Spring Lodge

Main Road, Woolverstone, Ipswich IP9 1AX
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9.7 69 Reviews
  • Spring Lodge, Ipswich
Nestled in the serene village of Woolverstone, lies Spring Lodge - a beautiful retirement home near Ipswich, where the focus is on feelings. Residents can enjoy a sense of freedom in their daily lives, with staff who encourage a "go with the flow" mentality, creating a space where belonging is a priority.

At Spring Lodge, carers provide personalised daily interactions that cater to the individual needs of each resident. By keeping them busy and engaged in activities that promote a sense of purpose, the residents are supported to feel successful and valued. With its tranquil location and compassionate care, Spring Lodge is the perfect place for a peaceful and fulfilling retirement.

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Care Provided by Spring Lodge

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Samantha Davis (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Spring Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • * Subject to assessment
  • (these prices are only a guideline, please contact Spring Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24hrs


  • Parking

  • On site


Spring Lodge Reviews (69)

Total of 69, showing 1-20
9.7

Spring Lodge has a Review Score of 9.7 (9.672) out of 10, based on 23 reviews in the last 2 years. Over all time Spring Lodge has 69 reviews.

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Review from S A (Daughter of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been receiving excellent care from everyone who works at Spring Lodge. He was extremely agitated and anxious when he arrived, but we have seen such excellent progress since he arrived. The staff are incredible, so warm, friendly and sensitive towards all the residents. Thank you for all your
hard work.

Reply from Sam Davis, Home Manager at Spring Lodge

What a lovely review; thank you for such kind words! I will pass on your comments to the staffing team.


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Review from S C (Daughter of Resident) published on 12 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experince has been great. Activities are well-planned and relevant. The care and dignity shown by all staff is very good.

Reply from Sam Davis, Home Manager at Spring Lodge

Thank you for your kind words and wonderful feedback; thank you for your ongoing support your continued input is valued and appreciated by all staff and residents.


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Review from Lesley T (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very well looked after and seems to be content with life. Her room has plenty of space for her possessions and looks out over the well kept gardens. Staff are all really friendly and keep us up to date with various activities as well as Mum's state of health.

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Review from Stephanie (Granddaughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandad has been a resident at Spring Lodge since February 2024. He is happy and settled. The staff are lovely and welcoming each time I visit.

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Review from Z A (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is a resident at Spring Lodge, he is very happy and he is settled. The staff are very friendly and accommodating.

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Review from P H (Daughter-in-law of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and friendly.
Good care and activities are provided.
I think my Mother-in-law is delighted to be here.
She really appreciates the staff and she looks very well.
Thank you so much.

Reply from Sam Davis, Home Manager at Spring Lodge

Thank you for your lovely feedback, we really appreciate it!


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Review from Susan L (Wife of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always look forward to visiting my husband. It's an opportunity to chat with the staff who care for him. I often stay to eat with him, me staff are always very welcoming. The care home has always a very friendly atmosphere. We enjoyed the Oktoberfest, the staff went to a lot of effort to give the
residents a happy afternoon.

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your feedback, we are glad you have a positive experience when visiting your Husband.


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Review from J V (Friend of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all really friendly and the meals are all very good with a good choice. Maybe our friend's room could be more homely.

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your feedback, we do encourage families and friends to bring in items to make rooms more homely. We are happy to discuss further to see how we can support.


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Review from K A (Friend of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my friend receives. The food always looks good. One criticism is I think the lounge could be made more cosy, not keen on the way arm chairs are arranged looks very clinical.
All the staff are friendly and I can see she is very fond of them.

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your feedback, we will share this with the team and look at ways of making the living room more homely. The Hospitality Manager is happy to hear any suggestions.


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Review from H A (Husband of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is happy for the last 12 days. The home is fantastic.

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your lovely feedback, it was an absolute pleasure to care for your wife. We wish both of you all the best.


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Review from K P (Daughter-in-law of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is being well cared for. The staff are very friendly and usually efficient (sometimes they seem stretched to get everything done). She is happy with the food generally. Her medical needs are usually dealt with in a timely manner. Security is very good - Fort Knox would be easier!

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your feedback, we are happy to hear you are pleased with the care we provide.


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Review from Karl P (Son of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and helpful staff. The grounds are well looked after.

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your comments, we value your feedback.


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Review from Alan J (Son of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Spring Lodge about three weeks ago after living in her own flat. She's enjoying living here, having more company and the food she says is top class. It's been a complete change for her but the staff have been so helpful and she has settled in very well. It has been a worry for us all as
it must be strange for her at her age.

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your feedback, it's great to see that Mum settled in well and is enjoying the company. I will pass the compliments to the Chef.


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Review from Madeleine S (Granddaughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very grateful for every single member of staff who has cared for my nan over the last few years. I can't put into words how thankful myself and my family are for your hard work and dedication. Nanny was a very elegant and graceful lady who loved her dancing! The staff were always looking for ways
to keep her engaged with music and ballet and talking to her about her interests. It was clear that Nanny was well-loved within the home. I am particularly impressed with the standard of end-of-life care provided to my nan. In her final days, the staff were always on hand to answer any questions and were so kind and gentle with her. Thank you to every member of staff at Spring Lodge. Each one of you has made my nanny's final few years much more comfortable. I will appreciate you all forever.

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your lovely feedback, what a wonderful lady your Nan was and what a pleasure to have known her and your family. We will all remember her fondly and she will always be in our hearts.


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Review from Rosina E (Wife of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for all the support you have given my husband during his stay. I know he just wanted to come home and was difficult at times.

Reply from Donna Owen, Home Manager at Spring Lodge

Thank you for your feedback, it was a pleasure to support your husband. We wish you both well and happiness together.


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Review from Jackie B (Resident) assisted by family/friend published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been staying at Spring Lodge Care Home for the past three weeks. I am very happy here. The staff have been so welcoming and caring and will go out of their way to accommodate me. I have been eating very well and it has been lovely to make friends and have a laugh. My room is very comfortable
The staff helped me set up the TV and virtual assistant device. I feel safe and relaxed here. Staff are wonderful. Thank you.

Reply from Sinead Lambert, Home Manager at Spring Lodge

Thank you for your feedback, we are very happy that you are enjoying your stay here at Spring Lodge.


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Review from Jo B (Friend of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been living at Spring Lodge for a year. I visit her weekly. Spring Lodge is a very homely but efficient run home. The carers and office staff are encouraging and kind. Everyone is treated with respect. The buildings and gardens are very nice.

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Review from D L (Wife of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following hospitalisation for kidney problems, staff at Spring Lodge agreed to my request that he be returned there as he had been so well cared for previously. Though not a nursing home, they accepted responsibility for his comfort and quality of life during his anticipated three-month period of palliative
care. The hospital staff arranged for appropriate medication to be accessible quickly as needed. He died peacefully some thirteen weeks later.

Reply from Sinead Lambert, Home Manager at Spring Lodge

It was a privileged for us to care and support him, while he was living at Spring Lodge. Thank you for your comment.


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Review from Walt G (Friend of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend who has lived in Spring Lodge for a couple of years now since he moved in. I have always found the home to be very clean and tidy. The home is very good at providing things to do for the residents. The staff are always friendly and professional. I would have no hesitation in
recommending Spring Lodge.

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Review from Tony C (Husband of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been with you for three years now. In that time, she has been well looked after. When I visit, she is always clean and tidy, as is the home. The staff are very good and, whilst she doesn't know me, she responds well to the staff, who always have time for her. I am kept informed of any changes
to her medication, no matter how small. The activities are also good. The food and the menu are excellent. Keep up the good work.

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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Spring Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.672 for Spring Lodge is calculated as follows: ( (188 Excellents x 5) + (79 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 271 Ratings = 4.672

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Spring Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (5)

Samantha

Samantha Davis

Job Title: Home Manager

My name is Samantha Davis and I have been a Nurse for almost 20 years now and have spent most of my career working in the elderly care sector; working within management roles for 8 years I find this extremely fulfilling and rewarding. Working as the Deputy Manager/Clinical lead at Spring Lodge since September 2023 I feel there is a great team and thoroughly enjoy working with them all. I have a passion for person-centred care and am enthusiastic about promoting this throughout the home; I believe in providing a holistic approach to care and am looking forward to working with the caring staff already established at Spring Lodge to embed this further.


Agi

Agi Seemungal

Job Title: Hospitality Manager

Having worked in the hospitality industry for over 25 years, I have developed a strong commitment to providing excellent service to all individuals. My passion lies in ensuring the satisfaction of those using my services, and I take great pride in exceeding their expectations. At Spring Lodge, I have found a fulfilling environment where I am able to connect with and assist our residents on a daily basis. Working alongside my colleagues has been a delight, as we collaborate to deliver the highest standard of service to our residents. I am grateful for the opportunity to be part of such a dedicated team.


In my spare time, I continue to pursue my passion for massage therapy, finding joy in helping others relax and rejuvenate. I also enjoy taking leisurely walks and spending quality time with my loved ones.


Morita

Morita Matthews

Job Title: Administrator

I came to Spring Lodge just over a year ago with over 25 years’ worth of Administrator experience and I am very passionate about being helpful, organised and a friendly welcoming face of Spring Lodge. Spring Lodge is more than a care home, it’s a lovely warm family of staff, residents and families. Every day I leave with a full heart and proud to be part of the Spring Lodge wonderful team.


Outside of work, I love to read, and crochet and my family and I love walking our dog under the Orwell Bridge along the stunning River Gipping.


Vanessa

Vanessa Loose

Job Title: Lifestyle Co-Ordinator

Vanessa is the activity and lifestyle coordinator at Spring Lodge, with 9 years of care experience. She enjoys making a difference in people's lives and focuses on getting to know each resident's interests and hobbies in her role. She spends her time organizing events and activities like bingo, arts and crafts, and sing-a-longs.


Andy

Andy Gray

Job Title: Chef

I am a dedicated, organized and methodical individual with a keen eye for detail. I strive to produce home-cooked food to a restaurant standard. I have many great years of experience within the industry. I have worked at Spring Lodge for nearly 20 years. It fills me with pride to provide meals that residents really enjoy and I have a great understanding of IDDSI.


On a personal note, I enjoy spending time with my family, and listening to music and art.


Frequently Asked Questions about Spring Lodge

What types of Care is Spring Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Spring Lodge provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Spring Lodge have?

There are 38 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Spring Lodge?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Spring Lodge to the centre of Ipswich?

4.1 mile(s) as the crow flies, distance by road may be significantly further.