Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.8 149 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

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Care Provided by Montana Care Home Grace and Compassion Benedictines

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sister Thayawathy Moses (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1960
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Montana Care Home Grace and Compassion Benedictines

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,200

  • FEES
    The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
    Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
    OUR CURRENT FEE LEVELS ARE BETWEEN
    £1350 -1500 PER PERSON PER WEEK
    £ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
    Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
    according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
    Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
    Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.
  • (these prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Car park available.


Montana Care Home Grace and Compassion Benedictines Reviews (149)

Total of 149, showing 41-60
9.8

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.8 (9.834) out of 10, based on 43 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 149 reviews.

Overall Experience

  • 137
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Date Published

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Review from Sue L (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father resided at Montana Care Home for three years. He was cared for with love and compassion and every need was met. The staff are absolutely wonderful. They have a serious side of course but they also have a great sense of humour when appropriate! Dad's death was dealt with so beautifully and
with grace and compassion. Thank you for caring for him so well.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for taking the time to review our service. We have done all we can for your dad to be happy with us.
Kind regards.


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Review from J J (Friend of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana House is in a pleasant rural location, surrounded by well-kept gardens which can be viewed from the window of at least some rooms, there are garden seats for residents' use. Entrance and exit procedures appear to be reliable, keeping a record of those entering and leaving. The first place to
see is the chapel, which clearly is central to the life of the place. Residents who cannot attend Mass can watch it on TV in their room and are brought Holy Communion. Our friend's room has a lovely view, hospital-style bed and appropriate furniture. There is an ensuite bathroom, our friend is bedbound so we have no experience of meals or social activities.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you.


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Review from Patricia F (Daughter of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The sisters at Montana do their very best to care for my parents, who have been residents for over one year. During this time, we have been impressed by the swift response to any of their ailments, ensuring prompt treatment by the local health authorities.
My parents particularly value being able to
continue with their religious practices in the adjacent chapel. On the occasions when they are unable to attend, the sisters take the trouble to provide the service on their personal TV and also send one of the sisters to administer the sacrament of communion. Words can not express how much having this facility has impacted positively upon their well-being, as they are both very devout Catholics.
The sisters appreciate the importance of having both of them together in one room despite their different care needs.
In addition, I am most impressed by the kindness of members of the local community, who give up their time to support and entertain my parents, especially the book club.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Dear Patricia, thank you so much for taking the time to do this. I am very grateful to you. We will do all we can to support our residents with personal-centred care.
With love and prayers,
Care Home Manager.


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Review from Joan W (Sister-in-law of Resident) published on 28 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a dear friend who is a resident of Montana and I have seen the loving care and treatment of her by the staff. The facilities and up-to-date care systems are excellent for ensuring a pleasant and safe environment. I would have no hesitation in recommending Montana as a loving and caring home for
any elderly person.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all your support.
Kind regards,
Sr Moses


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Review from S D (Friend of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the sisters and staff always go above and beyond to provide excellent care tailored to each resident's needs. Most recently they organised a garden party Jubilee celebration for residents, family and friends which was excellent and was much enjoyed by all. This is typical of the thought and care
that is provided at Montana. It really is a ‘home from home’.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words.
God bless you.
Kind regards,
Sr Moses


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Review from Sara S (Friend of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is in a place where they take good care of her. I have been amazed about the service they offer to the residents and visitors. A good balance has been given to her and she gets to have her personal choice and freedom as well as providing her with care. My friend has improved since he has been
a resident at Montana. She enjoys the food and the mealtimes as she gets to have the company of other residents. She has also made friends with other residents. She is getting along with members of staff. She goes to Mass most Sundays. There is very good flexibility for my visits. I have been highly recommending the place to lots of my friends and I hope their stay is like this.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. God bless you.
Kind regards.
Sr Moses


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Review from B A (Friend of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff, rev sisters and colleagues at this care home are committed to their work. They respect and care for patients with dignity. They are all service minded, give their professional service by observing and listening to patients' needs and work along with medical professional advice and suggestions.
Also, provide excellent physical and mental activities that suit each individual in their care management. All staff at Montana Care Home are excellent in their professional care and in the management of their services.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words.
God bless you.
Kind regards,
Sr Moses


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Review from A W (Friend of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Contact with residents has revealed that they are well cared for, well fed and generally entertained as much as their capabilities allow. Pleasant surroundings in which they can enjoy being outside, weather permitting. Various organised outings and entertainments have been greatly enjoyed. Owing to
good and strict management, all have been free of Covid which is a great accolade to those in charge.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
Kind regards,
Sr Moses


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Review from Joseph S (Friend of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Montana Care Home regularly and find the atmosphere there very calm, peaceful and very supportive towards the residents. Residents are always happy and relaxed and speak highly about the facilities, care they receive, attention to health and well-being, food and drink and leisure activities.
I have observed the staff and Sisters are friendly, competent and resident-centred always and well led by the in-house registered manager. Montana Care Home regularly achieves the "5 Star Outstanding" Award from CQC and is certainly among the very best of care homes in the country.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
Kind regards,
Sr Moses


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Review from Michael C (Grandson of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is cared for loving care and consideration. I highly recommend this lovely care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words.
Kind regards.
Sr Moses


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Review from N G (Friend of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service, amazingly friendly staff and a homely atmosphere. Care, dignity, respect and love are the hallmark of this care home and it is made sure that the residents have the best time of their life. A generous effort is made to meet the physical and emotional needs accompanied with prayers
and love.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words.
Kind regards,
Sr Moses


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Review from J S (Daughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can wholeheartedly recommend this wonderful and comfortable care home. It is managed to the highest standards and is lovely in every respect. I visit regularly, and there is such a nice peaceful atmosphere and supportive care. It is excellent on all fronts. I love going there to visit and seeing how
happy my elderly relatives are, now they are living there. Their health has definitely improved since they moved in. That is because it is such a lovely place with such wonderful care.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. We will do all that we can to keep your relatives happy.
Kind regards,
Sr Moses


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Review from C G (Son of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Montana for 15 months, during which time her care needs have increased significantly. The care team continue to proactively respond to all mother's needs and are very attentive to her specific requirements. Mother looks forward to mealtimes and always enjoys the food
which she is served. The manager and her team made a great effort to celebrate the Queen's Platinum Jubilee and organised a really lovely garden party for residents, relatives, friends and staff. We are enormously grateful to all at Montana for the TLC and the peace of mind which comes from knowing that Mother is being so well cared for and for the support and reassurance provided to my family members.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
Kind regards.
Sr Moses


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Review from Genevieve C (Niece of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt arrived at Montana Care Home in February 2022, and she appears to have settled well.
I found the staff to be professional, thoughtful, and extremely considerate to both residents and visitors alike.
The home and grounds are well maintained and my aunt's room has a lovely homely feel to it.
The chapel is beautiful and the library offers a quiet space for residents to enjoy.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your feedback.
We will do all we can.
Kind regards.


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Review from V S (Niece of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very well cared for, and he also realises this. A good balance has been struck between giving him personal choice and freedom and providing him with care. His mental and physical states have very much improved since he has been a resident.
He enjoys the food and also mealtimes in the company
of other residents and is always very keen to get to the dining room. He has also made friends with other residents. He is fond of some members of staff.
He can get about the residence with his frame, and I believe has made use of the library.
He goes to Mass most Sundays and this facility is important to him.
There is very good flexibility for my visits.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your feedback.
We will do all we can.
Kind regards.


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Review from M P (Daughter of Resident) published on 15 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Montana for over 2 years, she was quite unwell in this time. But she was cared for with compassion. She is very settled in the home. Covid has been a difficult time for everyone but Montana protected everyone with no cases

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your feedback.
Kind regards.


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Review from Antonia P (Niece of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt joined the home in the month of January 2022. We have visited so many care homes but my aunt chose this care home because she chose Montana out of all the other care homes she visited. Last two months I have been visiting my aunt she looks really happy and says that the sisters and the staff
are very caring and compassionate and they are available 24/7. The food is excellent and the sisters and the staff are friendly and understanding. They meet all the needs of the residents. I myself experienced the warmth and the support they give to the residents and the family members. The home is a very peaceful and homely atmosphere. I am very happy that I found this home for my aunt. The service is more than excellent. I strongly recommend this home to those who are looking for a better care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all you say.
We will do all we can.
With love and prayers.


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Review from D H (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always there to take phone calls and be notified when I want to visit. Cleanliness and COVID19 safety has always been paramount. It is a shame there are not many activities for the residents and we hope with spring on the way and less restrictions more things can be arranged. The discipline
of daily mass and prayers is there for those who wish to join in. All meals are freshly prepared and tasty.

Reply from Sr. Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much. We will try to do some activities when the weather gets better.
Kind regards.


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Review from E G (Daughter of Resident) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived in Montana Care Home for the past three years. She is really very happy here and she takes part in the activities provided. The manager and her team are doing an excellent job indeed. I can't thank them enough. The team are real guardian angels. The facilities are also excellent. I
highly recommended this place for those who are looking for a good care home.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
We will do all we can.
Kind regards.


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Review from A B (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is aged 95 and has lived at this home for just over 2 years. He is very well cared for and really enjoys all the delicious food.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all that you say about our care.
Kind regards.


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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (425 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 505 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 10 Mar 2025

We have one room available with private funding. It is an en-suite room that overlooks the garden.


Awards / Recognitions (8)

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Meet the Team (2)

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Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.


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Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.