Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX
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9.9 85 Reviews
  • Uvedale Hall, Ipswich
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.

At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.

The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.

Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.

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Care Provided by Uvedale Hall

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Jane Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Uvedale Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,500
  • (these prices are only a guideline, please contact Uvedale Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Uvedale Hall Reviews (85)

Total of 85, showing 21-40
9.9

Uvedale Hall has a Review Score of 9.9 (9.867) out of 10, based on 21 reviews in the last 2 years. Over all time Uvedale Hall has 85 reviews.

Overall Experience

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Review from Debra C (Friend of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my best friend's mom who recently moved into Uvedale Hall a month or so ago and from the moment I walked in I sensed calm. There was lots of natural light and the room was big and airy so we could all chat away quite comfortably. The house was faultless - it was immaculately clean and had
a lovely aroma. What was impressive is that there is such loyalty amongst the team with most, if not all, of them, having such long years of service, which was lovely to hear. The team were professional, dedicated social care experts and were totally focused on everyone who was staying there. The activity board showed you everything that was going on that week - from getting your hair cut to having a sing-song in the afternoon. It all looked amazing. Nothing appeared like an effort or too much trouble for the team, which is always a concern for families when their loved ones either go for respite care or to stay longer. I thought it was absolutely lovely.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to review the care and support here at Uvedale. To know that the ethos of our home is so clear to see from the moment you entered the home is testament to the hard work and dedication all the teams here at Uvedale Hall, demonstrate.
I will ensure your review is shared and celebrated. With warmest regards, the manager and team Uvedale.


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Review from Fiona W (Daughter of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in the care home for a few months. During that time, I have always found all of the staff friendly, patient and caring. They all get to know the person and their needs, health problems and difficulties. When I have contacted the home or visited, they always know who Mum is and where
she is - room/lounge etc. During recent times of Covid and flu, I am assured that all residents are well looked after and in safe hands.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Many thanks for taking the time to review Uvedale Hall. I am so pleased to receive such a positive reflection on the care and support we provide.
With our very best wishes.


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Review from Margaret G (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved in last year as he was finding it increasingly difficult to cope. The care and attention that he's received from all the staff can not be faulted. He very much enjoys all his meals and tapping his feet at the music events. He has got a few health problems, and the staff have been quick and
professional in their response.
Despite having to cope with the stresses of Covid and flu outbreaks, the staff are always cheerful, and nothing is too much trouble. I would absolutely recommend Uvedale Hall to anyone.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for taking the time to review the love, care and support we provide here at Uvedale Hall.
Your recommendation of our services is greatly appreciated.
With our very best wishes, the manager and team Uvedale.


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Review from Trish W (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for six months now. She entered the care home after her husband of 70 years passed away. I had no idea how she would cope physically and emotionally with the huge change in her circumstances or even how she would take to life in a residential home. It was a critical time
for her, and she could have gone either way.
I cannot praise the manager and the team of Uvedale Hall enough for their dedication, consistency of care, kindness and gentleness towards my mother. She is treated with respect and dignity and fully involved in decisions about her care which is entirely tailored to her individual needs.
Her life has expanded; she is physically fitter and is more like her old self than she has been for many years. She loves the company and is stimulated by all the conversations and new relationships she is making. She is happy again and feels she is at home.
Thank you, Uvedale Hall, for your unfailing support and care for mum and our family.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so very much for writing this review which encapsulates the love, care and support we strive to provide at Uvedale Hall.
To be part of this journey with your mum has truly been an honour.
I will share this review with all of the team so they can see your wonderful feedback.
With our very best wishes, the manager and Team Uvedale.


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Review from Thelma B (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review to say how much care and support the manager and staff have given my dad and my family when moving into Uvedale Hall. Dad was very unsettled about moving into his room after being very independent in his bungalow, but after a lot of talking and encouragement from us all, I am
pleased to say that he says he is extremely lucky to be in a nice room and everyone is so lovely and caring and he is now hopefully going to join in more activities! Thank you to all the team at Uvedale.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for leaving us such a lovely review. The team here try their very best to provide a home-from-home environment with the very best care, love and support given to our residents. With our best wishes, the manager and team Uvedale.


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Review from E A (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Uvedale for three months. To recommend a care home to my mother would have been very distressing to her. I must say, for someone who was very worried about living in a care home, Mum has had an easy transition to Uvedale and has settled in very well. Uvedale staff have
been very respectful of Mum's needs. They are always very kind and have a very happy disposition. I am very happy to have Mum stay at Uvedale. I know she is well cared for. One of the most important aspects to me, is the ability to have conversations with staff about Mum's care. They are always available and I trust them to let me know of any concerns they may have. It really feels like a home and a family.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for your review and comments regarding the care and support we provide for your mum. We are so pleased to hear that you feel we are a real 'home' and that our ethos of treating our residents as if they are our family members is recognised. I will endeavour to pass your lovely feedback on to everyone. With our very best wishes, the manager and team Uvedale.


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Review from Michael G (Son of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father once again has a twinkle in his eye! He has been much more sprightly since his stay at Uvedale. He enjoys the food, which he says is very good, but possibly I think he mostly enjoys the friendly banter with the staff. The staff, I have to say, I've always found to be wonderful and are quick
to enjoy a little bit of friendly banter, which I think most importantly makes for a very happy atmosphere. It would also seem to me that the staff are very ready to go above and beyond that which is needed, more so indeed during the last few weeks with all the problems that covid, flu and all other viruses that have dominated the lives of everyone within the home. I would imagine that it has been a very trying time for all concerned. I would also like to say that I really rather enjoyed the Christmas decorations, very imaginative and attractive. A very big thank you to team Uvedale. Highly recommended.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for this fabulous review and surmise of Uvedale Hall. To know that the home both environmentally, socially and most important from a care perspective has resonated in this way with you, is a real delight. I will pass this review on to all the staff.
With our heartfelt thanks and best wishes. The manager and team Uvedale.


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Review from Andrea T (Daughter of Resident) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is encouraged and supported to continue walking as and when possible to keep her mobility for as long as she is able to. Mum is achieving this through regular exercise, mental stimulation, and art and craft activities. Together with musical entertainment and various events hosted within the home.
Mum regularly mentions the genuine care from the staff and tasty meals.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for this review. We all try so hard to ensure that your mum has all her needs met as well as ensuring she is physically and mentally stimulated. With best wishes, Suzanne and Team Uvedale.


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Review from T M (Granddaughter of Resident) published on 10 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my grandmother weekly at Uvedale Hall. All the staff are wonderful and greet me with happy smiles. My grandmother's health is deteriorating, but they make sure she is comfortable and always encourage her to have a chat and join in with the activities. She is treated with so much kindness and
respect, and I feel very humbled that they care so much. I am so very happy that I found such an amazing place for my grandma to live out her later years.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to review Uvedale. We feel very lucky and truly honoured to have your grandmother in our care. I will ensure all the staff are aware of your review and kind words. With our best wishes, Suzanne and Team Uvedale.


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Review from Marilyn A (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy at Uvedale and is well looked after by the caring staff. There is a lovely atmosphere in the home and she enjoys the activities that are organised for them. The staff understand my mum's needs and all go that extra mile to help.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for leaving us this review, we all try our very best to ensure that we provide a home-from-home environment for our Uvedale family and make sure that their needs, wants and wishes are at the forefront of what we do every day.
With our best wishes Suzanne and Team Uvedale.


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Review from Pauline C (Nephew of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle was trying to manage on his own but after Covid, he became depressed and lonely. Moving him to Uvedale Hall has given him a new lease of life. The staff and management are wonderful, working hard to create a family atmosphere. The care and food are excellent. The gardens are peaceful and well
kept. The bedrooms and community spaces are very well maintained. Highly recommend Uvedale Hall.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for such a wonderful reflection of Uvedale Hall and the team that work there. We strive to ensure our residents and their loved ones are part of our family, and you and your uncle are no exception to that. I will pass on your lovely feedback to the team. With our best wishes, Suzanne and Team Uvedale.


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Review from A H (Son of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am consistently impressed by the care, consideration and good humour with which my mother is treated by the care staff at Uvedale. I always feel that she is treated as an individual and she has told me how much she enjoys the little personal interactions that she has with them. The management staff
are equally kind and thoughtful towards my mother's visitors. The pandemic has made the provision of care so much more difficult all round. I admire hugely the way in which Uvedale staff have performed in this public health crisis.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

As a team, we always strive to do the best we can for our residents and their loved ones, so thank you very much for acknowledging this and taking the time to give us this fabulous review. Your mother is a very special lady and having her in our care is an absolute privilege. With our best wishes, Suzanne and Team Uvedale.


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Review from Tracey C (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only just moved to Uvedale Hall, but already she is saying how lovely and kind the carers are and that staying there is like being on holiday! Mum is enjoying three meals a day as well as coffee and afternoon tea with regular and varied entertainment in the afternoons. She feels safe,
less lonely and cared for. Myself and my family are so grateful. Thank you, Uvedale Hall!

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to write us such a lovely review. Your mum already feels like one of the Uvedale family and we are all enjoying having her here, living with us. I will ensure all the staff see this wonderful feedback. With best wishes, Suzanne and Team Uvedale.


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Review from Michael W (Son of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident for the last year at Uvedale Hall and I can’t rate the Manager and staff highly enough. Mum arrived underweight and very weak unable to have a meaningful conversation. Now, Mum still has her good and bad days but the good days are far more than the bad now and her weight has
improved. Thanks to Uvedale Hall's management and staff.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so very much for taking the time to write us a review regarding your mum's care and support. It is our absolute pleasure to have Mum in our care and we will continue to work on those good days outweighing the bad. I will ensure your positive feedback is shared with all the staff. With best wishes, Suzanne and Team Uvedale.


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Review from Janet H (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Uvedale Hall for a year now. They have just been absolutely amazing. Everyone is so kind and helpful. My dad is treated with such respect. If I have any concerns, there is always someone I can voice these to. The staff always seem to be smiling, even behind the masks. I wasn't able
to visit on fathers day as I have covid, but Dad was well chuffed with a present they gave him - how thoughtful. Sums them up - really caring.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for taking the time to write us such a fabulous review. We always try our absolute best to ensure that members of the Uvedale family are treated with compassion, kindness and respect, so to have this validated makes us all very happy indeed. I will ensure the staff all have the opportunity to see these lovely comments. With best wishes, Suzanne and Team Uvedale.


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Review from N A (Friend of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very good care home. The staff are nice and friendly. My friend is happy and satisfied with the care provided by staff. I can also state that staff are professional and skilled.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Both myself and the team would like to thank you for taking the time to write us such a glowing review. Your friend is a very special lady here at the Hall and we all try our best to give her the love, care and support she needs and deserves. With love Suzanne and Team Uvedale


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Review from M N (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding support and care given to residents and their families throughout this year and the pandemic. Good communication. Good care. I have already recommended it to friends and talked about it. Excellent decor, very good welcoming. Outstanding care, with dignity and confidentiality.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for taking the time to write us a review. We are so pleased to hear that the love, care and support we provide to your loved one has been recognised as outstanding. That is the biggest compliment we could ever ask for. I will ensure that your feedback is shared with all the staff. With love Suzanne and Team Uvedale


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Review from C F (Daughter of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident from Aug 2021 until April 2022 and had fantastic care. The staff went above and beyond and Dad's needs were met. The home was well-managed Dad thoroughly enjoyed his time there. In his final days, the staff and manager were there for us as well as Dad, which helped so much.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for this wonderful review. As you know we loved caring for your dad here at Uvedale Hall, he was such a special gentleman, who we miss greatly. I will pass on your kind comments to all the staff. With love Suzanne and Team Uvedale.


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Review from John C (Son of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During a difficult time, we felt very comfortable because of our trust in the excellent management team. Dad was comfortable because of the high standard of care delivered by a very kind team. He particularly liked the food and enjoyed the activities. I have no hesitation recommending Uvedale Hall.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for your review and feedback. It was such an honour to care for your dad here at Uvedale. He was a very special man and we miss him greatly. With love Suzanne and Team Uvedale.


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Review from L B (Son of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean and nice atmosphere.
Staff very accommodating and friendly.
My mum seems very happy and settled.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to leave us a review. It is a pleasure to care for your mother here at Uvedale Hall.


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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Uvedale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Uvedale Hall is calculated as follows: ( (220 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 248 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Uvedale Hall is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (1)

Jane

Jane Brown

Job Title: Home Manager

I’m passionate about providing outstanding care and love every part of working in the home. Over the years, I’ve completed a wide range of training to continually improve and support the residents.