Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX
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9.9 85 Reviews
  • Uvedale Hall, Ipswich
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.

At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.

The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.

Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.

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Care Provided by Uvedale Hall

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Jane Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Uvedale Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,500
  • (these prices are only a guideline, please contact Uvedale Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Uvedale Hall Reviews (85)

Total of 85, showing 61-80
9.9

Uvedale Hall has a Review Score of 9.9 (9.867) out of 10, based on 21 reviews in the last 2 years. Over all time Uvedale Hall has 85 reviews.

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Review from Tina C (Daughter-in-law of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is second to none. The carers are always very helpful, smiling and chatty.
The food is excellent and catered to dietary requirements. Plenty of activities. The home is very warm and friendly.
The staff are very quick at identifying a resident's change in needs and source the appropriate
equipment.

Reply from Deborah Rich, Registered Home Manager at Uvedale Hall

It is always lovely to receive a five-star rating from a relative. The team here are very friendly and helpful and are very good at problem-solving and keeping relatives informed. Thank you so much for such a lovely review.


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Review from J B (Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Deborah Rich, Registered Home Manager at Uvedale Hall

Thank you for your very positive review. It is always a please to receive such a wonderful review from someone who lives here and uses the service.


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Review from Alan C (Son of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum has been at the home, we have been able to completely relax and entrust her care to Uvedale Hall without fear or worry. The home has a great feeling about it and all the staff are friendly and welcoming.

Reply from Deborah Rich, Registered Home Manager at Uvedale Hall

Thank you so much for your positive review. This has been shared with the team and they are delighted. We are so pleased that you are happy with the care that your mum receives and that you are able to relax and not worry about her.


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Review from Jonathan M (Nephew of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle became ill and spent some time in hospital. He was unable to return home so had to go into care. Uvedale Hall has a homely feel and all the staff have been friendly, caring and I feel happy/relieved to have found such a place for my uncle.

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Review from Christine C (Daughter of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and kindness that my mother has received in Uvedale Hall has been excellent. The staff have gone out of their way to help her settle into her new home and surroundings. Everyone appears to have the care of the residents as their priority.

Reply from Jonathan Hammond, Registered Home Manager at Uvedale Hall

Thank you for taking the time in submitting a review. It was a pleasure meeting you and your family. It is always nice to see residents settling into Uvedale Hall and joining in the activities, especially when their medical condition affects their return journey home.


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Review from P F (Son of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff very friendly and helpful.
The most important part is that Mum feels happy and safe.
We are more than happy to recommend the home.
Mum is now 95 and we hope she will have many more happy years to come.

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Review from J M (Daughter of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Working as a team, all staff give 110% treating my Mum like their own family member. All her needs are met at all times and I could not ask for more. My Mum has just spent a short time in hospital due to a stroke and when arriving back at Uvedale her one and the only word was Home and smiled. What more
could you ask for? Thank you all so much.

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Review from T E (Goddaughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to arrange 6 weeks of respite care for my 85-year-old Godmother at very short notice.
The management team made all the arrangements and assessments very efficiently. All the staff were polite and helpful for the duration of the stay.
The quality of the meals provided was excellent Uvedale even
accommodated the stay of a much loved pet which helped with convalescence. Highly recommend.

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Review from D R (Daughter of Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We truly believe that my dad coming to live at Uvedale Hall has saved his life as he was unable to cope with living at home alone. Since moving to Uvedale he has put on, much-needed weight with all the lovely food he has been eating. The staff are wonderful, kind, patient, caring and have really lifted
my dad's spirits, made him happier and better than he has felt in a very long time.

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Review from D G (Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was made most welcome. Care was taken to settle me in. This was a complete change in lifestyle for me, having lived alone for some four years so a three-week trial was just a taster but long enough to make me think that this would be suitable in a few years time (maybe less).
All staff were very
friendly and tried to make me feel at home.

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Review from J R (Daughter-in-law of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Uvedale Hall must be the best example of a residential home in Suffolk. All the staff genuinely care for all of their residents from the top down. The atmosphere in the home is second to none and you can really feel the care, attention and happy air generated. The food, hall, gardens and standards of
hygiene are excellent. My mother-in-law has only the highest praise for Uvedale Hall and my husband and I certainly second that.

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Review from Carol G (Friend of Resident) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor to a resident.
I find management and staff very caring and helpful.
They always have a smile.
The residents I see seem so happy and the carers go out of their way to make them comfortable.
I have been to their cheese and wine, cocktail party etc and the food is delicious.
Good
activities and entertainment.
If I had to go in a home I would like it to be Uvedale Hall.

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Review from Martin S (Son of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We liked the home as soon as we entered the building the staff are the stars of the show.
Brilliant in every way.
The food is very good as are the activities.
We can't fault the home in any way and have been in many other homes to compare this home to.

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Review from D S (Son of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved to Uvedale some weeks ago. This place is fabulous. Dad has settled in very quickly, the care at Uvedale is excellent.
A real home from home.
Nothing it seems is too much bother.

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Review from Anthony H (Nephew of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Uvedale Hall is a wonderful place.


The staff are so kind.


It would be lovely if all care homes were like Uvedale Hall.


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Review from Kari L (Resident) assisted by family/friend published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent

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Review from Janice H (Niece of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Uvedale Hall must be one of the best care homes in Suffolk. The care the staff give is wonderful and they are always so happy.

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Review from Claire R (Granddaughter of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After living alone in London for over 20 years, my Nana became unable to look after herself properly at home. We were concerned about the effect living in a residential home would have on her as she's always been very independent, but the positive change in her is undeniable.
The staff at Uvedale
are all so friendly, kind and caring and my family and I feel very happy knowing Nana is receiving the high quality care that she deserves. She's very happy there too and always tells me how nice the care assistants are, which is lovely to hear.

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Review from Stephany H (Niece of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by the staff at Uvedale Hall to my great aunt was second to none.
They were kind, thoughtful and caring. They made everything so much easier for us all in the last few months.
We will always be grateful to them all.

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Review from Linda S (Daughter of Resident) published on 24 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came and stayed at Uvedale Hall for two weeks' respite care and we were really pleased with the level of care she received. The home has a nice homely feel, the staff are friendly and the food was nice with good choice. Mum particularly liked desserts and there was always something she liked
for pudding! Entertainment and activities were made available through an organised schedule and the team went out of their way to make sure my Mum took part by holding some extra Bingo games as they knew she enjoyed it. We could visit anytime and when my Brother visited from Hampshire, the team were happy to arrange a lunch for them all in the lounge, which was really kind. The previous manager and her team have made the respite far easier for me; it was great to know that Mum was in a safe and caring environment. I would recommend Uvedale Hall.

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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Uvedale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Uvedale Hall is calculated as follows: ( (220 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 248 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Uvedale Hall is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Jane

Jane Brown

Job Title: Home Manager

I’m passionate about providing outstanding care and love every part of working in the home. Over the years, I’ve completed a wide range of training to continually improve and support the residents.