Mellish House Residential Home

20a Kings Hill, Great Cornard, Sudbury CO10 0EH
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9.7 72 Reviews
  • Mellish House Residential Home, Sudbury
Mellish House is located in the village of Great Cornard, near Sudbury, close to the town's shops and cafes. Providing residential dementia care for up to 48 elderly residents including trial stays, respite breaks and convalescent care as well as long term care.

The home has a light, airy and welcoming ambience and residents benefit from a broad and thoroughly enjoyable range of activities. Many bedrooms feature a memory box by the front door, where mementos from a resident’s life help to personalise their room and also remind staff and visitors of the individual’s life story.

Mellish House is part of Caring Homes, an established, family-run care company. Every team member receives their unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

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Care Provided by Mellish House Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Maekhala Allan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Mellish House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,188
    • RESPITE Self-Funded Residential Care from £1,388
  • (these prices are only a guideline, please contact Mellish House Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Mellish House Residential Home Reviews (72)

Total of 72, showing 61-72
9.7

Mellish House Residential Home has a Review Score of 9.7 (9.694) out of 10, based on 20 reviews in the last 2 years. Over all time Mellish House Residential Home has 72 reviews.

Overall Experience

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Date Published

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Review from L A (Daughter of Resident) published on 4 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was transferred to Mellish from another home due to dementia. The little time she was there, she was treated with dignity and respect even when she would get angry.
I was kept well informed of mum's behaviour and care and felt involved with her care. Sadly mum deteriorated very quickly. On my visit
that morning, when mum was having fits, I was given excellent support from staff at a very harrowing time. A member of staff escorted mum and I in the ambulance to hosptial. The staff member was a great support during this time getting my mum to hosptial and staying with me whilst doctors, worked on mum. I am so grateful to her and staff.

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Review from Peter L (Husband of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last few months, my wife has been very ill on a number of occasions. The prompt actions of staff probably saved my wife's life on at least 2 occasions. The feedback concerning my wife's condition has been excellent and I have no qualms about recommending Mellish House as a brilliant care home.
Definitely top league in what they do.

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Review from Nick B (Son of Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, really caring and patient. Calm, good staff dynamics and management relationship. Some really subtle and sophisticated methods.

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Review from J G (Daughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one my family were welcomed and the staff were so friendly. Although mum has complex needs and can sometimes be difficult, all the staff are incredibly patient and persuasive. I am confident that she is in good hands and as a family, we can relax in the knowledge she is in the best place.

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Review from A J L (Mother of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff very helpful and welcoming, creating a very good atmosphere. They are obviously very caring. Although my daughter is unable to take part in the activities she is included and given much stimulation and is part of the everyday life of the unit.

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Review from Jill W (Wife of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all the care, management staff and domestic staff to be very good, approachable and helpful at all times. I couldn't wish for my husband to be in any other care home. The food has improved but still, has some things to improve on e.g burgers often hard and some casserole dishes (meat tough) food
apart all else is excellent

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Review from Jackie L (Daughter of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased with the care my mother has received at Mellish House throughout her stay so far. The staff have mainly been helpful. The manager has been fabulous and very considerate at times when I've been upset due to my mother's condition. Plus very professional at the same time. She has
also represented my mother in meetings with outside agencies extremely well. More attention could be paid to the laundry. When the clothes are returned to the room they are often inside out and hung up in a strange fashion. Once an item was still damp!

Reply from Khala Allan, Home Manager at Mellish House Residential Home

Thank you for taking the time to review Mellish House, we really appreciate your feedback. At Mellish House we take great pride in ensuring we deliver high quality care and facilities and are very pleased that you have a positive impression of our team and the high quality care they provide. We have discussed the laundry with you and will look into this further. We always welcome comments and suggestions and the opportunity to improve and we hope you will continue to share your thoughts with us in the home in future.


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Review from William R (Son of Resident) published on 11 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed with the level of care that Mellish House provides. In my view, the care and support they provide is second to none and it is noticeable how much my mother has improved since arriving earlier this year. The staff are totally focused on the residents and their well-being
and the whole ethos is about providing the right level of care. Mellish House is like all care homes in many respects but if your primary focus is the well- being of a loved one; that they are safe, healthy, comfortable, respected, settled and nurtured; you will struggle to find a better place than this. Putting my mother in a home was the most difficult decision my family have had to make, Mellish House has not only made that decision easier but has proved that we absolutely made the right decision for my mother.

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Review from Steve B (Son of Resident) published on 27 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm glad that my mother is in Mellish House, Great Cornard, where she is very well cared for. The staff are not just very professional but also very human. One hears horror stories about certain institutions in this field, but we all know that the residents of Mellish House are treated well.

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Review from Elizabeth J (Widow Widower) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was a resident in Mellish House for 4 years and 7 months. He suffered from Lewy Body Dementia. He died on 25th June 2016. He was well cared; the carers were attentive and took particular care to make him comfortable and pain free at the end of his life. I made good friends among the carers
and staff. The care home had a family atmosphere. Great enthusiasm and energy went into the provision of activities and festivities and new ideas for entertainment.

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Review from Ann J (Resident) published on 15 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was made very welcome on arrival and shown to my room, introduced to other residents who I would likely strike a friendship with. I have been in a very difficult situation and every one has been so kind to me.

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Review from Grace S (Resident) published on 15 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found being here a very happy place great experience, I am used to quality.

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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Mellish House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Mellish House Residential Home is calculated as follows: ( (169 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 232 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mellish House Residential Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (6)

Maekhala

Maekhala Allan

Job Title: Home Manager

As Home Manager of Mellish House, I lead a professional care team in delivering the highest standards of specialist care for up to 48 elderly people living with dementia.


I have over 23 years of experience across Adult Mental Health, Elderly Mental Health and Adult Social Care services, spending the last 14 years in management roles. I hold SVQ’s in Adult Health and Social Care Levels 3 & 4 and QCF Level 5.


As a people person, caring has always been a passion of mine. This is the aspect that makes my job worthwhile, making a positive impact on our residents and their families lives no matter how big or small, in what has become their home and supporting them to continue a good quality of life.


I continuously work to improve and maintain the care standards at Mellish House and have in the past help to raise thousands of pounds to purchase items that have had a positive impact on those I support, including a wheelchair power pack for someone to get out and about, an electronic massage bed to help with MS symptoms and a wardrobe full of clothes for someone who lost all their belongings in a house fire. It’s these personal touches that can make all the difference.


The local community is very important to Mellish House, I have worked hard to build a good reputation to make Mellish a home of choice, this includes an ‘Oustanding’ rating by CQC and a continuous care team who help deliver an excellent standards of care to our residents.


Away from work, I enjoy reading and spending time with my family and dog. I also love music and socialising with friends.


Anna

Anna Rudzinska

Job Title: Deputy Home Manager

I feel really passionate that our residents and their families are treated as individuals, providing high quality care and ensuring they can continue to keep doing the things they love.


Pawel

Pawel Deja

Job Title: Site Maintenance Officer

As Hillside’s SMO it's my job to make sure the home is safe and we adhere to the current Health & Safety guidelines. I take pride in making the home look smart and fresh with decorating the communal areas of the home. I also liaise with other team members, residents and family members in making residents rooms more personalised by helping choose their own colour schemes for their rooms.


Jospehine

Jospehine Miculob

Job Title: Team Leader

I work hard to ensure that those in our care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


Kelly

Kelly Greenhalgh

Job Title: Team Leader & Training Supervisor

I support the team to ensure they can perform their roles safely and to the best of their ability.


Monika

Monika Jolowska

Job Title: Housekeeper

It is important to ensure that our residents home is kept safe, welcoming and comfortable at all times.