Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.8 149 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

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Care Provided by Montana Care Home Grace and Compassion Benedictines

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sister Thayawathy Moses (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1960
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Montana Care Home Grace and Compassion Benedictines

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,200

  • FEES
    The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
    Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
    OUR CURRENT FEE LEVELS ARE BETWEEN
    £1350 -1500 PER PERSON PER WEEK
    £ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
    Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
    according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
    Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
    Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.
  • (these prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Car park available.


Montana Care Home Grace and Compassion Benedictines Reviews (149)

Total of 149, showing 1-20
9.8

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.8 (9.834) out of 10, based on 43 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 149 reviews.

Overall Experience

  • 137
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Date Published

149
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Review from Alan M (Regular Volunteer) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a member of the clergy team in Bury St. Edmunds and several clergy from the Diocese of East Anglia, TR, MG, DH, have been residents at the Montana Care Home at Great Barton, Bury St. Edmunds.
I have visited the care home on many occasions throughout the year, and I have always been super impressed
at the quality of care, the cleanliness, the absence of offensive odour, the warmth of the staff and the commitment to the high standard as shared by the whole staff team. The staff training certificates on display, the availability of staff and staff the use of digital technology are evidence to me of investment by management and on-going professional development which gives me real assurance of striving towards best practices at the care home. I have felt re-assured of safeguarding and security at reception (signing in) and cameras in the corridors and identified safeguarding champion names and photos available for reporting any concerns I may have.
Demonstrating excellent leadership.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much Alan for all your kindness and your support. Kind regards


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Review from F J (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been welcomed so kindly to Montana. She settled in really quickly and immediately felt safe and looked after. Anything that needed to be clarified or sorted out has been dealt with promptly and the family are very happy that Mum is in such a friendly and caring place.
We have been provided
with all the information on medical and other matters which you want as a family, and this has given us confidence that Montana sees all of their residents as individuals and tailors their care accordingly.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. We will do all we can to keep Mum safe in Montana. Kind regards,


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Review from P H (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has now been in Montana for a year and a half the staff have all been great and accommodating especially as Dad's care needs have increased in the last few months as his health and walking have worsened.

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Review from M G (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy and contented. Pleasant day outings are provided for residents at seaside resorts and local restaurants.
Nice companions are always close by. Staff attentive and caring towards one's health.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all what you are saying. Kind regards


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Review from G R (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been living at Montana Care Home for over three years. The care she receives is of a high standard, generally. The staff respond quickly to my mother's changing needs. Communication between staff and family is very good. They are receptive to any concerns we may have about our mother's
needs.
We particularly appreciated the trouble that Montana took to take everyone to a nearby pub for a Christmas meal. Our mother really enjoyed that despite her disability and the fact that she had to be hoisted into her wheelchair. The sisters create a lively and inclusive community with a variety of activities for residents to enjoy. I would be very happy to recommend this care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all that you are saying. We will do all we can to take care of your mum. Kind regards


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Review from M S (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana is a special place and the sisters and other support staff show such great care for the residents. Each resident is cared for on an individual and personal level, tailored to their own needs and preferences.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and your support. Kind regards.


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Review from Jennifer S (Friend of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a friend who is a resident at Montana Care Home for most of 2024. The quality of the care is I have to say most excellent, nothing is too much for the Sisters who go above and beyond the duties of looking after the residents in their care.
There is I find a wonderful atmosphere
of love and caring, also catering staff and I have to say all staff I have been in contact with are positive lovely people.
I myself if I ever needed care would not hesitate to apply.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. Kind regards.


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Review from S B (Friend of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A dear friend of mine, who is a resident at Montana House, recently required a particular kind of support.
This was given by the Montana House Care Manager in a caring and compassionate manner thus ensuring the current and future happiness of my friend.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and support. Kind regards.


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Review from Alison C (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The welcoming greeting, the care observed, given such wonderful lunch which everyone enjoyed, saw the new tablet working, help yourself coffee facilities. Was such a pleasure to see correct care being given by the sisters and staff.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.


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Review from Victoria H (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Montana Care Home a few times and each time I haven't wanted to leave. It is such a warm and welcoming environment and the sisters and other members of staff are incredibly friendly and kind. The residents are given the most amazing level of care and compassion and the same is extended
to friends and family. All the residents are treated with respect, dignity and kindness and it is so wonderful to see how happy the residents are at Montana!

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind


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Review from L B (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home is a caring, clean home for the residents and it is always an inviting place to be.
The carers are always very kind and attentive. The food is nice and the daytime activities and Christmas festivities are inclusive and fun.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.


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Review from Mark G (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that Montana Care Home is the best place for my friend to be. The facilities are top quality and kept up to speed. Regular outings in the community are taken and all care is on hand during these times. My friend is happy there which is the main thing for me.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.


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Review from R S (Regular Volunteer) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed for one week for last year. I was very pleased with the home. Sisters are very kind. I observed sisters look after all elder people, giving care and love. Food is excellent as is the standard of care. Sister superior, manager and other sisters are very nice and kind.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.


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Review from Helen N (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been amazing with my dad and keeping me up to date with his care. They will pass on messages when asked to.
Always have a lovely welcome.
Dad is fed very well.
Lots of activities going on for residents to take part in if they wish to.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.


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Review from Angela S (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Montana Care Home for nearly five years. Being a smaller setting is ideal. The staff are all very friendly and helpful. The care provided is excellent. My mother is happy and feels safe and well looked after.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.


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Review from Graham S (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good care home where I have complete trust in the staff. Excellent management keeping me well-informed with pictures etc.
More group activities would benefit my mum who finds it hard to entertain herself.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.


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Review from D F (Friend of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home is a brilliant facility. I was initially introduced to it when my parents became residents, their care was second to none. Although no longer with us, it's through them I have been able to forge friendships with the other residents and staff alike. It's always an excellent experience
when I visit. Everyone is well looked and cared for. There is a lovely warm atmosphere and it truly is a home from home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for your review we appreciate your feedback and would like to thank you for your comments on our care home. Myself and the team strive to ensure we provide the highest level of care to our residents and consider our families as part of our family at Montana Care Home.Kind regards.


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Review from Maggie W (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently become a resident of Montana and has been extremely happy. Her care needs are quite high, and she has received nothing but kindness there, with a very professional care service.
The feeling within Montana is friendly and residents are encouraged to be as active as possible and
to get together for activities and meals and the result is a very happy environment. My siblings and I also receive regular updates from the home. They provide information whenever anything needs doing or there is any medical issue. This has helped us to be confident that our Mother is well looked after and cared for.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for your review we appreciate your feedback and would like to thank you for your comments on our care home. Myself and the team strive to ensure we provide the highest level of care to our residents and consider our families as part of our family at Montana Care Home. We will make sure to do all what we can to make your mum happy. Kind regards.


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Review from Terence H (Friend of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As an electrician I have worked in many care homes, Montana Care Home is by far and away the best I have seen!

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your report. Kind regards.


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Review from K H (Friend of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend in Montana recently. The team was superb, kind, caring, and compassionate towards residents and visitors.
My friend is very happy here.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness and support. Kind regards.


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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (425 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 505 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 10 Mar 2025

We have one room available with private funding. It is an en-suite room that overlooks the garden.


Awards / Recognitions (8)

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Meet the Team (2)

No image found

Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.


No image found

Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.


Frequently Asked Questions about Montana Care Home Grace and Compassion Benedictines

What types of Care is Montana Care Home Grace and Compassion Benedictines registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Montana Care Home Grace and Compassion Benedictines provide?

Palliative Care, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Montana Care Home Grace and Compassion Benedictines have?

There are 13 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Montana Care Home Grace and Compassion Benedictines?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Montana Care Home Grace and Compassion Benedictines to the centre of Bury St Edmunds?

2.8 mile(s) as the crow flies, distance by road may be significantly further.