Spring Lodge

Main Road, Woolverstone, Ipswich IP9 1AX
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9.7 69 Reviews
  • Spring Lodge, Ipswich
Nestled in the serene village of Woolverstone, lies Spring Lodge - a beautiful retirement home near Ipswich, where the focus is on feelings. Residents can enjoy a sense of freedom in their daily lives, with staff who encourage a "go with the flow" mentality, creating a space where belonging is a priority.

At Spring Lodge, carers provide personalised daily interactions that cater to the individual needs of each resident. By keeping them busy and engaged in activities that promote a sense of purpose, the residents are supported to feel successful and valued. With its tranquil location and compassionate care, Spring Lodge is the perfect place for a peaceful and fulfilling retirement.

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Care Provided by Spring Lodge

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Samantha Davis (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Spring Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • * Subject to assessment
  • (these prices are only a guideline, please contact Spring Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24hrs


  • Parking

  • On site


Spring Lodge Reviews (69)

Total of 69, showing 61-69
9.7

Spring Lodge has a Review Score of 9.7 (9.672) out of 10, based on 23 reviews in the last 2 years. Over all time Spring Lodge has 69 reviews.

Overall Experience

  • 42
  • 26
  • 1
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  • 0

Date Published

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Review from John W (Husband of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spring Lodge comes up to all standards in resident care. The home is wonderful on all things ile. You name it and the home gets there. My wife has been living there for 6 years and its home to her. When there, she feels safe and relaxed, cuddles the staff and smiles at all times.

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Review from C B (Daughter of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy and well cared for by the excellent staff who are kind and very patient (especially to those with dementia). This, in turn, makes us happy!

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Review from Lorraine G (Daughter of Resident) published on 2 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed at Spring Lodge for a week's respite recently. The staff are very friendly and welcoming, management very friendly, approachable and extremely understanding. On my visits, I noticed the residents always had drinks and was chatted to constantly by the staff. There are activities 5 days
a week, they even let my mother take her budgie in with her. All in all, my mum was very happy and has even spoken about returning. Thank you to the management and care workers who made my mum feel very happy and comfortable during her stay.

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Review from E S (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been resident at Spring Lodge for nearly four years and has always received the kindest care. Mum likes to walk and she is able to do this around the home and in the gardens which are quite large and secure. The staff, without exception, are caring and kind, spending time with individuals
when they can. The home is well decorated and comfortable and the views of residents and relatives are sought and acted upon. My mum particularly enjoys activities involving music and animals.

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Review from S B (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Spring Lodge is a care home with specialises in looking after residents with Dementia. My mum has been there since January 2015 and has settled in very quickly. She is very content in the environment there, is safe and well looked after.

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Review from Tina W (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Lots of improvements made in the last six months and lots more to come.
Management and staff are all very helpful and friendly.

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Review from Ann P (Friend of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff very friendly and cheerful and while we were there, all communicating with residents and offering activities. The home was clean and bedrooms acceptable size. All residents seemed quite happy during our visit.

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Review from JW (Daughter of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At an awful time, when Mum was living in a home away from her family, the manager agreed to accept her. This was such a smooth transition to Spring Lodge. I don't have to words to express how much easier it has been to have Mum locally to me. All the staff are fantastic, they are caring and supportive.
Thank you, Spring Lodge.

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Review from Jane J (Friend of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Invited to the Christmas party at Spring Lodge. First visit to the home with a family member that has a resident in the home. Lovely atmosphere. Staff were so kind and caring towards the residents.

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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Spring Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.672 for Spring Lodge is calculated as follows: ( (188 Excellents x 5) + (79 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 271 Ratings = 4.672

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Spring Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (5)

Samantha

Samantha Davis

Job Title: Home Manager

My name is Samantha Davis and I have been a Nurse for almost 20 years now and have spent most of my career working in the elderly care sector; working within management roles for 8 years I find this extremely fulfilling and rewarding. Working as the Deputy Manager/Clinical lead at Spring Lodge since September 2023 I feel there is a great team and thoroughly enjoy working with them all. I have a passion for person-centred care and am enthusiastic about promoting this throughout the home; I believe in providing a holistic approach to care and am looking forward to working with the caring staff already established at Spring Lodge to embed this further.


Agi

Agi Seemungal

Job Title: Hospitality Manager

Having worked in the hospitality industry for over 25 years, I have developed a strong commitment to providing excellent service to all individuals. My passion lies in ensuring the satisfaction of those using my services, and I take great pride in exceeding their expectations. At Spring Lodge, I have found a fulfilling environment where I am able to connect with and assist our residents on a daily basis. Working alongside my colleagues has been a delight, as we collaborate to deliver the highest standard of service to our residents. I am grateful for the opportunity to be part of such a dedicated team.


In my spare time, I continue to pursue my passion for massage therapy, finding joy in helping others relax and rejuvenate. I also enjoy taking leisurely walks and spending quality time with my loved ones.


Morita

Morita Matthews

Job Title: Administrator

I came to Spring Lodge just over a year ago with over 25 years’ worth of Administrator experience and I am very passionate about being helpful, organised and a friendly welcoming face of Spring Lodge. Spring Lodge is more than a care home, it’s a lovely warm family of staff, residents and families. Every day I leave with a full heart and proud to be part of the Spring Lodge wonderful team.


Outside of work, I love to read, and crochet and my family and I love walking our dog under the Orwell Bridge along the stunning River Gipping.


Vanessa

Vanessa Loose

Job Title: Lifestyle Co-Ordinator

Vanessa is the activity and lifestyle coordinator at Spring Lodge, with 9 years of care experience. She enjoys making a difference in people's lives and focuses on getting to know each resident's interests and hobbies in her role. She spends her time organizing events and activities like bingo, arts and crafts, and sing-a-longs.


Andy

Andy Gray

Job Title: Chef

I am a dedicated, organized and methodical individual with a keen eye for detail. I strive to produce home-cooked food to a restaurant standard. I have many great years of experience within the industry. I have worked at Spring Lodge for nearly 20 years. It fills me with pride to provide meals that residents really enjoy and I have a great understanding of IDDSI.


On a personal note, I enjoy spending time with my family, and listening to music and art.