Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
Submit a Review
9.8 149 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

Show Montana Care Home Grace and Compassion Benedictines on the Map

Care Provided by Montana Care Home Grace and Compassion Benedictines

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sister Thayawathy Moses (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1960
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Montana Care Home Grace and Compassion Benedictines

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,200

  • FEES
    The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
    Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
    OUR CURRENT FEE LEVELS ARE BETWEEN
    £1350 -1500 PER PERSON PER WEEK
    £ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
    Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
    according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
    Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
    Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.
  • (these prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Car park available.


Montana Care Home Grace and Compassion Benedictines Reviews (149)

Total of 149, showing 61-80
9.8

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.8 (9.834) out of 10, based on 43 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 149 reviews.

Overall Experience

  • 137
  • 12
  • 0
  • 0
  • 0

Date Published

149
26
32
43
106

Review from P G (Son of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana has excelled in the care provided to Mother, both whilst she was mobile and whilst receiving end-of-life care.
The highest level of COVID controls and distancing gave an assurance that there was no likelihood of the introduction of COVID to the home, to affect either Mother, residents or staff.
Highly recommended.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline R (Daughter of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is content at Montana. She is very well looked after and has excellent relations with all the sisters and care staff. Her room is quiet with lovely views of trees, fields and wildlife. The sisters communicate well with Mummy and the family and are always cheerful and caring. I could not recommend
Montana more highly.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
God Bless you.
Kind Regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. The food is excellent, the laundry is hand done and perfect. There is no COVID virus in Montana so far and it is safe. They are spiritually sustained and attended to always. The care manager and the other sisters care about us. Montana is fantastic.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all that you say.
We will make sure all your care is met and you are happy at Montana.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine G (Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here at Montana Care Home.
I am happy with my room.
The care is good.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support and what you are saying about your experiences.
God Bless you.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H P (Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in Montana. The carers look after me very well. I have a comfortable room and bed and I am well looked after by the staff and sisters. I am 99 years old and I have been living here for many years and am very happy. Thank you for all your care.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
We will do all we can.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Resident) published on 21 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy.
Food is good.
We are out of COVID here.
Staff are bearable, the atmosphere is good and cheerful.
Staff are friendly and not too controlling.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness.
We will do all we can.
Regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue P (Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident here in Montana, in my 12th year, and I am extremely happy. The manager, her sisters, and staff have kept us all safe during this pandemic, by using strict measures and we have not had a single case of Covid. The care manager was awarded the Lord Lieutenant of Suffolk's Special Certificate
of Merit for her work and that of her team during the Covid Pandemic. They all hold the residents in the palm of their hands, and nothing is too much trouble for them. They know our likes and dislikes individually, which is comforting for all the residents. One of the residents will be 100 in June, and another resident will be 100 in January, and the love and care given to them have been a contributory factor in their longevity. The end-of-life care given to residents is exceptional and helps to prolong their lives, much to the delight of their families. Montana Care Home has been awarded an outstanding grade by the Care Quality Commission, and this is thoroughly well deserved.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much.
We will make sure to take care of you.
We thank you for supporting us.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire F (Daughter of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very comfortable and happy with Montana and I am so happy! I can visit her and she is relaxed and we can enjoy the visit and each other (secretly for the first time). I'm so happy, she has lived so long to let us get to this, now she has let go of having to be the housewife, mother and wife
and is enjoying time for herself. I hope this can be as long, healthy and happy as possible.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you Claire for taking the time to do this. We will do all that we can to keep your mum happy and safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dominique F (Daughter of Resident) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently moved my parents to Montana Care Home from the Midlands in order that they could live closer to me and immediately we were made to feel welcome. It's hard to describe just how calming and tranquil the home is. All of the nuns and staff go above and beyond to ensure all care needs are met.
There is such warmth, kindness, compassion and a real feeling of belonging. Everyone is treated with respect and dignity. The home is set in beautiful grounds for residents to use in a lovely quiet village. Mealtimes are an occasion with beautifully laid tables and good quality, nutritious food that residents enjoy whilst they socialise with each other. There is a beautiful chapel, multiple lounges (TV and quiet depending on your mood) and a small library. But all that aside, there is a reason why this home has received outstanding status and that reason is simply the people, the sheer devotion and dedication is second to none. It feels my parents are living with family.

Reply from Sister Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all your kind words. We will do all that we can do for your parents.
Thank you and God bless you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M D (Granddaughter of Resident) published on 9 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is very happy in here. I am very pleased that she is in a good place. Her room is very good and clean. Our family is very pleased that she is in good hands.

Reply from Thaya Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R H (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well lived in here and cared for. My food, room and the team are all excellent. I am happy.

Reply from SR MOSES, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. We will do all we can to keep you safe.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and well looked after here. My room is clean and good looking. All the staff are good to me and the Sisters. I am very happy to be here. Thank you.

Reply from SR Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness. We will do all we can to support you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y H (Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be living here in the home, where I feel secure, happy and well looked after.

Reply from St Thaya Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much, we will do all we can to keep you safe and happy.
Sr Thaya Moses


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Daughter of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum died on 12th April 2021 aged 96 and had been confined to her bed from November 2019. She was always treated with love, kindness and dignity and I cannot fault the care she received.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness. We will do our best. God bless you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Florence B (Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With lockdown, we have not been able to enjoy the activities and look forward to restarting soon. Mothering Sunday was a special day and a happy one. I feel very safe and secure and thank all for their excellent attention. A great credit to Grace and Compassion Benedictines.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your report.
God bless you,
Sister Moses.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G T (Daughter of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care team have been diligent in keeping in touch with the family and show a high level of care and attention for my 89-year-old mother during these most difficult times. Giving attention to not just physical needs but also spiritually, has been key.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you very much. God bless you. Kind regards. God bless you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan A (Daughter-in-law of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law seems very happy with her residency at Montana Care home. It's a shame that the current pandemic is having an impact on the home and visiting with all the restrictions. This has particularly had an impact on activities (both communal and family). The staff and management of the care
home are exceptional, it really lives up to its name 'Grace and Compassion'. The atmosphere is welcoming, homely and there is a sense of calm and peace. I do believe that the needs of the residents are truly met physically, emotionally, psychologically and spiritually. Well done to one and all.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Son-in-law of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home seems like a real community of loving and caring helpers. There is 24-hour interaction with our mum, always friendly and helpful. Meals are plentiful, well-balanced and varied. Mum's physical care is outstanding. The nuns, day staff and the few residents we have met at this time are
very nice and enjoy the community. We just need for covid to be controlled so that all of their normal indoor/outdoor activities can reconvene.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B P (Resident) assisted by family/friend published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and service are extremely good. The standard of care is excellent.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you. Sister Thaya Moses.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Friend of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very nice. Everyone is friendly and helpful.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you. With love and prayers, Sister Thaya Moses.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (425 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 505 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 10 Mar 2025

We have one room available with private funding. It is an en-suite room that overlooks the garden.


Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

No image found

Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.


No image found

Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.