St Marys

Woodlands Road, Holbrook, Ipswich IP9 2PS
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9.7 143 Reviews
  • St Marys, Ipswich
St Marys, in Ipswich, is a purpose-built facility supporting up to 60 older people to live a comfortable lifestyle, as well as offering dementia care. It is located in an idyllic peninsula setting in the village of Holbrook.

The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays, and long term care for those who can no longer look after themselves.

The St Marys care team gets to know their customers and works with them to organise wellness activities which match individual and group interests, both in the care home and the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally-sourced and seasonal ingredients where possible by a highly trained catering team.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by St Marys

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Anna Dabrowska (Manager)
  • Admission Criteria
    • Please contact St Marys directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for St Marys

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,255
    • Self-Funded Residential Dementia Care from £1,255
    • RESPITE Self-Funded Residential Care from £1,255
    • RESPITE Self-Funded Residential Dementia Care from £1,255

  • Our colleagues at St Marys will be happy to answer any questions you have regarding our fees and what is included in our fees.
  • (these prices are only a guideline, please contact St Marys to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at St Marys.


  • Parking

  • Onsite parking is available, including disabled spaces.


St Marys Reviews (143)

Total of 143, showing 21-40
9.7

St Marys has a Review Score of 9.7 (9.733) out of 10, based on 35 reviews in the last 2 years. Over all time St Marys has 143 reviews.

Overall Experience

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  • 36
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Date Published

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Review from Ruth B (Daughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say how lovely it was to walk in this week and catch the singers in the act of entertaining everyone. I was able to sit with Mum (and Amber the cat) and listen for over half an hour to a wonderful collection of songs. Mum really appreciated what had been chosen and found herself singing
along to a few of them - which was lovely. Thank you to all the staff for their caring attitude towards Mum and to others in the home. It is really difficult to go on being professional to older folk who have their off days and can come out with some quite grumpy and ungrateful comments at times. I truly appreciate your positive vibes towards everyone - you are all angels!

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Review from T G (Son of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at St Marys are fantastic, always happy and so helpful. I never worry that my dad isn't looked after, even when he's awkward. When I have a question or need help, I know the manager and the team will do their best to answer quickly.

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Review from Christopher S (Son of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at St Mary's now for just over a year. To use her own words: 'This truly feels like my home now'. Mum finds the staff very caring and cooperative. They are also very perceptive to how she is feeling and will adapt accordingly. Well done all at St Mary's!

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Review from Kevin B (Son of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at St Marys for just over two years now. In that time I have had concerns regarding Mum's health and well-being and in every instance the staff at St Marys have dealt those concerns in a sympathetic and professional manner. In getting to know the team, I find everyone helpful
and caring towards my mother who has advanced Alzheimer's disease and this clearly poses a challenge with her day to day living. When I visit Mum I always leave assured that she is very well cared for and looked after. The comfort that we as a family experience in knowing that a dearly loved mum is safe, secure and very well looked after is beyond measure. Thank you to all at St Marys, you are doing a brilliant job, which is very much appreciated.

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Review from Anne C (Daughter of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is calm and feels safe in this home. She likes the food and her carers. Communication from the home is good in case of any problems and we feel able and welcome to visit at any time.

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Review from John D (Son of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been resident at St Marys for just two years now. Although nothing can really make up for the loss of independence and the infirmities of very old age, staff at St Marys do their very best to keep residents comfortable and engaged. I certainly feel that my father is kept safe both physically
and medically, and my father values the fact that there is 24/7 support available to him. I can also definitely say that he is much more mentally alert than he was when he came to St Marys following several years of increasing immobility and isolation in his own home. Thanks to all at St Marys!

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Review from Pat M (Sister of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For about ten years my brother's home was St Marys at Holbrook. I cannot praise the home and staff enough for consistent care. Lovely home, very bright and clean and everyone is happy and cheerful. Thank you so much.

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Review from A R (Wife of Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in St Marys for a month. I can say that despite my initial reservations of him having to go into care, I needn't have worried so much. He is extremely well looked after here, the care is second to none. The food is very good also. All - without exemption - care staff have been lovely,
nothing is too much trouble. All with a smile and friendly approach. Gradually my husband is accepting his new home and I am able to go home knowing he is in good, safe hands. Today's BBQ was a bonus with everyone going the extra mile.

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Review from L C (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in St Marys for seven weeks on respite care before sadly passing away. However, from the initial contact to the care home, the staff were warm, friendly, kind and went out of their way to help both Mum and the family. The room was always clean and fresh and the facilities and food at the
home excellent. During the time Mum was with them the staff were so respectful of her and always had time for her within their immensely busy days/nights. During our visits we were always so impressed with the care shown to all the residents and in fact Mum made strong bonds with several of the team at St Marys although sadly she spent a short period of time with them. I would highly recommend St Marys to any family looking for excellent care for their loved ones, we cannot thank the brilliant team enough for the way mum was cared for and the family supported through difficult times.

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Review from C W (Son of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been given a warm welcome and is settling well. The home provides a caring and calming environment, and nothing seems too much trouble. Mym is enjoying the friendly environment and the great range of food.

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Review from A F (Daughter-in-law of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressed with the level of care. Staff are kind and courteous and keen to help in any way they can. The home is always clean and tidy. Food always looked delicious, and there is a variety to suit everyone. The family are very happy to see that she is being cared for so well.

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Review from Lesley H (Daughter of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since March and has settled in really well. All the staff are brilliant. Mum receives really good care and enjoys the food of which there is always plenty.
I highly recommend St Marys if you are looking for care for a loved one.

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Review from Colin C (Son of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home recently. I have been impressed by all of the staff's friendliness, kindness and professionalism. They have informed me of any problems, and I feel happy my mum is cared for.

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Review from A N (Son of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very relieved she is in such caring hands. The staff, especially on the dementia unit, are very friendly and have a laugh and chat with all the residents. Nothing at all is too much trouble, and there are always plenty of staff about to assist with any issues. The management runs a very well-oiled
happy machine!

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Review from Mary G (Wife of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were very helpful and gave their time; cheerfully to spend time showing my husband and our family around prior to admission for one week respite. My husband says he was very comfortable with the helpful and kind staff. The meals were good, so overall, he had a good week. I also thank them for
their support and patience.

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Review from Julie M (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home to everyone.
Can't thank the staff enough.
They are all absolutely amazing.
I didn't really know what to expect as never been to a care home before, but my dad and all the family couldn't be more happier.
Thank you all so much.

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Review from Katie S (Daughter of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at St Marys offer a personal approach to care and make the home a really welcoming place for all. They try hard to meet individual needs, adapting what they do to the individual. My mum has been at St Marys for some time, and it feels like the staff know her well, try very hard to meet her changing
needs and show empathy and kindness.

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Review from Victor L (Brother of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first contact with St Marys to arrange respite/familiarisation stays, I have been impressed by the understanding and care offered at all levels. She has settled into her new home and, in spite of the challenge of her dementia, is happy and knows that she is "home" in Holbrook, two
miles from where we were born.

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Review from Emily A (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Marys made my mum's final days as comfortable as possible. Mum had early onset Alzheimers, and throughout the six months Mum was a resident, the staff made her and us feel so supported. The amount of compassion we, as a family, received, we will be forever grateful for. I have to mention,
in particular, the staff on the dementia wing and the manager. I would wholeheartedly recommend St Marys for every aspect of care they give and the patience and warmth every member of staff we met showed.

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Review from J S (Friend of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the home to be well decorated and smelling clean and fresh. The lady from the office came out to welcome us, and the signing-in process was clear and efficient. The lady I visited said she enjoys the food. A cup of tea with biscuits was brought around mid-afternoon, and we, as visitors, were
given one too. The resident was given a choice of food for her tea. She had already had a Christmas buffet lunch, and there had been some entertainment.

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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for St Marys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for St Marys is calculated as follows: ( (305 Excellents x 5) + (99 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 409 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Marys is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact St Marys for further details.


Awards / Recognitions (2)

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