Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX
Submit a Review
9.9 85 Reviews
  • Uvedale Hall, Ipswich
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.

At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.

The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.

Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.

Care Provided by Uvedale Hall

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Jane Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Uvedale Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,500
  • (these prices are only a guideline, please contact Uvedale Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 85, showing 1-20
9.9

Uvedale Hall has a Review Score of 9.9 (9.867) out of 10, based on 21 reviews in the last 2 years. Over all time Uvedale Hall has 85 reviews.

Overall Experience

  • 73
  • 12
  • 0
  • 0
  • 0

Date Published

85
7
7
21
64
Overall Experience  Overall Experience 5.0 out of 5

Dad is very well looked after, the staff are so friendly and kind, they are like family to him. He was recently very ill, some of the staff returned in the evening as they were worried about him - some after a 12 hour shift, we are so impressed and grateful. Dad also very much enjoys the entertainment
in the afternoon which is quite exceptional including live music, quizzes, crafts, games and his favourite bingo. How they think of things which the guests can do is amazing, we never new dad was so good at painting. Also he really enjoys the food, must mention that. Many thanks to all staff at Uvedale.

Reply from Jane Brown, Registered Home Manager at Uvedale Hall

Thank you for your kind words, it's a pleasure having dad live with us. We aim to ensure our residents feel at home, we are delighted to hear that dad is enjoying the activities and the food, our chefs work very hard to provide home cooked meals for our residents. Our staff always go the extra mile to ensure the safety and well being of our residents, each and every one is part of the Uvedale family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum's been really happy here.
We feel she has been looked after well and all the staff are lovely.

Reply from Jane Brown, Registered Home Manager at Uvedale Hall

Thank you for your kind words, we are delighted to know that mum is happy, its a pleasure to have her here with us. The staff are recruited not just for their knowledge but also for their kind and caring nature.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I believe the care and management of the home is done very well. No complaints, staff, food and cleanliness are all very good.

Reply from Jane Brown, Registered Home Manager at Uvedale Hall

Thank you for your kind words. Our staff work very hard to provide a warm, welcoming, safe and clean environment for our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The Uvedale team are absolutely wonderful. My dad settled in so very well after we lost my mum suddenly last August.
He is very happy and relaxed. He loves the food and often joins in with the activities, which is brilliant. I feel so very happy that we found Uvedale. Everyone is so helpful and friendly.
Dad is happy and I am happy too. Thank you to you all.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for your time to provide us with such lovely feedback. This means a lot to all the hard-working staff here at Uvedale. We do hope your father will continue to enjoy the fast array of activities. We are all proud of the way we make Uvedale Hall a home away from home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My friend is always happy with her care, the carers are always friendly and helpful on my weekly visits.
I think the fact that my friend arranges all her visits for the mornings because she doesn't want to miss the activities speaks volumes, they are organised by a staff member full of enthusiasm,
who engages the residents brilliantly.

Reply from Jane Brown, Registered Home Manager at Uvedale Hall

Thank you for your kind words, we are delighted to know that your friend is happy with her care. Our activities staff always go above and beyond to provide a variety of fulfilling activities, it is wonderful to hear that she is enjoying them so much.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The outstanding factor is the amazing care provided by all the staff. The facility is perfect for Mum. Her family and friends are so happy to have Mum safe and cared for. Thank you Uvedale Hall!

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you very much for your kind words, here at Uvedale Hall we take the welfare of the residents in our care seriously. We appreciate that you feel this way and I certainly share your comments with the staff. Operations manager on behalf of the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum moved permanently into Uvedale in November 2020, after a few weeks respite care. We cannot praise Uvedale highly enough, there is a wonderful family atmosphere, very caring, and lots of fun. The Manager and her team go out of their way to make residents and visitors welcome. There are delicious
homemade meals, wonderful birthday cakes, teatime treats. Standards of cleanliness are excellent, the building and grounds are beautiful, lovingly maintained and so relaxing, it really is a home from home. They really get to know the residents and Mum settled in very quickly. You can visit whenever you want to. There are activities in the afternoons, craft, gentle exercise, games. Families are invited to parties which are great fun. I must also mention the standard of detail on administering medication is outstanding. If mum is struggling with one of her medications, they speak to the GP and find solutions. We feel so lucky to have found Uvedale. Thank you all very much.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so very much for this heartfelt review. You have captured what we strive to achieve so beautifully. I will endeavour to pass on your feedback to the team. With our best wishes The Manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Home from home. Mum moved into Uvedale in the run into Christmas 2023 and has settled straight in. The staff are kind, caring and fun, the surroundings homely and of a high standard and the food superb. Added to this the daily activities program to keep everyone entertained and it really is a winning
formula. We can't praise the manager and her team highly enough.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to review Uvedale Hall. You feedback is greatly appreciated by all the team.
With our best wishes, the manager and team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, staff very caring.
The cleanliness and food are excellent.
Residents all appear very well cared for.
Great attention to detail, especially around holidays with brilliant decorations.
Would highly recommend Uvedale Hall.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for reviewing Uvedale Hall and the care and support we provide, I will pass on your feedback to the team. With our best wishes the manager and team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My grandma moved into Uvedale earlier this year, and I cannot fault anything. As soon as you step into the home, it’s such a warm, welcoming place, and the team are always so lovely and friendly, which made Grandma feel at ease and settle in very quickly when moving here. We recently came along to the
Uvedale Christmas party, and it was so heartwarming to see all the residents take part and smile away with the team, family and friends, taking part in the raffle, singling along to Christmas songs, an amazing buffet by the lovely chef and the local pop chorus choir. I cannot recommend Uvedale Hall highly enough, as how my grandma and other residents are so truly loved and cared for by every single person in the team.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for taking the time to review Uvedale Hall and the fabulous Christmas event we hosted.
The team work very hard to put the residents at the heart of the home, and to read this feedback means we truly achieve this.
I will pass on your comments to the team. With our best wishes, The Manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The Christmas party was an uplifting and inclusive event for residents, their families and friends, plus the staff. The singing was inspired as many knew the carols and joined in with the choir. Thank you.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to write us a review. We are so pleased you enjoyed the party with the Uvedale Family.
With our love and best wishes, The manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I attended the Christmas Party on 15th December 23 for residents and family. We were greeted by some lovely singing, and everyone was joining in. The buffet was amazing, with beautiful home-cooked food. The manager brought her choir, and they sang carols, which went down wonderfully. All the carers
were so helpful, even the ones off duty were still helping everyone. Can't thank them enough for all they do for the residents to make them feel at home.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

We had a wonderful party, and I’m so glad you enjoyed it. The choir really loved singing to you all and being part of our special day.
It was an amazing event that truly encapsulated the Uvedale Family spirit. With our grateful thanks and best wishes, the manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit, the staff are welcoming and exude happiness to our father. The home is spotless and clean, smells lovely and well decorated. It's never "tied".
The home always feels welcoming and calm.
The staff are angels.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for your review of Uvedale Hall. The team all work very hard to be the best they can be for our residents, and feedback like this really shows that they succeed. With our grateful thanks and best wishes, the manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Visiting for activity put on at the care home. On each visit, I have been really impressed with the cleanliness of the home. Having worked at a previous nursing home, I know that it is so difficult to maintain standards at all times- including smells. Can I commend Uvedale on this, it demonstrates that
personal care is completed in a timely and correctly disposed of items.
The activities put on really do engage the residents and visitors alike and it is really heartening to see this happening. The staff interact so well with residents and their families alike and it is such a homely home where true commitment to caring is evident.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for taking the time to reflect on your visit to Uvedale Hall for our Christmas activity. Your feedback and comments are sincerely appreciated and i will ensure they are passed on to the team. With our best wishes, The Manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I throughly enjoyed the Christmas festivities as did my nana, we were able to make it a family event with my mum, aunt and my son also attending. The atmosphere was amazing and the care shown to the residents was evident throughout. My son loves to visit his great-nana and loves filming the choir. He
also enjoyed helping with the raffle!
Nana enjoyed the event and we talked about it again on my last visit, she was lucky enough to win some raffle prizes! Although her health has been deteriorating, being at Uvedale has enabled her to regain some of her spark again.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

We are so pleased that you and your family enjoyed our festive celebrations. it was such a joyous occasion and and was much needed after the last few years. Thank you for your kind words and this amazing review.
With our best wishes, The Manager and Team Uvedale


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Uvedale Hall for 10 months now and so we have plenty of experience to comment on what the home is like. In all honesty, I cannot praise the standard of care the staff deliver highly enough. Whatever time of day we visit the atmosphere when you enter is consistently the
same. I describe it to my friends as similar to staying in a 5* hotel, where every whim is catered for. My mum has a special diet and the chef always makes sure she has a good variety of things to eat. We recently attended the annual Christmas Party and it was so nice to see all the carers, even the ones who were on their day off pop in with their children to enjoy the festivities. When I say goodbye to Mum and shut the door behind me I leave with the confidence of knowing that she is receiving the highest quality care. I can't thank the Care Manager and all the team that work at Uvedale Hall highly enough for looking after Mum we know that she is in safe hands and that is priceless.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for this outstanding review of the care and support your mum receives from us here at Uvedale. All the staff try their very best to give the highest care possible so they will be very pleased to read your feedback. With our heartfelt thanks and best wishes the Manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum sadly passed away after spending her final months at Uvedale. She had a great fondness for all of the staff who looked after her with such care. She had a lovely room and it always felt very homely visiting her. We stayed with her during her final days and cannot thank the staff enough for all the
support and kindness they gave to us as a family to help us through such a sad time.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

It was a true honour to care for your wonderful mum and support you all during recent times. Thank you for taking the time to review Uvedale Hall, I will endeavour to pass your feedback on to the team.
With our very best wishes, the Manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Uvedale Hall Care Home for nearly a year. A formidable little lady whose behaviour could be challenging. I can’t speak highly enough about the wonderful care that she received from all of the staff. Myself and my family visited at all times of the day and evening and we were
greeted with friendly staff who could tell us all about Mum.
Unfortunately, my mum became unwell and required end-of-life care, in September. It was delivered with such care and compassion. I spent hours each day at my mum's side and on occasions when I couldn’t be there, the manager or another member of staff was with her.
The manager supported me and was at my side when Mum passed away. The whole experience of Mum’s last year in Uvedale Hall was so positive that I smile every day when I think of her and look through photos of her time there.
I wouldn’t hesitate to recommend Uvedale Hall and its amazing staff.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for taking the time to write us such a sincere and heartfelt review. It was our absolute pleasure to be on this journey with you all. I will ensure that your kind words are shared with all at Uvedale Hall. With our very best wishes, the manager and team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Uvedale Hall earlier this year following a hospital stay. Mum has many health challenges including limited sight and hearing. The care she has is second to none and she loves the food. We have been able to personalise her room and she is involved in the many activities they offer.
When mum has been poorly the staff are so caring (and put up with our constant questions) - what more can you ask for.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for your Review - we are so pleased to read that you feel the care mum receives is "second to none", as that is what everyone here strives to achieve.
Best wishes, The Manager and Team Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise highly enough the staff at Uvedale Hall. Whenever I phoned night or day, whoever picked up the phone, exactly how my dad was. The staff are obviously very experienced and knew all of the warning signs for asking for medical assistance for Dad, and ultimately to warn me in plenty of time
that he was nearing the end, sadly. I was especially impressed with the emphasis praised on Uvedale Hall being dads home not the staff's or an institution.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to review Uvedale Hall. The team here worked very hard to ensure that your dad was cared for to the very best of their abilities and that he felt this was his home at all times. I will pass on this feedback to the team. With our very best wishes, the manager and team at Uvedale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Uvedale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Uvedale Hall is calculated as follows: ( (220 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 248 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Uvedale Hall is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

Jane

Jane Brown

Job Title: Home Manager

I’m passionate about providing outstanding care and love every part of working in the home. Over the years, I’ve completed a wide range of training to continually improve and support the residents.


Frequently Asked Questions about Uvedale Hall

What types of Care is Uvedale Hall registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Uvedale Hall provide?

Physiotherapy, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Uvedale Hall have?

There are 29 Single Rooms.

What are the Facilities & Services at Uvedale Hall?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Uvedale Hall to the centre of Ipswich?

7.7 mile(s) as the crow flies, distance by road may be significantly further.