Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.8 149 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

Care Provided by Montana Care Home Grace and Compassion Benedictines

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sister Thayawathy Moses (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1960
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Montana Care Home Grace and Compassion Benedictines

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
  • FEES
    The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
    Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
    OUR CURRENT FEE LEVELS ARE BETWEEN
    £1350 -1500 PER PERSON PER WEEK
    £ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
    Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
    according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
    Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
    Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.


  • (these prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Anytime


  • Parking
  • Car park available.


Montana Care Home Grace and Compassion Benedictines Reviews (149)

Total of 149, showing 101-120
9.8

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.8 (9.834) out of 10, based on 43 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 149 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Caring, friendly staff.
Lovely chapel.
Intimate setting.
Pleasant location.

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Overall Experience  Overall Experience 5.0 out of 5

Comprehensive and personally satisfying.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided. Staff are splendid in every way, with a manager doing a great job.
I came for a week, but after I became so pleased that I am staying for good.

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Overall Experience  Overall Experience 5.0 out of 5

For all the time I have been coming to the care home to visit my mother-in-law I have found standards to be very high and feel peace of mind knowing she is well looked after. The Nuns are marvellous at what they do.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after fantastically, especially as she is now very frail.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent practical care, considerate of the resident's needs and wishes. Genuine care and compassion is evident in both the sisters and the carers. Montana is part of the local community, which supports its fundraising events.
I think that the greatest recommendation that I can give is to say that
I am entirely happy that my mother is in the care of the sisters and staff at Montana. They are also very supportive of me during difficult times.

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Overall Experience  Overall Experience 5.0 out of 5

The Montana Care Home team are very considerate, caring and helpful. On our visits, we are always greeted with a warm welcome, followed by a lovely cup of tea or coffee. I would highly recommend Montana Care Home to anyone who is looking for a caring and good home for their older family members.

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Overall Experience  Overall Experience 5.0 out of 5

Four words in the name of the establishment say it all: Care; Home; Grace; Compassion. Nothing else needs to be said.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to recommend this care home unreservedly. My elderly friend was beautifully looked after with great dignity and kindness for the last weeks of her life. The staff and facilities were excellent throughout.

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Overall Experience  Overall Experience 5.0 out of 5

The care at Montana is outstanding - the environment is calm and peaceful and the staff are lovely and caring and attentive. My grandfather is extremely well cared for and I am made to feel welcome whenever I visit.

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Overall Experience  Overall Experience 5.0 out of 5

The care at Montana is outstanding; they carry out their work with such compassion and patience, it is really inspiring to witness. My grandfather is very very happy and comfortable at Montana. All the staff there are very friendly whenever I visit.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much. God bless you.
With love and prayers Sr Thaya Moses.


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Overall Experience  Overall Experience 5.0 out of 5

My wife spent a little time at Montana recovering from a hip replacement. The care and support she received were exemplary. The first few weeks after such an operation are crucial to the recovery. Because of the care she received, she appears to have made a full recovery.

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Overall Experience  Overall Experience 5.0 out of 5

I spent some time at Montana recovering from a full hip replacement operation. I can find no fault with the care I received. It was top class. The staff and manager were exceptional. I felt that the care and support I received went a long way to what appears to be a full recovery. My room was very comfortable
with a large window looking on to a lovely garden and the other residents were very friendly.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy here with my treatment and care in Montana Care Home. Overall standard is excellent. All the carers treat me with dignity and I feel safe in my environment. You might understand because I am a Priest, the spiritual facilities are available in the beautiful convent chapel of St Ann's.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home has a very friendly, caring environment. My aunt is extremely well looked after and enjoys the food, company and trips out. Also the weekly activities eg bingo, she really looks forward to each week.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I spent 4 weeks at Montana Care Home convalescing after cancer surgery. The sisters and lay staff were wonderful!
Each day I felt stronger and more confident. If/when the time comes and I need residential care, Montana Care Home will certainly be my first choice.

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Overall Experience  Overall Experience 5.0 out of 5

I am so happy here. It is perfection. When I get up there is nothing to worry about. Everything is done for me. I sleep very well. I have made friends and especially with one of the residents. We go for a little walk together.
The staff are lovely. It really is perfection.
It is wonderful here.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

THANK YOU.


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Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased and impressed with everything and I feel that the level of interest and empathy is very good. The home itself is very clean and tidy and everyone seems, to me, to be pretty content.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you very much.


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Overall Experience  Overall Experience 5.0 out of 5

Montana has a very homely feel and all of the staff were very friendly and welcoming.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Premises are very clean and tidy. Pleasant surroundings. Staff appear cheerful, caring and competent.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (425 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 505 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 10 Mar 2025

We have one room available with private funding. It is an en-suite room that overlooks the garden.


Awards / Recognitions (8)

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Meet the Team (2)

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Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.


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Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.