Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX
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9.9 85 Reviews
  • Uvedale Hall, Ipswich
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.

At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.

The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.

Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.

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Care Provided by Uvedale Hall

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Jane Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Uvedale Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,500
  • (these prices are only a guideline, please contact Uvedale Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Uvedale Hall Reviews (85)

Total of 85, showing 41-60
9.9

Uvedale Hall has a Review Score of 9.9 (9.867) out of 10, based on 21 reviews in the last 2 years. Over all time Uvedale Hall has 85 reviews.

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Review from Susan B (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a spell in hospital with sepsis and cellulitis, Mum arrived at Uvedale Hall exhausted but happy to be there. The treatment she received could only be described as outstanding, the food was wonderful and Mum started to put on some much needed weight, (in a good way). Nothing was too much trouble
for all the staff and carers, whoever knocked on the door would enter with a smile and a cheery greeting. I am fully confident that Mum's recovery was down to the incredible, thoughtful manner in which she was treated. I would have no hesitation in Mum staying again in the future.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to write us such a glowing review. We thoroughly enjoyed having your mum spend some time with us all. It was our pleasure to enable her back on the road to recovery. Best wishes Suzanne and Team Uvedale.


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Review from Amanda T (Daughter of Resident) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite the recent and ongoing difficulties managing Covid and its restrictions Uvedale Hall seems to have boundless ideas, energy and plans for its residents and staff within the home to enhance and make the home truly a place to be. My father has lived a much longer life only due to their love, care
and attention each and every day. When times were hard recently and many days must have been dark, the manager and her team have oozed positivity and persevered to come out with such optimism and inspiration to promote a bigger and better home. At a time when one would expect the team to slow down, breathe and realign, no, Uvedale are charging ahead with ideas and plans to renovate and refurbish. How admirable! There are few homes that can truthfully exude such genuine care and attention to detail for one another and respect for each other and all under their care. There seems to be no usual day or routine at Uvedale Hall, it’s a true place to live every minute!

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much Amanda for taking the time to recognise and also highlight, how hard we are all trying, to make Uvedale Hall a "true home for our residents". We are so lucky to be able to work in their fabulous home with them all. I endeavour to share your lovely feedback with everyone. With the kindest of regards Suzanne and Team Uvedale.


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Review from Mornie R (Daughter of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had Parkinson's and was deteriorating rapidly. Uvedale Hall and the team provided a safe, comfortable, professional, yet family-orientated environment for Mum. Despite the challenges of covid, both Dad and I were able to see Mum (as per rules) and the welcome from staff and the overall warmth and
cleanliness of the care home was evident. I can't thank the team enough.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for your review and feedback. It was such an honour to care for your mum here at Uvedale. She was a very special lady, who we miss dearly. I will ensure your comments are passed on to all the staff. With love, Suzanne and all the team at Uvedale.


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Review from John H (Son of Resident) published on 19 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were most helpful in facilitating my visit to my mother. The staff display a very positive attitude and were taking very good care of my mother. Everything I observed about the facility was clean and the food was of very good quality.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for your review. It was a pleasure to accommodate you and welcome you to Uvedale after you travelled such a long way to visit your mother. I will ensure your comments are passed on to all the team. Suzanne.


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Review from Richard W (Son of Resident) published on 10 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Uvedale Hall for just under two years before she passed away at the home. During that time, she had excellent care. The staff were friendly and helpful. Sadly Mum returned to the home after a spell in hospital in a dreadful state, but the amazing dedication and commitments of the staff, under
great management, kept her safe and comfortable until she passed away. Cannot thank or praise the staff highly enough.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for your review, Richard. It was a pleasure to care for your mum; we miss her a lot. I will pass on your comments to the team here at Uvedale.


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Review from Peter G (Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is run and managed to a very high standard. The manager treats everyone as her own family and staff are very helpful - nothing is too much trouble. It has a high standard of hygiene, food is top quality and caters for all requests. It is very near to Needham lakes for walks with family
and friends and is more like a hotel with care. Family and friends can relax, knowing their loved ones are happy and very comfortable.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for your kind words. The staff and residents are all one big Uvedale family and we love having you as part of it. Suzanne.


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Review from W F (Daughter of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that we chose Uvedale Hall for my mum's care for the last 22 months. She settled in quickly, enjoying meals and activities and made friends with other residents and staff. The last few months, she needed more care which the wonderful staff gave her with love, kindness, care and compassion.
Thank you all.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for your lovely review and feedback. It was an honour to care for your mum here at Uvedale Hall, she was a very special lady. I will ensure your lovely comments are passed on to all the staff. With love Suzanne and all the Team at Uvedale Hall


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Review from Alison D (Daughter of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled extremely well at Uvedale Hall and much credit must go to the staff who have done everything possible to help him adjust to his new home. Everyone is very happy to go that extra mile to help, which is greatly appreciated by his family. Thank you so much.

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Review from Alison K (Daughter of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have done a fantastic job throughout a really challenging period over the last year. It is great to see things starting to return to normal and the positive impact this is having on residents and staff. My Dad has been a resident for 4 years. He likes to retain some independence, but has times
when he relies more on the care and support of staff. All the staff are kind, patient and caring and they offer friendship and humour, which he greatly appreciates. My Dad looks forward to the afternoon activities, particularly the visiting entertainers (who have dropped in via zoom during the pandemic). They are the highlight of his week. The care home is near to the centre of Needham Market and near to Needham Lake- the gardens and grounds are maintained beautifully.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for taking the time to provide such a wonderful review on the love, care and support we provide here at Uvedale hall. I will endeavour to pass on your comments to all the staff and visiting entertainers who have ensured we could continue to provide much-needed fun and amusement throughout a difficult period of time. Suzanne.


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Review from Gillian P (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since we moved my Dad to live at Uvedale, he has been happier. The staff are wonderful and nothing has been too much trouble, always seeing to Dad's needs quickly and with a smile. The whole atmosphere is of a "home from home" and me and my family can now rest assured at all times that Dad is being
very well cared for, for which we are all so grateful. Throughout the COVID crisis, Uvedale has been well run and a sanctuary of calm and kindness.

Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you for taking the time to review the love, care and support we provide here at Uvedale. We are so pleased that you and your family member are happy with the home and the services we provide. I will ensure your comments are passed on to all the staff. Suzanne.


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Review from Margaret P (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Uvedale Hall for the last two and a half years. After living in her own home for 72 years, I wondered if she would settle anywhere else, but she did and very quickly, thanks to the wonderful staff. She soon made new friends, enjoys all the activities and gets on well with
all the staff. My Mum is very happy there, which of course, makes me happy. The past two months haven't been the easiest for her, due to Covid, but the wonderful care the staff have given her, has got her through it and she is so much better than she was and still improving, thanks to them. I cannot fault Uvedale Hall at all and would recommend it to anyone.

Reply from Michelle Byrd, Registered Home Manager at Uvedale Hall

Thankyou for your lovely review, your mum is an absolute pleasure to care for. We will always strive to do the best for all of our residents.


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Review from J B (Husband of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been married for sixty years, my wife had to go into care six months ago. Based upon local recommendations, we chose Uvedale Hall. I take great comfort in the knowledge that my wife is in safe hands and properly looked after by nice people in a nice place. I could not wish for more.
PS my daughter
said, "It does not smell like a care home." Telling words indeed.

Reply from Jon Hammond, Registered Home Manager at Uvedale Hall

We welcomed this lady into our home from another care setting with several complex care needs. Her husband has been extremely supportive from the very start. Together we have worked alongside other healthcare professionals to support this resident to improve her health, wellbeing and regain a community spirit. Her husband has been very respectful of the visiting conditions currently in place.


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Review from M A (Daughter of Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has settled into Uvedale Hall and is very happy there. The staff are very friendly and kind and she enjoys the food. She is well looked after and the garden is very nice. The building is imposing but could do with some updating, particularly the heating system which was a problem last winter.

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Review from J M (Daughter of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived for respite after discharge from the hospital. Within days she had settled in so well and currently on week three is flourishing with the care and stimulation of the dedicated staff. She is full of praise for staff/food/entertainment and her room. So I am answering the questions on behalf
of Mum as due to lockdown restrictions I have been unable to observe myself.

Reply from Jon Hammond, Registered Home Manager at Uvedale Hall

The staff enjoy hearing how new residents have settled. Especially after they have been a little dubious in joining us. Each member of our team strives to make new residents welcome. This has been very difficult recently due to new residents being isolated for 14 days. The staff have worked outstandingly to welcome new residents to Uvedale Hall. it is always good to hear that residents are enjoying the experience of living at Uvedale Hall.


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Review from Susan E (Daughter of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the way my mum is being looked after. She is very happy here. He room has been changed to a ground floor room where she gets a better view of the garden, which she loves. She talks to the gardens and anyone walking by. Everyone is so kind and caring. I am pleased with the way they
have handled the coronavirus. They shut down early and haven't had a single case there. Very impressed.

Reply from Jon Hammond, Registered Home Manager at Uvedale Hall

Receiving feedback from our residents and their relatives helps us improve the way we conduct our duties. It is always a pleasure to hear how caring and helpful the staff are. The staff are very dedicated in everything they do.


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Review from G G (Respite Resident) assisted by family/friend published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at Uvedale Hall for a week's respite care. I greatly enjoyed the activities, they were varied each day. My washing and laundry was done every day and returned immaculately. The staff are kind and attentive. A very pleasant friendly atmosphere. I would have liked more meals in the lovely dining
room, rather than served in the bedroom, but that's maybe because I just like talking to others.

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Review from A P (Son-in-law of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff were amazing. My father-in-law, and us, were very pleased he was here. Thank you.

Reply from Katherine Foley, Regional Director at Uvedale Hall

Thank you so much for taking the time to write such a positive review. I will certainly be sharing with our wonderful team. We really do value your feedback. Thanks again.


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Review from Sue B (Daughter of Resident) published on 10 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is hard asking a parent to go into care even if it is only for a short period of time so that you have time to care for the other parent. I have done this recently with a heavy heart, I was so very worried about how Mum would be. I should have saved my energy, Mum was delighted with her room, the
food was excellent she could do as much or as little as she wanted, the staff and carers were amazing, caring, thoughtful, trustworthy and available all the time. I sadly lost my Dad during Mum's stay, a week at Uvedale Hall, the management and staff went the extra mile and sat with Mum when she needed just some company or for a chat, they were all amazing, the care was outstanding in all aspects of her stay. Thank you.

Reply from Katherine Foley, Regional Director at Uvedale Hall

Thank you so much for your kind review which I will certainly share with our wonderful team. Do please feel free to pop in anytime for an activity, refreshments or just a chat. Thank you once again.


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Review from C T (Respite Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spent a week recovering from a hip operation. Comfortable surroundings and excellent food. Friendly, caring and effective staff for whom nothing was too much trouble. I can thoroughly recommend Uvedale Hall to anyone in need of care, at whatever level.

Reply from Katherine Foley, Regional Director at Uvedale Hall

We are always so pleased to hear positive feedback following a stay at our beautiful home. Do please feel free to visit us at any time. I will, of course, share your review with our team who deserve such praise.


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Review from P C (Son-in-law of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff do a great job of looking after my mother-in-law. They are very caring. I don't think there are enough trips out or encouragement to sit in the garden when the weather is nice. There could be more stimulus.

Reply from Deborah Rich, Registered Home Manager at Uvedale Hall

Hello, thank you for your comments which I will share with the team. I am pleased you are happy with the care team being so caring. Please do have lunch with us next time you are here as I am sure you will notice a difference with the arrival of the new chef. We are always looking at things to do to stimulate us and we hope to have a link up with the local school children for some intergenerational fun.


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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Uvedale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Uvedale Hall is calculated as follows: ( (220 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 248 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Uvedale Hall is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Jane

Jane Brown

Job Title: Home Manager

I’m passionate about providing outstanding care and love every part of working in the home. Over the years, I’ve completed a wide range of training to continually improve and support the residents.