Mellish House Residential Home

20a Kings Hill, Great Cornard, Sudbury CO10 0EH
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9.7 72 Reviews
  • Mellish House Residential Home, Sudbury
Mellish House is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. Providing residential dementia care for up to 48 elderly residents including trial stays, respite breaks and convalescent care as well as long term care.

The home has a light, airy and welcoming ambience and residents benefit from a broad and thoroughly enjoyable range of activities. Many bedrooms feature a memory box by the front door, where mementos from a resident’s life help to personalise their room and also remind staff and visitors of the individual’s life story.

Mellish House is part of Caring Homes, an established, family-run care company. Every team member receives their unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

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Care Provided by Mellish House Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Maekhala Allan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Mellish House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,188
    • RESPITE Self-Funded Residential Care from £1,388
  • (these prices are only a guideline, please contact Mellish House Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Mellish House Residential Home Reviews (72)

Total of 72, showing 21-40
9.7

Mellish House Residential Home has a Review Score of 9.7 (9.694) out of 10, based on 20 reviews in the last 2 years. Over all time Mellish House Residential Home has 72 reviews.

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Review from J W (Niece of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and dedication that the staff provide I cannot fault. Whenever a doctor needed to attend, I was always advised and also of her care plan. I couldn't have asked for a better place for her to be, especially during the lockdowns, the management ensuring patients were kept safe was commendable,
and thank you all for your service and care. Without you, their quality of life could be so different.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Mellish House. The care and services we deliver as a team to our residents and families are extremely important to us, so it’s lovely to hear your aunt is getting the care she deserves. Your feedback will be shared with the team.


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Review from Margaret V (Friend of Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a friend of one of the residents, when I have visited the staff are very helpful to residents and visitors.

Reply from Home Manager, Home Manager at Mellish House Residential Home

Thank you Margaret for taking the time to leave us a review and for your kind comments about the team at Mellish House. Your feedback will be passed on to the team.


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Review from Paul M (Son of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After finally finding Mellish care home online, we were really impressed with the initial contact and advice.
Went to see the deputy manager at the home and had a great discussion with her. Went back to my parents and arranged for my dad to stay at the home the following day. He stayed for 3 weeks.
The care was brilliant and the staff were amazing.

Reply from Home Manager, Home Manager at Mellish House Residential Home

Thank you Paul for your kind words and recognition of the team at Mellish House. We're happy to hear we were able to support throughout the process and the wonderful comments about the care your dad received during his stay with us. All comments will be passed on to the team and thank you again for taking the time to leave us the review.


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Review from H F (Daughter-in-law of Resident) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is in caring hands at Mellish House. Staff are friendly and welcoming and trained well to cater for individual needs. I am always kept informed and updated when appropriate. I feel comforted to know that as I cannot personally care for his many needs any longer, he is in a place where his needs
are addressed and constantly reviewed so his well being is fully supported.

Reply from Home Manager at Mellish House Residential Home

Thank you for your feedback, we are dedicated to providing quality care to all our residents and we are pleased you feel your dad is well looked after. Your comments will be shared with the team.


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Review from R D (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 'cared for'. I am greatly reassured that Mum takes part in a range of fun activities (see the home's website photos). I am always informed of any falls that Mum has had and at such times the staff excel in their duty of care. With ambulance shortages, neither a doctor or nurse available
a member of staff drove my mother to A&E. She will have been comforted by their calm, reassuring ways. New furniture has been thoughtfully placed in the main living room, everywhere feels calm and gentle. The staff work as a team, it's evident in so many ways.

Reply from Home Manager at Mellish House Residential Home

We are so pleased to read your wonderful comments about the care your mother receives; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.


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Review from Karon L (Daughter of Resident) published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very nervous on my visit as my mother had been there 4 months without any contact because of COVID. I did not know what to expect as I had not seen the home before. Was pleased to see a lovely clean and warm place, a nice room and, most of all, my mother is happy to be there. So far, all staff
I have met have been very polite, friendly and doing a wonderful job. As my mother is happy and content, I am very happy.

Reply from Home Manager at Mellish House Residential Home

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Review from A C (Niece of Resident) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited my aunt who was very poorly. We booked in and arrived 30 minutes before to do a COVID lateral flow test, then waited 30 minutes for the results. We were then PPE'd up and able to sit at her bedside. I am pleased to say that my aunt has improved since this visit.

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Review from S R (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mellish House were the exemplary model on how to care for my mother in last few days. The support they gave my father and sisters was very much appreciated. The staff showed such kindness to my mother and is something we will never forget.

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Review from Debra B (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, the care that is given is 100%. In lockdown, Mellish House worked to a high standard and was amazing not to have any COVID cases. The care that is given is second to none. My dad is happy and is well looked after.

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Review from Maria M (Wife of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is looked after so well and, although he's always on about coming home, he is happy in his own way. Care is brilliant and the staff are so kind and caring.

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Review from Tracey T (Daughter of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Mellish for 2 1/2 years now. Her Alzheimer's is progressing and I can't thank Mellish and the staff for their care and compassion. COVID-19 has made life even tougher for all but I have had regular calls with Mellish who have kept me in the loop. Socially distancing visits are allowed
and they have been well managed.

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Review from Y W (Wife of Resident) published on 10 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff and carers very attentive to my husband. Always smiling and helpful to all residents. A very calm atmosphere and caring. the staff always go that extra mile with a smile.

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Review from Coralie B (Wife of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1. My husband thinks of Mellish as his home now and feels cared for and secure.
2. I am kept informed when visiting or by phone of anything concerning my husband and I get informed answers to my enquiries.
3. In 3 1/2 years my husband had 2 cataract operations, dental and chiropractic treatments
involving external appointments. Transport superbly dealt with and my husband kept calm and at ease in trying situations.
4. The firm but caring and gentle way staff treat other residents is impressive.
5. Escorted walks outside the home have been arranged where possible and of great benefit and pleasure for my husband.

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Review from Julie H (Daughter of Resident) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely dad had to be admitted just before Christmas 2019 during a very traumatic time for the family. His vascular dementia and Alzheimer's together with being registered blind meant he was frightened, angry, confused and disorientated. The staff at Mellish House handled the transition with care,
respect, insight and patience. 5 months on he is settled and 'at home'. The home meets his needs and allows me to have peace of mind knowing he is stimulated, clean, well-fed and treated as an individual.

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Review from John (Son of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been a resident at Mellish House for several years, during this time there have been several issues, mainly regarding room security that have caused concern. Several items have gone missing including an expensive hearing aid. Also, the tv remote has gone missing several times and once
I arrived to find it in pieces, so had to repair it, probably due to other residents entering mums room without permission. This resulted in us having to purchase a door gate (as Mellish promised to but failed to source one) and get that installed. We also had to buy mum a tv as they wouldn't provide one... Another time someone damaged the aerial cable we had supplied and took weeks to get this sorted. There is a general penny-pinching vibe with the place and though staff are mostly great, this mars the experience. Currently also having problems with talking to our mum in lockdown as wi-fi signal upstairs is poor so the Ipad they use can't maintain the signal, which is very annoying when you just want to chat to your parent!

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Review from T C (Daughter of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very helpful to my mother and myself. They were very good when she was taken ill and kept me informed. If I have ever been worried about my mum, they have always been there for me.

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Review from Pauline B (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff are very friendly, the home is kept very clean and my mother seems to be happy and settled there.

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Review from Amanda T (Daughter of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been a resident for several years. During that time I have always felt that she is safe and well cared for.
The nursing staff are very kind and she participates in so many wonderful activities and Mellish House has become home.
I'm very grateful for all that the staff do as it means
that I can visit and just enjoy my mum.

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Review from N M (Son of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is such a lovely home with lovely staff. Whenever I visit, there are activities - singing, dancing and sports. The staff are so kind and attentive and it's really reassuring my mum is being looked after at Mellish House.

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Review from A C (Daughter of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are amazing and deal with day to day care with sensitivity and professionalism not only for residents but families too!
From the management to cleaners everyone is a part of an extended family and that is the total feel every visit we have.
Thank you so much.

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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Mellish House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Mellish House Residential Home is calculated as follows: ( (169 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 232 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mellish House Residential Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (6)

Maekhala

Maekhala Allan

Job Title: Home Manager

As Home Manager of Mellish House, I lead a professional care team in delivering the highest standards of specialist care for up to 48 elderly people living with dementia.


I have over 23 years of experience across Adult Mental Health, Elderly Mental Health and Adult Social Care services, spending the last 14 years in management roles. I hold SVQ’s in Adult Health and Social Care Levels 3 & 4 and QCF Level 5.


As a people person, caring has always been a passion of mine. This is the aspect that makes my job worthwhile, making a positive impact on our residents and their families lives no matter how big or small, in what has become their home and supporting them to continue a good quality of life.


I continuously work to improve and maintain the care standards at Mellish House and have in the past help to raise thousands of pounds to purchase items that have had a positive impact on those I support, including a wheelchair power pack for someone to get out and about, an electronic massage bed to help with MS symptoms and a wardrobe full of clothes for someone who lost all their belongings in a house fire. It’s these personal touches that can make all the difference.


The local community is very important to Mellish House, I have worked hard to build a good reputation to make Mellish a home of choice, this includes an ‘Oustanding’ rating by CQC and a continuous care team who help deliver an excellent standards of care to our residents.


Away from work, I enjoy reading and spending time with my family and dog. I also love music and socialising with friends.


Anna

Anna Rudzinska

Job Title: Deputy Home Manager

I feel really passionate that our residents and their families are treated as individuals, providing high quality care and ensuring they can continue to keep doing the things they love.


Pawel

Pawel Deja

Job Title: Site Maintenance Officer

As Hillside’s SMO it's my job to make sure the home is safe and we adhere to the current Health & Safety guidelines. I take pride in making the home look smart and fresh with decorating the communal areas of the home. I also liaise with other team members, residents and family members in making residents rooms more personalised by helping choose their own colour schemes for their rooms.


Jospehine

Jospehine Miculob

Job Title: Team Leader

I work hard to ensure that those in our care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


Kelly

Kelly Greenhalgh

Job Title: Team Leader & Training Supervisor

I support the team to ensure they can perform their roles safely and to the best of their ability.


Monika

Monika Jolowska

Job Title: Housekeeper

It is important to ensure that our residents home is kept safe, welcoming and comfortable at all times.