St Marys

Woodlands Road, Holbrook, Ipswich IP9 2PS
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9.7 143 Reviews
  • St Marys, Ipswich
St Marys, in Ipswich, is a purpose-built facility supporting up to 60 older people to live a comfortable lifestyle, as well as offering dementia care. It is located in an idyllic peninsula setting in the village of Holbrook.

The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays, and long term care for those who can no longer look after themselves.

The St Marys care team gets to know their customers and works with them to organise wellness activities which match individual and group interests, both in the care home and the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally-sourced and seasonal ingredients where possible by a highly trained catering team.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by St Marys

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Anna Dabrowska (Manager)
  • Admission Criteria
    • Please contact St Marys directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for St Marys

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,255
    • Self-Funded Residential Dementia Care from £1,255
    • RESPITE Self-Funded Residential Care from £1,255
    • RESPITE Self-Funded Residential Dementia Care from £1,255

  • Our colleagues at St Marys will be happy to answer any questions you have regarding our fees and what is included in our fees.
  • (these prices are only a guideline, please contact St Marys to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at St Marys.


  • Parking

  • Onsite parking is available, including disabled spaces.


St Marys Reviews (143)

Total of 143, showing 121-140
9.7

St Marys has a Review Score of 9.7 (9.733) out of 10, based on 35 reviews in the last 2 years. Over all time St Marys has 143 reviews.

Overall Experience

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  • 36
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Date Published

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Review from A A (Sister of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is good to see my brother well cared for and looked after. Since arriving at St Marys, he has got stronger and he is enjoying life more than before he was a resident.
He enjoys the activities provided, the food, the company of other residents and the independence afforded him in his own room when
he needs it.

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Review from L F (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother came to St Marys' at Holbrook in September 2017.
I cannot praise the staff (on all levels) enough.
They are a credit to this home in all aspects of their work.
The highest praise I could give them is to say I actually feel part of a team all working with one aim in mind.
To make all people
welcome and involved in the care on every level. (I love these people.)

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Review from Maureen B (Wife of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is an excellent care home. From the minute you walk in the door, you feel the cosiness, a welcoming feeling with my husband getting the very best of all care. I cannot praise or thank all the staff enough for the excellent care and kindness which is given to my husband.

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Review from Clive L (Husband of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well run nursing home with excellent caring care. I would recommend to anyone the value of this caring home.

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Review from Garry D (Son of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with St Mary's when compared to other homes checked by my wife and I. I have been very happy since my mother moved there with all aspects of staffing and care, everybody is really helpful and caring. Keep up the good work!

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Review from Cynthia D (Daughter of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum who is 93, a coeliac and suffers from osteoarthritis, came to St Mary's following a month in hospital, resulting from poor management of her coeliac condition at her previous home. We had been aware of St Marys through a previous stay for respite care, and we had been pleased with the care provided.
She has now been in St Mary's for 4 months and her health, mobility and spirit are improved beyond our hopes and expectations.


The attention to managing her gluten-free diet, providing stimulation by way of the activities, care of personal hygiene and interaction with the management and staff, has given mum a renewed zest for life. The chef regularly discusses her diet and ensures that she has a choice and varied meals at all times. We can not praise the St Marys staff enough for giving back mum her dignity, and her family peace of mind she is in safe and caring hands.


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Review from Sue W (Partner of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner went into St Marys in February, he has settled in really well.
The staff are lovely, really friendly and always ready to listen if I have any worries.
The care and dedication to the residents is first class.
I am very happy with the all round support my partner gets.

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Review from Gillian K (Daughter of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Mum to St Mary's from sheltered accommodation due to her worsening dementia. From the day she arrived the care, she has had has been first class. Unfortunately, her health deteriorated rapidly and after eight weeks she sadly passed away. I cannot praise the staff enough for their constant care
and support of not just mum but me as well. I practically moved in so I could be with her to the end and they made sure I had food, drinks, mattress and bedding and showering facilities. All the staff looked after us and I will miss them. Constable is such a happy, uplifting place to be.

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Review from M H (Great-Niece of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt was sat comfortably, on an air cushion with a side table within reach and where she could choose to look out of the window or watch the TV.
I was pleased to find she had moved rooms, where the decor and furniture were new, fresh and clean.
My only concern is the size of the room, taking into
account the use of a hoist. Perhaps repositioning the bed might help? Her care plan was up to date and she looked clean and dressed appropriately.
I am happy with the care my aunt is receiving, thank you.

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Review from Christine P (Daughter-in-law of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is being very well cared for. The staff are supportive, kind and caring. The home is comfortable and clean and very homely.

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Review from Keith P (Son of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are excellent and look after my mum with care and dignity. Mum is often saying how lovely they are.

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Review from Nigel B (Son-in-law of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into St Marys' in February 2017 and shortly after was transferred to the dementia unit. The home has a very comfortable feel about it and all the staff were extremely nice and caring.
The home is currently undergoing full redecoration but this has had minimal effect on the day
to day experience for the residents. Sadly my mother-in-law's health declined very quickly and she passed away on 24th April. My sister-in-law sent the last week three days with her at the home. The staff supported my sister-n-law in a very caring and sympathetic manner.

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Review from N B (Wife of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled in St Marys and seems happy and interacts with other residents. The manager and carers are attentive and supportive to me and my family. They also keep up informed of his medical condition.

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Review from S H (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In all respects; keeping us updated, looking after their needs and calling doctors, the staff are all excellent. Mum feels so safe and happy. The whole family is very happy with the kindness and helpfulness of staff. To provide all this I think a lot of the credit also goes to the manager.

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Review from Michelle D (Daughter of Resident) published on 8 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An excellent care provider. Mum's needs are always met with care and dignity. Any issues are always sorted out immediately. Management and staff are excellent, approachable and part of our lives. My mum is very happy and content.

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Review from Jinny (Sister of Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

These last 2 days I have been visiting my sister, she recently moved into residential dementia care, as I come over 400 miles away I have spent 10 hours a day locked into a ward. Dementia patients all have their own life stories and I have grown to know and admire them immensely.
From the 100 year
old lady who rules the house as queen to the gentleman (once a mechanic) who has an invisible tape measure and does mime maintenance on everything to the other gentleman who reassures everyone of the love he and his wife share and how he is going back home to live tomorrow!!
The lady with her handbag and coat on, always ready to leave. My sister is unable to communicate but I feel very happy that she is here. Working with dementia is challenging but I have now seen the total dedication, love and patience the staff show at all times. Tensions and situations can become volatile very quickly and staff deal with everyone with grace, understanding and love.

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Review from Anthony L (Ex Family Member) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Took time choosing placement for my ex-wife who has a dementia related illness (aphasia) and were appalled at some of the homes we visited. St Mary's was a blessing and faultless, from building/layout, and staff were excellent and we had no qualms in accepting this for the person in our care (her son,
sister and myself). Subsequent visits and staff care and help have been impeccable.

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Review from Paul K (Son of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at St Marys Holbrook for 18 months, she was suffering from Alzheimer's, bit still got around the home with an aid of a zimmer frame. She was very happy in her own little world and got on very well with all of the staff.
The staff were all very good with her and treated her with
great care, dignity and very patient when she was confused and awkward. As her only son I was very pleased with everything the home did for mum and myself.

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Review from Jill (Daughter of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Marys is a lovely welcoming home. My mother is very happy here and I haven't seen here dance like I saw her dance in the corridor for years. The food looks good and there is always plenty to drink whenever I have visited. All the staff are helpful and kind and very friendly. My mothers room is bright
and cheerful and clean, the gardens are lovely.

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Review from G R (Wife of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are lovely they look after my husband with care and love, they are always ready to help me with any worries or problems I might have. I am pleased I found St Marys.

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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for St Marys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for St Marys is calculated as follows: ( (305 Excellents x 5) + (99 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 409 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Marys is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact St Marys for further details.


Awards / Recognitions (2)

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