Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.8 149 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

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Care Provided by Montana Care Home Grace and Compassion Benedictines

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Sister Thayawathy Moses (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1960
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Montana Care Home Grace and Compassion Benedictines

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,200

  • FEES
    The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
    Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
    OUR CURRENT FEE LEVELS ARE BETWEEN
    £1350 -1500 PER PERSON PER WEEK
    £ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
    Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
    according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
    Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
    Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.
  • (these prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Car park available.


Montana Care Home Grace and Compassion Benedictines Reviews (149)

Total of 149, showing 121-140
9.8

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.8 (9.834) out of 10, based on 43 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 149 reviews.

Overall Experience

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Date Published

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Review from Sara E (Daughter of Resident) published on 1 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana feels like a community and not just a business.
The atmosphere is calm and welcoming. All residents appear well presented and one sees them being treated with kindness and courtesy.
Staff and sisters always greet you warmly. Visiting is a pleasant experience and the facilities comfortable.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Review from Graham S (Son-in-law of Resident) published on 26 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana is a wonderful community in which the Benedictine Sisters provide care because of who they are rather than what they do. This, combined, with the relatively small number of residents, gives a feeling that is more like a large family. I have reviewed the Care, Treated with Dignity and Staff as
Excellent below - if there were another category - "Unbelievably excellent" - then I would certainly have picked this.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much.


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Review from A L (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and compassion all the staff show to residents at Montana Care Home is excellent. Knowing our father is safe, respected and genuinely cared for, gives us great peace of mind.

Reply from Sr Thaya Moses, Care home manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Review from Angela H (Daughter of Resident) published on 9 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident at Montana for 4 years, having previously recuperated there following an operation.
Whilst a resident, we as a family have been delighted with the level of care, compassion, patience and attention that he has received from the nuns and all other members of staff. During
periods of ill-health, he has been cared for exceptionally and the family have been kept well informed at all stages.


Recently, he found difficulty using his shower cubicle and had a larger cubicle installed to ensure that he could safely, and comfortably maintain as much independence and privacy as possible.
During the year Sr and staff organise outings and activities to provide entertainment and to ensure contact with life outside the home.
Family members are welcomed always, as members of an extended family.


Reply from Sr Thaya Moses, Care home manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Review from Paul E (Grandson of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is fantastic.
The staff are very helpful.
It's set in nice grounds.
The food is fantastic.
It's very clean and tidy.

Reply from Sr Thaya Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Review from Nicolo N (Son of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our now 97-year-old mother had a stroke earlier in the year whilst still living alone and after a 2-month spell in hospitals, transferred to Montana Care Home Grace and Compassion Benedictines to be close to family. What a find by my brother!


The care home is relatively small and provides a very

personalised service for our mother. The staff could not be friendlier or more accommodating of her and the family's needs. We feel very happy to have found and secured a place here for our mother and are absolutely confident that she is receiving the best possible care from an environment dedicated to helping others.

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Review from C J (Daughter of Resident) published on 29 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana is a wonderful care home. The standard of care is extremely high and is partnered with care, compassion and love. We feel very blessed that my father has found a home with such kindness and warmth, me and my sisters feel such comfort in knowing that he is so well cared for.

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Review from Patrick N (Son of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Montana. My 97 year old mother suffered a stroke, while living independently at home and need to go to a care home. She has been very happy at Montana Care Home and extremely well looked after.

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Review from Trevor G (Son of Resident) published on 24 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very happy to choose Montana as her care residence when she became unable to care for herself. From the very beginning, the high standard of care and attention to detail was obvious. Her deteriorating health gave the dedicated staff extra challenges which were gladly met and often surpassed.
Despite being bed bound, the sisters and care staff are constantly checking on her well being and including her in various activities and visiting entertainers etc. A regime of thorough documentation and an ongoing personal care in all areas are all provided with a friendly smile.
My previous job took me to several care and nursing homes and I can say that Montana ranks as the best in my opinion in both staffing and atmosphere.

Reply from Sr Thaya Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Review from Les G (Son of Resident) published on 23 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 91 and has been confined to bed for nearly 2 years. The staff take it in turns to sit and talk with her, just this week they arranged for one of the entertainment group to visit her room and sing for her, she enjoyed it so much that she even sang along with him. The head sister made a video
of the event and showed it to me and my brother, such kindness forethought and attention to care is typical of the very high standard of care in the home. Tomorrow she will be visited by a lady and her four-legged doggy friend, a regular event she always looks forward to. A lady member of staff has been reading a story to my mother in the evenings and this seems to be keeping her mind alert and content as she has very poor eyesight and watching TV is a strain.

Reply from Sr Thaya Moses, Care home manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much.


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Review from T S (Son of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana is an excellent care home with caring staff.
The rooms are very well appointed and my mother is very comfortable there.
All in all - superb!

Reply from Sr Thaya Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you.


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Review from Susan S (Friend of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting an elderly friend I found the care home to be well run, very friendly.
My friend is receiving the best care and is recovering well from her operation.

Reply from Thaya Moses East Barton Road Great Barton, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much.


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Review from D H (Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Montana Care Home is a small relaxing, friendly home. The organised activities are adequate and voluntary. Visitors to the home enjoy wonderful welcomes.

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Review from Sylvia W (Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the home a warm greeting by staff.
It was obvious from the start that all the staff were dedicated carers with years of experience.
Staff respected your privacy and dignity.
The food consisted of a well thought out nutritional menu, freshly cooked and well presented, served on hot plates
when appropriate - in fact, all tastes were catered for.
Medication was efficiently dealt with.
The room I am in overlooks a well-tended garden - fittings etc very adequate and of good quality.
The atmosphere in the home is tranquil and nothing is too much trouble if one requires help.
How lucky I was in finding this 'GEM'.

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Review from D H (Daughter-in-law of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana is a unique care home. We were very lucky that it is so close to us but it would be worth travelling many miles, it is the BEST. The staff are special, they are like Angels. Happy, smiling and totally committed to their work. You could not ask for better care. We are grateful for the service
which was beyond the call of duty. It is a SAFE and LOVING home. The palliative care was excellent.

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Review from A L (Friend of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a regular visitor to a resident here and I have found the home to be very clean and caring. I would recommend this home to anyone. The person I visit is very happy there.

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Review from F S (Daughter-in-law of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is of a very clean environment. All staff are friendly and make visitors welcome. My mother-in-law is always happy in her environment and enjoys all activities, food and attending the chapel.

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Review from J M (Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The accommodation was excellent, ensuite, and the staff (religious sisters and lay people) were most helpful and kind. The food was of very good quality, well cooked and plentiful - with two hot meals in the day. That it was all on the ground floor was, I am sure, very good for those who have difficulty
managing stairs. There is seating outside the building as well.

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Review from Eileen B (Sister of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Montana Care Home to be a good place to live. The staff are very caring, a friendly environment. Food is good, security and hygiene very good. My sister who lived for only 2 weeks soon said "It was now her home." She was happy to be there.

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Review from Raye M (Brother-in-law of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was cared for in an impeccable way. The sisters, staff and volunteers were all so loving and caring, and he was treated with dignity to the very end.
My sister-in-law was also shown an amazing amount of compassion and support by everyone that we are extremely grateful to Montana Care
Home they deserve the highest honour possible.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (425 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 505 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 10 Mar 2025

We have one room available with private funding. It is an en-suite room that overlooks the garden.


Awards / Recognitions (8)

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Meet the Team (2)

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Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.


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Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.