthier and happier - so I'm happier too!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Horace Clifford W (Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Treated with respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steven (Friend of Resident) published on 5 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A very homely atmosphere with very caring staff. There is a wonderful feeling as you walk in the front door. The entertainment is very good and some events are open to the public . They have a very good menu, with good choices. Overall an excellent home from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark B (Son of Resident) published on 16 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot praise Woodbridge Lodge highly enough. My mother has been a resident for the past three (3) years. She initially came to the home for respite care and was so happy we made arrangements for her to stay permanently. The home is situated in an period property and it is partly down to this that
it provides a "cosy" atmosphere, with all the squeaks and friendly noises. I mention this as my mother is not a lover of the hotel style modern homes. The staff provide amazing care. Recently my mother was taken to hospital, due to suffering an illness, and as I live 200 miles away staff went with her to hospital and contacted me as soon as the ambulance had left to inform me of the situation. Further the staff member who went with her also contacted me with an update. Again I mention this as an example of the care for not just the residents but their families as well. As with other reviews the grounds are lovely and well maintained.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.538)

Overview of Review Score

The Review Score of 9.5 (9.538) out of 10 for Woodbridge Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.538 for Woodbridge Lodge is calculated as follows: ( (241 Excellents x 5) + (131 Goods x 4) + (20 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 396 Ratings = 4.538

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodbridge Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Sinead

Sinead Lambert

Job Title: Home Manager

Sinead has been working in the care sector since 2015 and has experienced different roles. She is now a manager at Spring and finds it very fulfilling to make a positive impact on the residents, families, and staff. Spring feels like her second home and she loves working there.


Ed

Ed Lamb

Job Title: Deputy Manager

I have worked in care since the age of 16, working in many homes and various positions. I am now working at Woodbridge Lodge as Deputy Manager. The home has a lovely homely feel. We are always working to maintain the highest quality care, making sure all are comfortable and their holistic needs are met.


Outside work enjoy running, swimming and travelling.


Mel

Mel Moye

Job Title: Administrator

I have been in the administration role for about 18 years.


Before working for Kingsley I was an administrator for a local company and I was teaching swimming which I still do.


I love working at Woodbridge Lodge as the staff are all friendly and I enjoy being able to interact with the residents and their families. When I'm not at work I like being outside and keeping fit.