Mellish House Residential Home

20a Kings Hill, Great Cornard, Sudbury CO10 0EH
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9.7 72 Reviews
  • Mellish House Residential Home, Sudbury
Mellish House is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. Providing residential dementia care for up to 48 elderly residents including trial stays, respite breaks and convalescent care as well as long term care.

The home has a light, airy and welcoming ambience and residents benefit from a broad and thoroughly enjoyable range of activities. Many bedrooms feature a memory box by the front door, where mementos from a resident’s life help to personalise their room and also remind staff and visitors of the individual’s life story.

Mellish House is part of Caring Homes, an established, family-run care company. Every team member receives their unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

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Care Provided by Mellish House Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Maekhala Allan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Mellish House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,188
    • RESPITE Self-Funded Residential Care from £1,388
  • (these prices are only a guideline, please contact Mellish House Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Mellish House Residential Home Reviews (72)

Total of 72, showing 41-60
9.7

Mellish House Residential Home has a Review Score of 9.7 (9.694) out of 10, based on 20 reviews in the last 2 years. Over all time Mellish House Residential Home has 72 reviews.

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Review from Stephen T (Son of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for just a few days but the change in her behaviour and level of happiness is remarkable.
The staff are not only compassionate and gentle but skilful in their dealings and they actually seem to love their work.

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Review from Susan S (Wife of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have health issues of my own and the home is very accommodating to me when I visit. My husband is upstairs and due to my issues I can't go up there so they bring him down - they look after him and me. They are all top drawer.

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Review from Lee J (Daughter of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Mellish were amazing and Dad's end of life care was handled in a professional and sensitive way. We were supported every step of the way and Dad had a peaceful and pain-free end. The staff were caring and understood totally his agitation and aggression as part of the disease and he was always
treated with compassion and dignity.

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Review from Janet W (Cousin of Resident) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin was in Mellish House about 6 months. As I lived 3 hours away her stay gave me peace of mind. I know the staff would do their best with a lady who was unhappy to lose her independence and could be awkward. They were kind and patient and I could rely on them to contact me if necessary. On my
visits, I found Mellish House to be clean and tidy and anything I picked up on was immediately dealt with.

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Review from Graham H (Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very attentive and very pleasant, always on the go, but still ready to stop to help and chat to anyone. A big 11 out of 10.

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Review from P H (Grandmother of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A home from home. Residents are treated with love and respect at all times. Splendid care thank you.

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Review from Patrick G (Son of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Mellish House for almost 11 years. I cannot praise the care and consideration of the staff highly enough, they are friendly and always willing to help. Their caring is nothing less than first class.

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Review from Gary S (Friend of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A challenging area of care handled at Mellish House by the staff and management with professionalism and compassion. Any questions readily answered by members of the team who all seem to work well together.

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Review from G T (Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the entertainment and because my daughter doesn't like church we have church services here. I really enjoy them. I like the staff.

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Review from M S (Son of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am delighted with my mum's care. I find staff helpful and caring. I am able to speak openly about my concerns and have been reassured. Mum's key worker is excellent and has built up a relationship based on trust.

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Review from Martin R (Son-in-law of Resident) published on 14 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Mellish House on a temporary placement (a chronic pain condition means she could no longer live in her own home), pending relocation to a care home near us. The staff have taken excellent care of her - several times when we visited she told us how kind they were - and helped her adapt
to her future circumstances. The manager is a credit to her profession: although she knew that Mum would only be there temporarily she made sure that they knew Mum's history, likes and dislikes etc. All the staff have been conscientious and responsive. The manager also went 'above and beyond' - she gave us advice regarding arranging a care home placement in our town and provided information to help the assessment. I have to say Mum's room, though clean, was a bit shabby, but perhaps this room is regularly used for temporary placements. The care given, and the attitude in which it is given, is far more important than the condition of the furniture! Highly recommended.

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Review from Caroline J (Daughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care staff were always friendly to my Mother and to me when I visited. I only had to mention something and it was done.

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Review from Gwen B (Partner of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care and friendliness of Mellish House for my dear partner who seems to have settled very well. His needs are met with very good care and I think he likes it at Mellish House very much.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to review Mellish House, we really appreciate your feedback. At Mellish House, we take great pride in ensuring we deliver high-quality care and facilities. We always welcome the opportunity to review and improve upon what we offer. Thank you again for sharing your thoughts with us.


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Review from Paul H (Son of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has no complaints, obviously still confused. Some items have gone missing which could be obvious to mum hiding stuff as she did at home.

Reply from Maekhala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to review Mellish House, we really appreciate your feedback. At Mellish House, we take great pride in ensuring we deliver high-quality care and facilities. By communicating with your mother and family, we had a detailed understanding of the individual needs and circumstances and rest assured we dealt promptly with situations as they arose. We always welcome the opportunity to review and improve upon what we offer. Thank you again for sharing your thoughts with us.


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Review from Keith R (Husband of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although the staff are always busy, they always give help when needed or asked for. My Wife loves music and from time to time there is a singalong in the diner where you can also play c.d.'s. A lot of the residents enjoy the interactive table and on sunny days we can go out into the garden. Overall
my Wife is very settled which is a great comfort to me.

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Review from Shelly B (Daughter of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and loving at Mellish. Treat residents as individuals. Lovely activities and parties for residents. Always try to help if any problems raised. Special birthdays etc; home always helped with these. Activities people always trying to come up with new ideas.

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Review from Christopher B (Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Total cooperation without linguistic problems. Flexible control of progress with cooperation at all times.
Excellent habitat, catering, communication, visitors flexibility.

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Review from Linda T (Friend of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit twice a week and am there for a couple of hours each time. I am always impressed by the kind attention given to residents even when they may be agitated. The kindness of all the staff is noticeable. The atmosphere is of controlled calm most of the time, but the activities co-ordinators certainly
enliven and cheer the atmosphere with their presence and activities. Given the fact that this is a dementia home I am always amazed at the positivity and cheerfulness of staff members, something I would find really difficult to do. My friend seems to be well cared for in a comfortable, clean, well-organised home.

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Review from V M (Brother-in-law of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother in law is well looked after
Staff always phone us straight away if he has had a little fall or knock, treatment is given straight away.
He is always clean
Hair and nails cut regularly.

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Review from Sharon P (Daughter of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mellish House took our dad in in difficult circumstances, they were excellent, very caring and helped us in every way. They keep us informed at all times about the care our dad needs and will possibly need. All staff are willing to talk or help us or our dad at any time. They are all very caring. Dad
is always clean and tidy whenever we see him, they encourage us to personalise his room any way we wish.
Cannot fault the time and care they show to the resident's, the food looks appetising and plenty of it, they are encouraged to eat and drink. The home is very clean and there are plenty of rooms for the resident's to sit, all different styles. They are encouraged to do things if they want. I have watched the interaction between staff and resident's and it is lovely.

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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Mellish House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Mellish House Residential Home is calculated as follows: ( (169 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 232 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mellish House Residential Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (6)

Maekhala

Maekhala Allan

Job Title: Home Manager

As Home Manager of Mellish House, I lead a professional care team in delivering the highest standards of specialist care for up to 48 elderly people living with dementia.


I have over 23 years of experience across Adult Mental Health, Elderly Mental Health and Adult Social Care services, spending the last 14 years in management roles. I hold SVQ’s in Adult Health and Social Care Levels 3 & 4 and QCF Level 5.


As a people person, caring has always been a passion of mine. This is the aspect that makes my job worthwhile, making a positive impact on our residents and their families lives no matter how big or small, in what has become their home and supporting them to continue a good quality of life.


I continuously work to improve and maintain the care standards at Mellish House and have in the past help to raise thousands of pounds to purchase items that have had a positive impact on those I support, including a wheelchair power pack for someone to get out and about, an electronic massage bed to help with MS symptoms and a wardrobe full of clothes for someone who lost all their belongings in a house fire. It’s these personal touches that can make all the difference.


The local community is very important to Mellish House, I have worked hard to build a good reputation to make Mellish a home of choice, this includes an ‘Oustanding’ rating by CQC and a continuous care team who help deliver an excellent standards of care to our residents.


Away from work, I enjoy reading and spending time with my family and dog. I also love music and socialising with friends.


Anna

Anna Rudzinska

Job Title: Deputy Home Manager

I feel really passionate that our residents and their families are treated as individuals, providing high quality care and ensuring they can continue to keep doing the things they love.


Pawel

Pawel Deja

Job Title: Site Maintenance Officer

As Hillside’s SMO it's my job to make sure the home is safe and we adhere to the current Health & Safety guidelines. I take pride in making the home look smart and fresh with decorating the communal areas of the home. I also liaise with other team members, residents and family members in making residents rooms more personalised by helping choose their own colour schemes for their rooms.


Jospehine

Jospehine Miculob

Job Title: Team Leader

I work hard to ensure that those in our care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


Kelly

Kelly Greenhalgh

Job Title: Team Leader & Training Supervisor

I support the team to ensure they can perform their roles safely and to the best of their ability.


Monika

Monika Jolowska

Job Title: Housekeeper

It is important to ensure that our residents home is kept safe, welcoming and comfortable at all times.