Leiston Old Abbey

Leiston, Saxmundham, IP16 4RF

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6 Reviews

Leiston Old Abbey, Leiston

Care Provided by Leiston Old Abbey

Primary Care Categories
Dementia
Older Person Care
Respite Care
Younger Adults

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 40 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia

Care Offered
Hearing Impairment
Visual Impairment

Other Care Provided
Convalescent Care
Independent Living Training
Palliative Care

Good to Know

Owner
Anil Agarwal

Person in charge
Nicola Fountain (Manager)

Local Authority / Social Services
Suffolk County Council ( click for contact details)

Admission Criteria
- We like family or prospective resident to visit before admission
- Ages 60+

Room Information
- Single Rooms (40)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011

Funding & Fees Guide for Leiston Old Abbey

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Own Furniture if required
Pet Friendly (or by arrangement)
Stairlift
Television point in own room
Wheelchair Access

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Review from M G (Brother of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience

A close relative has been a resident of this care home for several months now and I can honestly say that I have been very impressed with the high level of care she has received. The staff all seem happy, smiley people and they are clearly very caring. The management seems extremely professional and

are quick to sort out any issues. It's never easy seeing a close relative have to go into care, we all think it will not happen to us or our friends or relations but if you or someone close to you needs care I think this home is as good as it gets. You could find posher places but I am sure you will not find anywhere that cares more. I would recommend it to anyone.

Reply from Sharon Morrison, Manager at Leiston Old Abbey

Thank you for the review. We try very hard to cater to everyone’s personal needs. Thank you for the comments, this is a great morale booster for the staff. Especially during the difficult times we have all been experiencing.

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Review from K W (Niece of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience

My uncle has been with them for a year and it was the best decision we made to place him there. As he is treated with the utmost respect and care is 100%. Since lockdown, we have had no need to worry as we know that he is being well looked after. The staff are fantastic with him and with us. They care

about our feelings and have kept us up to date via WhatsApp with all the activities they have been doing to keep the residents entertained during this difficult time. The staff all go above and beyond for the residents. They do a fantastic job.

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Review from S K (Niece of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience

The catering manager has an excellent manner. She produces lovely food, presents it well and ensures fresh flowers on the tables. The gardener/handyman has excellent attention to detail, takes price in making the home well presented and is constantly coming up with new ideas. There is strong leadership

and great emphasis is put on the way residents are treated. The home always smells clean.

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Review from R K (Nephew of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience

Leiston Old Abbey is a very friendly place, always clean and with very caring staff.

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Review from Kevin E (Son of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience

I would like to express my thanks and convey warm wishes to the manager and all the lovely, caring staff at Leiston Old Abbey. My mother was a resident there for the last 16 months of her 97-year life and received wonderful care and attention throughout. Without exception, all the staff were wonderful,

coping remarkably with Mum's advancing dementia and increasing physical needs. They encouraged her to be mobile and self-sufficient as far as was possible but were attentive and understanding when this became too much for her. They were always respectful of Mum's dignity and personal wishes. When we visited we always received a warm welcome from staff and were grateful for the updates we received regarding Mum's wellbeing. As we live over three hours away from the area we were especially comforted to have received regular telephone and email updates concerning Mum's demeanour and condition between our visits.

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Review from Jules B (Granddaughter of Resident) published on 16 November 2018
Submitted via Website • Report

Overall Experience

My dear nanny moved into Leiston Old Abbey recently, from the first point of contact with the manager and her team her admission went very smoothly. Nan was greeted by caring staff. We are really impressed with the way nan has settled into her new environment. The staff are amazing, kind and very caring.

When we visit nan, they go out of their way to talk to us, inform us how nan's getting on. It's so encouraging knowing nan is in a safe place and well looked after. Thank you to the manager and her team at Leiston Old Abbey.

Reply from Sharon Morrison, Manager at Leiston Old Abbey

Thank you very much for this review.

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Performance

Care Quality Commission (CQC) Rating

Date: 22 Aug 2019

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Leiston Old Abbey

What types of Care is Leiston Old Abbey registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Leiston Old Abbey provide?

Palliative Care, Convalescent Care & Independent Living Training are other types of care provided.

How many Rooms does Leiston Old Abbey have?

There are 40 Single Rooms.

What are the Facilities & Services at Leiston Old Abbey?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Leiston Old Abbey to the centre of Leiston?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Leiston Old Abbey

Care Provided by Leiston Old Abbey

Good to Know

Funding & Fees Guide for Leiston Old Abbey

Facilities

Leiston Old Abbey Reviews (6)