Prince of Wales House

18 Prince of Wales Drive, Ipswich IP2 8PY
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8.1 7 Reviews
  • Prince of Wales House, Ipswich
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Care Provided by Prince of Wales House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Annalies Gaskell (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Prince of Wales House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Prince of Wales House Reviews (7)

8.1

Prince of Wales House has a Review Score of 8.1 (8.102) out of 10, based on 1 reviews in the last 2 years. Over all time Prince of Wales House has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 0

Date Published

7
0
0
1
6

Review from Janice H (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mother was diagnosed with Dementia, I had a difficult time during Covid with the care home she had been placed in. Luckily, Prince of Wales Care Home came to my rescue after it was recommended to us by a care professional. Mum settled instantly and loved the homely atmosphere where the staff
had endless patience and kindness and where Mum enjoyed all the daily activities. Mum loved to dance right up to the end when she recently passed away. I thank the Prince of Wales Care Home staff from the bottom of my heart. I cannot recommend the Prince of Wales Care Home enough.

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Review from Denzil C (Friend of Resident) published on 30 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear friend of over sixty years spent her last days in the care of extremely loving and tender carers who all treated her with dignity as a member of their ‘family’. At our age, we have visited many care homes for relatives and friends and have to say The Prince Of Wales House tops them all - every
member of staff from the top down are genuinely dedicated to a job they love.

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Review from Heather W (Daughter of Resident) published on 31 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Once again I cannot express my thanks for the outstanding care that you gave my father in the short time he was with you all.
There are not enough words to say to you all. Many many thanks once again to you all.

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Review from Beth C (Daughter of Resident) published on 22 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the high standards of care that my mother (who suffers from dementia) receives. All the staff are kind and caring, following the example of the excellent manager. The manager is friendly and helpful and always available if you need a chat.
Staff are always coming up with new
ways to enable residents to continue to make choices, for example, they prepare 2 meals on small plates and show the residents so that they can see what the meals are and decide what they would like to eat.
The home has a beautiful garden that surrounds the building so that rooms look out onto it. There are various activities that the residents can be involved in, only the other day a harpist sat in Mum's room playing to her.

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Review from Pam S (Daughter of Resident) published on 26 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very special care home. My mother recently passed away she had dementia, she enjoyed two wonderful years at Prince of Wales. Lots of imagery and interest. Carers who make you feel welcome and are caring plus a good management team. Thanks to all.

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Review from Ann R (Daughter of Resident) published on 2 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Prince of Wales has provided excellent care for my mother who has dementia. The staff treat my mother with respect and encourage her to join in with activities whilst respecting her views. I am really happy with the care that she receives. The staff are friendly and helpful to relatives and help
to make visits enjoyable. Thank you very much for all that you do.

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Review from J R (Daughter of Resident) published on 2 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager runs a well organised, friendly and caring home. Our mum has received only the very best of care from the staff, since moving here. In what can be a challenging, difficult, emotional and confusing time for someone in the ever changing stages of dementia, the residents are treated like family,
with patience and genuine kindness. All the staff are cheerful and treat residents with care, dignity and respect. It's not easy to see your mother's health and state of mind deteriorating, but under the professional management, staff have kept us well informed, no question is considered inappropriate, and above all, we have the peace of mind that our mother is being very well cared for.

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Current Review Score: 8.1 (8.102)

Overview of Review Score

The Review Score of 8.1 (8.102) out of 10 for Prince of Wales House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Prince of Wales House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.102 Points relating to the number of positive Reviews for Prince of Wales House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 1 Positive Reviews ÷ 9.8 = 0.102

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2023

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Prince of Wales House

What types of Care is Prince of Wales House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prince of Wales House provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Prince of Wales House have?

There are 49 Single Rooms.

What are the Facilities & Services at Prince of Wales House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prince of Wales House to the centre of Ipswich?

1.1 mile(s) as the crow flies, distance by road may be significantly further.