The White House

Ashmans Road, Beccles NR34 9NS
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9.8 65 Reviews
  • The White House, Beccles
The White House provides residential care on a long term or short term basis for up to 31 residents. The White House has lovely landscaped gardens with a number of mature ornamental trees, shrubs and other seasonal planting. The home provides spacious single or double bedrooms, all of which are decorated to a high standard and exceptionally well furnished. They encourage residents to bring items of their own furniture and possessions to complement those already provided and to help make their room an individual retreat.

The White House is located within a quiet residential area of Beccles where its position ensures peace and privacy. The home is a beautiful period house with large windows and interesting architectural details. Its elegant and airy reception rooms are particularly welcoming, and you will find that the interior decoration has been carried to take advantage of the building's individual character. One of the most stunning features of the home is the entrance, which is dominated by beautiful mature trees.

The home also features a garden-based cabin, equipped with two entrance points, protective Perspex screens, intercom system, heating/insulation, and a nurse call button. This facility allows them to provide greater capacity for visits by friends and relatives when they are not able to meet visiting needs within the home. Strict infection control procedures are maintained to keep all residents, staff and visitors safe.

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Care Provided by The White House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Elena Dolniceanu (Home Manger)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for The White House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,320
    • Self-Funded Residential Dementia Care from £1,320
    • RESPITE Self-Funded Residential Care from £1,370
    • RESPITE Self-Funded Residential Dementia Care from £1,370
  • (these prices are only a guideline, please contact The White House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The White House Reviews (65)

Total of 65, showing 1-20
9.8

The White House has a Review Score of 9.8 (9.757) out of 10, based on 20 reviews in the last 2 years. Over all time The White House has 65 reviews.

Overall Experience

  • 41
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Date Published

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Review from John U (Partner of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review of The White House is one of excellence in all aspects since my partner was a resident as of 28/11/24 until the present time. I find the care home excellent in all departments for her necessary care and well being.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review. I will share your kind words with our team.


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Review from V E (Wife of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has only been a resident for about 3 weeks. In that time he has been very well cared for by the staff. Food, although he has a pureed diet, I have had 2 Sunday lunches with him, good well cooked meals. Staff are always kind and friendly with me.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review. I will share your kind words with our team.


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Review from J B (Husband of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear wife passed away in October 2024 after spending two and a half years as a resident in The White House, because she was diagnosed with dementia in 2013. She lost her mobility in 2022 and could no longer remain at home. The White House Care Home was chosen by me after several bad experiences using
respite facilities in other care homes. The treatment and well-being she received The White House was exemplary. Her limited recognition and quality of life remained with her right up to the end. I cannot give enough praise and gratitude to the manager and staff at The White House for providing such kindness, support, and care. My heartfelt thanks.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review. Your wife was loved by all of us and is dearly missed. I shall pass your kind words on to my team.


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Review from J H (Son of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for 2 months. The staff have been caring and have adapted to address his needs. We live a distance away so communication has been important as it is not a quick journey to pop in. The staff have kept us updated and helped to arrange telephone and video calls. My father
feels well cared for and says the care provided is personal to each resident. The food is good and the staff are helpful.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to write such a lovely review. I shall pass your kind words onto my team.


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Review from J M (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been a resident of the home for over four years. I have always found my dad to be clean and well-looked after. The staff are attentive to his needs and always try to involve him in activities, even with the difficulties his dementia can present. Overall I am happy with his care.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to right this lovely review. I shall pass your kind words onto my team.


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Review from Louise E (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time my mother has used The White House. She really likes it. She feels it is very pleasant and staff are helpful and very friendly. She always enjoys going. She's always well looked after and enjoys her stays there.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to write such a lovely review. We love your mum and we're always happy to help with respite should you need it.


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Review from Rachel D (Wife of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been thoroughly looked after and I shall keep him in this very caring environment. Every visit is a pleasure and I am made to feel very welcome. The White House has very good standards and the level of care is amazing. Activities are excellent, cleanliness and food and drink are always
on offer. I rate The White House 100%.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for this lovely review, I shall pass your kind words onto my amazing team.


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Review from Carol T (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House provides excellent care for my mum. The staff are friendly, caring and professional. My mum has been a resident for more than two years and has been well looked after. They have a good choice of meals. The activities coordinator provides a variety of activities.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write this lovely review. It's a pleasure to look after your mum and we thank you so much for all your support. My team and I are trying our best to provide excellent care for our residents and the involvement and support of their family and friends is much appreciated.


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Review from Debra A (Daughter of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is receiving excellent care from all the staff at The White House. The manager and her team are all so friendly and welcoming to our family when we visit. Mum is very happy here and settled in very quickly. There are many organised activities arranged by their activities co-ordinator, who
always has a smile and kind word for everyone. Mum says the food is very tasty and always there's a choice. All the staff are always so kind.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review. I shall pass your kind words on to my team.


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Review from M S (Son of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House provides excellent care for my elderly mother. The staff are, without exception, friendly, caring and professional. My mother has transitioned from living in our family home to life in The White House easily and much of this is due to the kindness and care she has received. She is complimentary
about the food and her room is always clean and organised. She only has good things to say about living at The White House.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to give us such a lovely review. I shall pass your kind work on to my team.


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Review from H K (Granddaughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is in the later stages of Alzheimer's disease, she is being very well cared for here and her needs are being met. Being a healthcare professional myself, I can recognise when staff are happy in their workplace and are proud of the care they are providing. The communication between staff and
families has been excellent.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review. My team and I are trying our best to look after our lovely residents.


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Review from S R (Daughter of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at The White House since January. She struggled to settle for a while, but with all the staff's support and excellent care, my mum is now quite settled.
Mum's physical well-being has improved, and she is eating much better. The food/meals are excellent.
Mum enjoys the
lovely organised activities, and although naturally reserved, she is encouraged to join in with no pressure.
Mum has a sense of humour, and many of her conversations with staff involve laughter.
Mum has Alzheimer’s and believes she does a lot for herself but actually needs the help. Staff understand this and have a lovely way of encouraging Mum without making her feel inadequate.
Staff have a very good understanding of Mum's needs, and my brother and I are very pleased with her excellent care. We feel she is safe and very well looked after
Staff are always ready to listen to us and discuss our mum's care.
A lovely, friendly, happy home.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for the wonderful review; we are honoured to look after your mum. I shall pass your kind words on to my amazing team.


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Review from H D (Daughter of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House provides an outstanding standard of care in all areas. My mother had to be admitted at very short notice, she was made to feel comfortable from the very moment she arrived. The whole staff team has responded really well to her changing needs and communication with me has been very good.
Knowing that our mother is being so well looked after is very important to me: she enjoys the social side of care home life, she speaks highly of the carers and the domestic staff, and she praises the quality of the food. Since arriving she has taken part in various activities including music afternoons and the Halloween Party.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for your lovely review. My team and I do try our best to look after our residents. I shall pass your kind words onto my team.


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Review from D M (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely caring and kind. My mum recently had a spell in hospital and the care she had on her return was fantastic. I can not praise the staff enough. I would recommend The White House to anyone. The food is good and the kitchen ensures people get things they enjoy.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for your lovely review, we're so happy to have your mum back. I will pass your kind words onto our amazing team.


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Review from Vivien K (Daughter of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's care at The White House has given us great peace of mind. The staff are gentle and caring towards her and I can see by her big smiles when she sees them that she likes and trusts them. The chef is brilliant, producing tasty food to try to tempt her appetite. The home is kept spotlessly clean.
Every member of staff, when passing Mum's room, will either call out to her or stop to have just a little chat. With Mum having advanced dementia and having lost all physical ability, and being bedbound, these little moments make all the difference to the day.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review, I shall pass your kind words onto my team.


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Review from K O (Daughter of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care while staying at The White House. She loves joining in with the activities, especially singing and dancing. This has improved her mental health.
She was very frail and wasn't eating properly as she is very fussy with food but now she is putting on weight and enjoys
eating thanks to the chefs and staff. All staff at the care home are kind and friendly.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for the lovely review. I will pass your kind words on to my team.


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Review from Pamela C (Daughter of Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for more than three years. During this time he has been very well looked after. The staff are kind, caring, considerate and friendly.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to give us such a lovely review. I will share this with my team.


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Review from Mary E (Niece of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt arrived at The White House with very little interest in activities, socialising or even sitting in a chair as she had been bedridden for several months. This month, she has been totally engaged with visiting entertainers, joining in, clapping and being very happy. She enjoys her food, her room
is beautifully kept and the staff are very kind and helpful.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for giving us such a lovely review. I shall pass your kind words onto my team.


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Review from Julie B (Daughter of Resident) published on 30 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how kind this place was as my mum was coming to end-of-life care. All of the staff were so kind and understanding and very, very kind. I have managed for so long on my own, The White House made me feel so welcomed, I could not have wanted any more kindness and support. I would highly
recommend. All my love, I will never forget your support.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to write such a lovely review. We loved your mum and we're so sorry for your loss. I shall pass your kind comments on to my team.


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Review from A F (Daughter of Resident) published on 25 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff at The White House are all very professional. It would be nice at times to have a few more staff as sometimes it is clear the staff are stretched. The management team are always striving to improve the running of the home. However, saying this, the home is extremely well run
and residents are treated with respect and dignity. Finally, the catering is fantastic and my father enjoys the food very much.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review, we always try our best to meet all residents' needs. I shall pass your kind words onto my team.


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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for The White House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.757 for The White House is calculated as follows: ( (184 Excellents x 5) + (52 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 239 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The White House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (4)

Elena

Elena Dolniceanu

Job Title: Home Manager

“The staff at The White House are brilliant – they are like family and enjoy spending time with residents and meeting their emotional needs.
“We work well together as one large team with lots of support provided by the management. Our staff really do love their jobs, love the home and love the residents!”


Mark

Mark Weston

Job Title: Maintenance Manager

"From my many years of experience in the building industry, one of the biggest but most rewarding challenges was adapting to the nature of the care industry. I take pride in being professional and maintaining the home to an excellent standard. My favourite part of my day is towards the end of my shift as I enjoy knowing I've achieved something that benefits others."


Clair

Clair Sutton

Job Title: Activities Co-ordinator

"Happy family, with incredible staff and amazing individuals who live here. Our parties are some of the bests in the area in my opinion. The biggest highlight of my career so far has been being able to be there for families when they need to support the most, and seeing residents smiling and happy."


Helena

Helena Challis

Job Title: Head Chef

"There isn’t a part I don’t like apart from peeling potatoes! I enjoy tackling new recipes, seeing residents enjoy their meals and spending time making sure food looks and tastes good. I like working at The White House as it’s small, which makes us closer as a team and we know the residents very well. I’m looking forward to more events, meeting new people and getting to know families as this helps us to expand with ideas to change our menu going forward."


Frequently Asked Questions about The White House

What types of Care is The White House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The White House provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The White House have?

There are 31 Single Rooms.

What are the Facilities & Services at The White House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The White House to the centre of Beccles?

0.2 mile(s) as the crow flies, distance by road may be significantly further.