Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.8 149 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

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Care Provided by Montana Care Home Grace and Compassion Benedictines

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sister Thayawathy Moses (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1960
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Montana Care Home Grace and Compassion Benedictines

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,200

  • FEES
    The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
    Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
    OUR CURRENT FEE LEVELS ARE BETWEEN
    £1350 -1500 PER PERSON PER WEEK
    £ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
    Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
    according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
    Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
    Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.
  • (these prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Car park available.


Montana Care Home Grace and Compassion Benedictines Reviews (149)

Total of 149, showing 81-100
9.8

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.8 (9.834) out of 10, based on 43 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 149 reviews.

Overall Experience

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Date Published

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Review from K C (Daughter of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is settled and happy and is treated very well with dignity and respect.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you. With love and prayers, Sister Thaya Moses.


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Review from M S (Friend of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very reassuring to see my friend here.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you. With love and prayers, Sister Thaya Moses.


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Review from Nicki (Granddaughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother is happy residing at Montana care home. All her needs are well looked after and Montana keeps me regularly updated on how my grandmother is doing which is important as I live abroad. The care home is clean and well maintained and the carers take an interest in the well being of the residents
especially critical during the time of COVID-19.

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Review from D S (Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy and well looked after in her and I enjoy the company of the staff, sisters, volunteers and other residents. I know I can get the assistance when I need it day or night. I am very happy here.

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Review from John S (Son of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to Montana in December 2016 when she could no longer care for herself in her own home due to mobility issues. She was welcomed and loved from the very first day and settled into her new secure environment quickly. Being a sociable person, she enjoyed the company of other residents and was
herself known for her quiet humour and gentle nature. Mum faced many challenges with her health over the months that followed and was not able to walk unaided, but though she was wheelchair-bound, she continued to sparkle with her cheeky character and thrived on the considerate care she always received. Her health fell into a downward spiral but she was cared for in every way and maintained her dignity and poise despite dementia taking part of her away. Mum remained cheerful, and her gratitude to those at Montana is also mine as she passed away a few days ago, safe and secure and not alone. Thank you, everyone, for all the care you gave her. I highly recommend this wonderful care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much, for your kind words. We miss your mum very much. Thank you for your support to us.


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Review from P W (Resident) published on 22 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living in this pleasant dwelling home and would certainly like to remain here.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. We will do all we can to support you.


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Review from Jean H (Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident of this home, I have been and am very happy and well looked after. The management is very caring and concerned with each one of us and small enough to have the time and sincere interest in us as individuals. I would definitely recommend this excellent care home to anyone.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you very much Jean for your review. We will do all we can to keep you safe.


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Review from I M (Son-in-law of Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my father-in-law received is terrific. Everyone at the care home is genuinely happy to assist with any issues. The sisters are caring and take pride in their work - wonderful.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your review. We will do all we can to keep your father-in-law happy and safe.


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Review from C M (Daughter of Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living in Montana for six months and is most content with his care. The sisters treat the residents with dignity, respecting a residents room as their own and always knocking before entering. I respect the safety and security of Montana, especially during this time of the lockdown
when visitors have been banned. The sisters have provided extra activities for the residents to keep them occupied. Overall, this is an excellent facility.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much and we will do all we can to keep your Dad safe.


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Review from D M (Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed with the security arrangments applied here and very satisfied with the care given to me by the sisters and care staff. They make life comfortable in my old age. "A good care home".

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Review from Mary G (Resident) published on 18 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a retired sister of this religious order and I am enjoying my retirement as the Sisters and staff are very caring and kind. It is a well run home by the manager. I had my 90th Jubilee last August and all my family came to enjoy it. They are so pleased I am happy in my retirement life in this excellent
care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your review.


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Review from F C (Resident) published on 15 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a well-run care home by the manager, sisters and staff. Nothing is too much trouble for them. The food is delicious and excellent. I have been given crosswords, word searched and colouring books to keep my brain active during this lockdown, which I love doing. I would recommend this care home
to everyone, and my family are very pleased and comforted that I am here.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for the review; we will do all we can to keep you safe.


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Review from Catherine O (Niece of Resident) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve found the sisters and staff to be very caring in the way they look after the residents at Montana Care Home. Activities are provided during the day that suits their interests and everything is done to ensure they are well looked after and enjoy their time there. I highly recommend this care home
as I know my aunt is very happy there.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much; we try our best to give all the care that they need.


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Review from Sharon S (Daughter-in-law of Resident) published on 13 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved to Montana Care home in December 2016. The care she has always received and still does; is second to none. The sisters are extremely proficient and excellent at looking after her needs/medical care. Everything is attended to with compassion and tenderness mixed with good humour
and a sense of well-being. The awareness of community spirit and activities on offer to support this is very high, and a good mix of events is always being organised. With the current national crisis situation meaning our family visits are not permissible, we are kept up to date with regular video and phone calls so we can chat and keep in touch. The standard of care is very high at Montana, and I totally recommend the home to anyone looking for a placement for members of their family. Thank you so much. Bless you, all!

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you very much, Sharon.


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Review from Michael R (Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to convalesce and I was ill on my arrival which was recognised and I was signed on to the local G.P's temporary patients list and an appointment was given almost immediately and I was sent to the hospital for tests and admitted for a week. On my discharge, I went back to Montana Care Home where
a quiet, warm and lovely little flatlet/bungalow with bathroom, kitchenette and with a garden view on to open countryside through french windows, tv, dvd, cd internet/wifi. I was continually given many tasty and nourishing varied meals with tea and coffee breaks in the main dining room which has four tables each with four places. The food was prepared home-cooked each time in the adjoining kitchen and attentively and skillfully served, paying attention to each individual and their preferences. The atmosphere and company were calm friendly and caring with the other sympathetic residents. The meals were served with patience and concern for the diners.

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Review from Valerie P (Resident) published on 4 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in my 10th year here and thoroughly recommend this care home to people who come to look round for their relatives or friends. The sisters and staff are so loving and caring and they know each resident individually, thus knowing their likes and dislikes. It is like home from home and I couldn't
be in a better place. My relatives are very grateful to the sisters and staff.

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Review from Rosemary B (Friend of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Montana care home for a first visit for a funeral of a friend and was most impressed by the standard of the home and the genuine friendliness of the community and staff. I was impressed by the care that the residents received and the high standards of the refreshments provided. Since then,
I have visited the sister of a friend who is now a resident and have been delighted to see how she has been helped to settle in. The general atmosphere appears caring with attention to the individuals' needs.

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Review from Sandra A (Daughter of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely to see Mum well looked after by friendly staff and nearby to come and see her often.

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Review from Katherine C (Daughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Towards the end of his life, my father received a standard of care which was outstanding. The sisters and all the care staff went to great lengths to ensure that all his care needs were met.

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Review from Elizabeth C (Wife of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The compassionate care my husband received during his end of life care was exceptional. The support myself and my family received was beyond exceptional. The gentleness and dedication which management and staff employed during this sad time was heartwarming. The name of this religious order 'Sisters
of Grace and Compassion' is truly apt.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (425 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 505 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 10 Mar 2025

We have one room available with private funding. It is an en-suite room that overlooks the garden.


Awards / Recognitions (8)

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Meet the Team (2)

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Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.


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Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.