Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.8 149 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

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Care Provided by Montana Care Home Grace and Compassion Benedictines

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sister Thayawathy Moses (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1960
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Montana Care Home Grace and Compassion Benedictines

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,200

  • FEES
    The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
    Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
    OUR CURRENT FEE LEVELS ARE BETWEEN
    £1350 -1500 PER PERSON PER WEEK
    £ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
    Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
    according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
    Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
    Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.
  • (these prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Car park available.


Montana Care Home Grace and Compassion Benedictines Reviews (149)

Total of 149, showing 21-40
9.8

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.8 (9.834) out of 10, based on 43 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 149 reviews.

Overall Experience

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Date Published

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Review from A R (Friend of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've visited Montana often over the last few years. The food is fantastic, can't fault the effort the cook goes to. The care and helpfulness were outstanding, the sisters could not be more kind, caring, and compassionate with the residents. Sister Superior and Manager is second to none on leadership
for sisters and staff.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and support. Kind regards.


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Review from Mary D (Niece of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed for 5 nights while visiting my aunt. I was very pleased with the home. Food is excellent as is the standard of care. My aunt is very happy here. The nuns are warm-hearted and kind.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. Kind regards


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Review from Joan W (Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am living in Montana Care Home. I have a lovely warm room. We are able to decorate as we wish. The care is first class. They respect our dignity. The staff are always there to help me. The manager is amazing, very kind and approachable.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. Kind regards


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Review from A M (Friend of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home is a very special home. Residents are treated with great dignity by the patient and caring Benedictine sisters.
Nothing is too much trouble for the manager and staff who create a lovely and lively community atmosphere. Rooms are clean comfortable and well-equipped. Meals are nutritious
and residents have a daily menu with requests and special diets catered for.
With the help of staff and volunteers, there are plenty of activities and outings for the residents to enjoy. For example local trips to the abbey gardens and further afield to the coast. Montana gardens are well stocked and residents are able to sit outside in nice weather or walk around the grounds.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness, kind regards.


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Review from S D (Friend of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home has in my view always been an excellent facility. I had the pleasure of working there back in 1990, and the care and compassion of the sisters were second to none. My dear friend now resides there, and she is happy, content and well cared for. She has actually improved mentally, as
she has made friends and is less insolated, also she is physically fitter as she has good regular food. All round stimulation. I have recommended Montana to several people over the years and they have all been very happy living there.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness, kind regards.


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Review from Y W (Friend of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy conversations with the residents, staff and sisters. General conversations involve daily experiences and sometimes tea parties, and occasional get-togethers with music.
There was a day recently with dancing and music. They have visits from musicians from outside coming to entertain and make
for a very happy occasion.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. We will do all that we can do. Kind regards


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Review from A S (Daughter of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Montana for 4 years. It is a happy and caring environment. The staff are all excellent and the residents are well cared for.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time. Kind regards


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Review from V H (Friend of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend's mental and physical health has improved to no end since he came to stay at Montana. Every member of the community - sisters, helpers and residents have always met us with smiles and cheery words. Rooms are well appointed with lovely views of the beautiful gardens. Great place to be.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for your time and your good review.
Kind regards.


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Review from P R (Friend of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear friend is being very well looked after and is well. I am very grateful.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all you do. Kind regards.


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Review from E S (Friend of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I make regular visits to Montana Care Home. I love the atmosphere - fun, laughter, and caring is always obvious.
The management is always aware of the situation within the home and with the residents.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind wards. We will do our best to keep our service users safe and happy. Kind regards.


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Review from V P (Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our excellent care home manager organised a seaside trip to Felixstowe. The day dawned sunny and 5 residents, 3 sisters and 2 friends of the home had a very enjoyable day. We had strawberries and fruit juice on the coach and a lovely fish and chip lunch after a walk on the promenade, watching the sisters
paddle. After lunch, we went to the pier and had an ice cream whilst watching children in the sea. The manager is a true disciple - nothing is too much trouble and her door is always open. She has purchased a tablet and a sister and some residents play word games in the sitting room.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all you said. We will do all we can to make you safe and happy here at Montana. Kind regards.


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Review from L H (Ex Family Member) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This facility is first class, very clean, cheerful, caring, safe and friendly. The manager runs a very efficient, caring and tight ship. The residents are happy and often chatty. The facility is situated in a pretty, pastoral and peaceful setting, and sports an 800-year-old oak tree. I have been a few
times to visit my friend's mum and am always impressed by the facility.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for taking the time to do this. Lovely to meet you. Please do come again. God bless you. Kind regards.


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Review from D A (Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very safe and secure at Montana and find the care and hospitality of the manager and her staff excellent. I am very privileged to attend daily mass which I consider fulfils my spiritual needs. The food and laundry services are excellent. My needs are cared for twenty-four hours a day.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for taking the time to do this. We will do all we can to make you happy and safe here at Montana.
God Bless you.


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Review from M F (Regular Volunteer) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been connected with Montana Care Home for many years, initially as a visitor and volunteer but now as an Independent Living Tenant.
The care home is highly respected in the local community and is operated by a community of dedicated nuns with locally sourced helpers.
The nun’s are invariably
qualified nurses and able to deal with most circumstances that may arise.
Montana Care Home is set in pleasant grounds and gardens which are appreciated by residents, visitors and relatives alike.
The Chapel caters for the spiritual needs with Mass celebrated most days of the week. I would thoroughly recommend the Montana Care Home to anyone who is looking to rehome an elderly relative in need of constant care.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time.
God bless you.
Kind regards.


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Review from Jane D (Friend of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known the Sisters of Grace and Compassion for many years and thought highly of them - and I have been visiting and talking and reading to three of the residents for some time - I feel we are good friends. The Sisters and staff are very responsive to their needs, and aware of them as individuals
who matter greatly. I think the standards of the home, Montana, are very high.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time. God Bless. Kind regards.


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Review from Emmah C (Respite Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Diverse approach, listening to the needs of residents.
The staff are very welcoming.
Residents all appeared happy.
Management takes time to listen to residents.
Food is good for residents.
They have very good staff.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for taking the time to do this.
Kind regards.


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Review from A C (Granddaughter of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home warmly welcomes guests and the Sisters show genuine care towards residents. My Grandma is well cared for and has developed a trusting, supportive relationship in just 6 weeks. Her room offers a pleasant view of the gardens, and she enjoys attending mass and the sing-alongs. The staff's
prompt response to calls and texts day or night provides great comfort knowing my Grandma is well looked after.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for taking the time to submit this review.
Kind regards.


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Review from D M (Nephew of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I previously asked why Auntie was kept in a bed and not moved into a comfy chair. The doctor's review explained that Auntie would be likely to fall out of the chair when left unattended, so the question was answered - Auntie stays in bed for her own safety.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for doing this.
Kind regards


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Review from B P (Relative of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant surroundings and the care staff are very good.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your report.
Kind regards.


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Review from Gillian G (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was extremely well cared for. Montana has a welcoming atmosphere, all the staff are very friendly. Over the weeks of Dad's physical decline he was treated with enormous compassion and the support that my sister and I received at the end was comforting and wonderful.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for taking the time to review our service. We did all we could for your dad to be happy with us.
Kind regards.


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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (425 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 505 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 10 Mar 2025

We have one room available with private funding. It is an en-suite room that overlooks the garden.


Awards / Recognitions (8)

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Meet the Team (2)

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Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.


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Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.