Mellish House Residential Home

20a Kings Hill, Great Cornard, Sudbury CO10 0EH
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9.7 72 Reviews
  • Mellish House Residential Home, Sudbury
Mellish House is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. Providing residential dementia care for up to 48 elderly residents including trial stays, respite breaks and convalescent care as well as long term care.

The home has a light, airy and welcoming ambience and residents benefit from a broad and thoroughly enjoyable range of activities. Many bedrooms feature a memory box by the front door, where mementos from a resident’s life help to personalise their room and also remind staff and visitors of the individual’s life story.

Mellish House is part of Caring Homes, an established, family-run care company. Every team member receives their unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

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Care Provided by Mellish House Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Maekhala Allan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Mellish House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,188
    • RESPITE Self-Funded Residential Care from £1,388
  • (these prices are only a guideline, please contact Mellish House Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Mellish House Residential Home Reviews (72)

Total of 72, showing 1-20
9.7

Mellish House Residential Home has a Review Score of 9.7 (9.694) out of 10, based on 20 reviews in the last 2 years. Over all time Mellish House Residential Home has 72 reviews.

Overall Experience

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Review from C H (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a friendly welcome from staff. My mum is usually in the lounge during visits. Mum is clean, clothing clean, Mum always sitting well. Mum given a choice of meals which were colourful and looked appetising. Staff always spoke to my mum in a dignified friendly way. As a carer, myself (my career)
I always felt total confidence in the staff and management. Thank you Mellish House.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your Mum's care at Mellish House and it is lovely to hear you have total confidence in the team here. Your feedback will be passed on to the team who will be delighted with your 5 star review.


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Review from Lynne S (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in the Dementia care unit at Mellish House for almost two years.
I would like to say thank you and praise all the staff who cared so compassionately for her and myself when I visited, you really are an amazing group of people led by the lovely manager. Thank you for making
the most difficult couple of years bearable.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you, for your kind words and recognition of the team at Mellish House. We are sorry for your loss, and we're glad to have made the past couple of years easier for you. Your comments will be passed on to the team.


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Review from Deborah P (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Mellish House for 18 months. During this time my mum was happy and settled, we watched her become one of the Mellish family with every staff member making her feel special and all our family members welcome at any time. Mum was shown care and kindness at the highest level
and staff went above and beyond their duties. As a family, we felt relaxed and comfortable when there but more importantly knew mum was well looked after when we were not. This gave us the time for our own lives which made seeing Mum and joyful time. Staff kept us informed of any changes and acted quickly when it was necessary. Mum always said she did not want to go into a home and we struggled with the decision but from day one we knew Mellish was the safest place for her and it soon became her home. When Mum died, the staff cared for Mum and us, something I will never forget. Mellish House is a special place with very special people in it, I will be forever thankful.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for your kind words and recognition of the team at Mellish House. We are sorry for your loss. We're glad to have been a place of comfort and safety for her, and that she was happy and settled with our caring team. Your comments will be passed on to the team.


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Review from N A (Daughter-in-law of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law moved into Mellish House in July 2024 from Spain, her transition was very good.
In November, myself and her son attended a dementia awareness course, it was fantastic. So informative and the lady was so knowledgable.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your mother-in-law's care at Mellish House and we're glad to have helped with the transition. We're also glad that you liked our dementia awareness course and that it was informative for you. Your feedback will be passed on to the team.


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Review from C H (Brother of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment of my first visit to see my brother, I was treated with courtesy and efficiency by all staff. My brother, during his first week here, has been looked after to the highest standards. His room is very tidy, his clothes were soon taken and marked for laundry purposes together with his personal
possessions. The food is first-class and very healthy and nutritious. I cannot express my appreciation more highly than I have. What fantastic staff you have.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your brother's care at Mellish House and the standard of food at our care home. Your feedback will be passed on to the team who will be delighted with your 5* review.


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Review from John S (Son of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding team with many long-term members and superb care management people. My Dad, who had mixed dementia stayed at Mellish for respite care in 2023 and moved there permanently when we could no longer cope at home. Despite being largely blind and deaf, he was happy there thanks to the attentive
care of the staff who made sure he was clean, comfortable, warm and well-fed, and that he had some company every day. Whenever I had concerns, the team addressed them promptly and completely, giving me complete confidence in their care.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your Dad's care at Mellish House and that he was well looked after by our team. Your feedback will be passed on to the team.


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Review from D G (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care. Well looked after. Food lovely.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments regarding your experience at Mellish House. Your feedback will be passed on to the team.


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Review from L B (Wife of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Mellish House has been second to none in every aspect. It is a great relief to us (the family) that my husband is so well looked after. The staff are amazing and nothing is too much bother. They are all very well trained and are all approachable and friendly. Theirs is not an easy job. I
thank you all for giving us peace of mind.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Mellish House and it is lovely to hear your family are happy he's with us at the Home. Your feedback will be passed on to the team who will be delighted with your 5* review.


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Review from L M (Son of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring for people with dementia requires so much patience and mental resilience. The Mellish House staff demonstrated this in abundance the whole eight years that our dad was in their care. They are always kind and humourous, which was one of my dad's qualities. I'm sure in different circumstances he
would have been shaking the hand of every carer and thanking them for their care.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for your kind words and recognition of the team at Mellish House. We are sorry for your loss, your dad was certainly very kind and humorous and the whole team here will miss him. Your lovely comments will be passed on to the team.


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Review from Jan B (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are an absolute godsend, they are all very caring with their patients and also with families. My mum loved the girls here. Very happy my mum was here.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you, Jan, for your kind words and recognition of the team at Mellish House. We are sorry for your loss, and we are pleased that your mum received the care that she deserved while she was staying with us. Your comments will be passed on to the team.


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Review from J P (Sister of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have now visited my brother four times since his admission eight weeks ago. I have found visiting very emotional but I am so impressed by the care he is given. Feel the staff are dedicated to their job and so gratifying knowing the length of time they have been employed at the home.

Reply from Maekhala Allen, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your brother's care at Mellish House, and it is lovely to hear that you are impressed by the level of care we strive for every day. Your feedback will be passed on to the team who will be delighted with your review.


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Review from Linda B (Wife of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all at Mellish House for all the care that you gave my husband. The carers were so caring for when he was with you for about three-ish years and also thank you to their team leader and training supervisor for all that you did in being there for me and our family and thank you to the deputy
home manager (and another member of staff) who used to make my husband laugh. You really are all so wonderful.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you, for your kind words and recognition of the team at Mellish House Care Home. We are so sorry for your loss and we hope we made your husband's time with us was as comfortable and as peaceful as possible. Your comments will be passed on to the team.


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Review from Jane G (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Mellish House since 2019 and sadly he passed away last week.
I would like to thank all the staff not just for the care they gave Dad but how they showed respect and dignity all through the time he was there which I know was not easy.
Throughout his time there we were always kept
up to date with his ever-changing needs and the many phone calls we received just to keep us informed of any changes.
Not only did the staff care for Dad, but they also supported us if we ever felt down they would always make time to talk to us as well.
I can't speak highly enough of all the staff and would like to thank them especially how they handled his passing with dignity compassion and care right until the end. Thank you.

Reply from Maekhala Allen, Home Manager at Mellish House Residential Home

Thank you for your kind words and recognition of the team at Mellish House Care Home. We are so sorry for your loss, and we are pleased that your father received the care that he deserved while staying with us. We’re glad to have met your expectations and were able to give you support when you needed it. Your comments will be passed on to the team.


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Review from M H (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Mellish House since last summer and we have so much to thank Mellish House for. They organised my mother's transfer from hospital and have taken great care in assessing her so that she is getting the correct medication and help. The carers looking after her are very kind and confident
and many have been working at Mellish for some time. Every detail about my mother's progress is recorded and every effort is made to make my mother feel wanted. I would have no hesitation to suggest Mellish House.

Reply from Maekhala Allen, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Mellish House. We’re glad to have made the transition between the hospital and our home as smooth as possible, and we’re happy to have met your expectations with the care and services we provide. Your feedback will be shared with the team.


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Review from Robert H (Son of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found, since my father joined Mellish House Residential Home, that his needs have been met very much to the family's satisfaction and have been impressed by the care shown towards him. We understand that most dementia sufferers of his kind can be especially challenging. Well done!

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Robert, we would like to thank you for your words of kindness which are very much appreciated. The care and services we deliver, as a team, to our residents and families are extremely important to us and it’s good to hear these are being met. All comments will be passed on to the team.


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Review from D H (Son of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since May 2023 we feel as if we have found a safe and caring home from home for Dad. Obviously living away from the home that he made with his wife and family is not ideal but the staff at Mellish House really understand his particular set of needs. In the last few months Dad has been ill with Shingles,
the care given to him has minimised his discomfort and allowed a quick recovery. The family has been able to create a good relationship with the staff and we feel that we are listened to and understood. Our overall experience at Mellish so far has been excellent.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave a review for Mellish House Care Home and for your positive comments about our home and team. We are pleased to hear your Dad is getting the care he deserves and that your expectations of the team are being met. Your comments have been shared with the team who will be delighted to hear your feedback.


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Review from Sue G (Friend of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend had been a resident at Mellish House Residential Home for three years. During this time, the care she received from the dedicated staff was exemplary. She unfortunately died a few days ago and her death was dignified, graceful and peaceful. I cannot praise the staff enough. Dementia care at
its very best.

Reply from Meakhala Allan, Mellish House Residential Home Manager at Mellish House Residential Home

Sue, thank you for your kind words and recognition of the team at Mellish House Residential Home. We are so sorry for your loss and we hope we made your friend's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.


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Review from M G (Wife of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a good experience with staff and management. I have all the support from staff from Mellish House Residential Home and I am happy with the way my husband spends time in Mellish House and with all the care that staff provide for him.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your husband’s care at Mellish House. Your feedback will be passed on to the team.


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Review from A S (Husband of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife started at Mellish House with daycare up until March 2020. She came back to Mellish House for full-time care in August 2021. Her illness was slowly getting worse. The care she was given was brilliant and could not be faulted. The staff were all excellent until the day she passed away (6th of
May 2023). I would like to say a very special thank you to the management and staff at Mellish House for all they did.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for your kind words and recognition of the team at Mellish House. We are sorry for your loss, and we are pleased that the care your wife received while staying with us was to a high standard. Your positive comments will be passed on to the team.


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Review from Frances M (Wife of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is an exceptionally well-run care home. The staff, from senior management to cleaners, porters and maintenance personnel are amazing. Kind, caring and compassionate, nothing seems too much trouble. It was not always plain sailing, but any issues resolved calmly. The residents are well-loved by
staff and residents are put at ease.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for your kind words and recognition of the team at Mellish House. We are so sorry for your loss and we hope we made your husband’s time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team and we will review how we can improve areas noted in your review scoring.


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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Mellish House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Mellish House Residential Home is calculated as follows: ( (169 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 232 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mellish House Residential Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (6)

Maekhala

Maekhala Allan

Job Title: Home Manager

As Home Manager of Mellish House, I lead a professional care team in delivering the highest standards of specialist care for up to 48 elderly people living with dementia.


I have over 23 years of experience across Adult Mental Health, Elderly Mental Health and Adult Social Care services, spending the last 14 years in management roles. I hold SVQ’s in Adult Health and Social Care Levels 3 & 4 and QCF Level 5.


As a people person, caring has always been a passion of mine. This is the aspect that makes my job worthwhile, making a positive impact on our residents and their families lives no matter how big or small, in what has become their home and supporting them to continue a good quality of life.


I continuously work to improve and maintain the care standards at Mellish House and have in the past help to raise thousands of pounds to purchase items that have had a positive impact on those I support, including a wheelchair power pack for someone to get out and about, an electronic massage bed to help with MS symptoms and a wardrobe full of clothes for someone who lost all their belongings in a house fire. It’s these personal touches that can make all the difference.


The local community is very important to Mellish House, I have worked hard to build a good reputation to make Mellish a home of choice, this includes an ‘Oustanding’ rating by CQC and a continuous care team who help deliver an excellent standards of care to our residents.


Away from work, I enjoy reading and spending time with my family and dog. I also love music and socialising with friends.


Anna

Anna Rudzinska

Job Title: Deputy Home Manager

I feel really passionate that our residents and their families are treated as individuals, providing high quality care and ensuring they can continue to keep doing the things they love.


Pawel

Pawel Deja

Job Title: Site Maintenance Officer

As Hillside’s SMO it's my job to make sure the home is safe and we adhere to the current Health & Safety guidelines. I take pride in making the home look smart and fresh with decorating the communal areas of the home. I also liaise with other team members, residents and family members in making residents rooms more personalised by helping choose their own colour schemes for their rooms.


Jospehine

Jospehine Miculob

Job Title: Team Leader

I work hard to ensure that those in our care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


Kelly

Kelly Greenhalgh

Job Title: Team Leader & Training Supervisor

I support the team to ensure they can perform their roles safely and to the best of their ability.


Monika

Monika Jolowska

Job Title: Housekeeper

It is important to ensure that our residents home is kept safe, welcoming and comfortable at all times.


Frequently Asked Questions about Mellish House Residential Home

What types of Care is Mellish House Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mellish House Residential Home provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Mellish House Residential Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Mellish House Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Mellish House Residential Home to the centre of Sudbury?

0.6 mile(s) as the crow flies, distance by road may be significantly further.