Woodfield Court

21 Temple Road, Stowmarket IP14 1AT
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9.2 15 Reviews
  • Woodfield Court, Stowmarket
Woodfield Court is a care home located in a carefully renovated turn of the century house, just a short walk from the town centre, where residents can visit the library, theatre, cinema and churches.

Residents’ rooms are single with en-suite facilities and television and telephone points. The first floor can be reached by a user-friendly lift, while specialised baths feature integral lifts to support residents.

Chefs at the home prepare traditional, balanced meals for residents and take dietary requirements and personal preferences into consideration.

Woodfield Court has a range of facilities, including a visiting hairdresser, physiotherapist and chiropodist, while religious services are regularly held in the home.

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Care Provided by Woodfield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jodie Ward (Manager)
  • Admission Criteria
    • Registered O P
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995
    • Number of floors: 2

Funding & Fees Guide for Woodfield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,500
    • Self-Funded Residential Dementia Care £1,450 – £1,500

  • Permanent Resident £1450
    Respite Residents £1500
  • (these prices are only a guideline, please contact Woodfield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Woodfield Court Reviews (15)

9.2

Woodfield Court has a Review Score of 9.2 (9.179) out of 10, based on 5 reviews in the last 2 years. Over all time Woodfield Court has 15 reviews.

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Review from Jane S (Sister of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident in this care home for over a year. She is treated with kindness, understanding, empathy, respect, professionalism and all-round complete good care. She is kept safe and is well cared for. Her decisions are considered in all aspects and she has a great relationship with
the team of carers, domestics, kitchen team, activities coordinator and management. This relationship is so important for her but also for us to witness and eases any concerns we may have for her wellbeing. We are local to the home and some staff know our family which for us is a great comfort. Thank you.

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Review from T C (Son-in-law of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and caring. Any concerns we may have are dealt with properly. Mum is happy which shows she is content with her surroundings. At 99 next Jan mobility is a problem and must be helped which is not the most dignified for Mum. However, she accounts for this and the staff do their
very best to make her "trip" as soon as it can get. A really nice care home for Mum for the last 2 1/2 months.

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Review from Martyn W (Son of Resident) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We realised that Mum was no longer able to live alone in her flat in Stowmarket, where she has lived for many years and has many friends, her eyesight was failing, she was frail and had had a couple of falls around her flat. Having talked through her needs with Mum, we decided (with her full agreement)
that she would be better off living somewhere where she could have security, care and comfort, she did express a wish to continue living in Stowmarket (I do not live in Suffolk) so she could continue contact with her friends. We identified three possible care homes in the town and visited Woodfield Court with Mum to view the facilities and to discuss the moving in process. Woodfield was the one that people had spoken of being the best out of those we viewed. Made welcome on the initial visit, everything was explained to us. Mum's moving in day was hard but staff made her feel welcome and soon put her at ease. Always cheerful, she gets on well with staff, I am happy Mum chose Woodfield Court.

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Review from Julia S (Partner of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodfield Court has a warm and friendly atmosphere engendered by the caring, hardworking and welcoming staff and management team. There are celebrations, events and activities (personal and national) for all tastes and abilities. Meals are of a high standard with a good choice. Residents are encouraged
to make choices and decisions to give a feeling of ownership and belonging and care in a safe environment. A lovely home, I couldn't ask for more.

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Review from Allan G (Son of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a series of falls at her home and a short stay at hospital, we moved my mother into Woodfield Court with the idea that it would be a temporary arrangement, to beef her up before she returned home. The manager there couldn’t have been more helpful and made the task easy.
So mum moved in, and
we were immediately aware of what a thoughtful and caring bunch of people they are. Woodfield Court gave us a special treat in allowing us to have Christmas lunch with mum; it was quite touching... so touching, that mum tearfully told us she loves it here, and she didn’t want to go home. So she stayed; Now 6 months on and she still loves it there.
It’s the staff that make Woodfield Court special; Always smiling, and nothing seems too much trouble. My mother loves the vast array of daily activities and is often tired but never bored. I’ve never had anything to do with care homes until now so feel unable to compare, but couldn’t wish for a better one.

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Review from Jenny B (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have looked after my mother superbly. She was happy there. The staff are caring and supportive. The mixing of those with dementia with those who are just frail is beneficial to both groups. I cannot thank them enough.

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Review from Mark C (Son of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not thank all of the staff and careers for the support and understanding they have provided for my father over the last twelve months in what have been very challenging and difficult circumstances. Their understanding is second to none, they work well as a team whilst providing individual care to
their residents. I am a frequent visitor to the home and have never seen anything other than staff at all levels providing a first-rate and compassionate service.

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Review from Sue E (Daughter of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went for afternoon tea with my dad yesterday. The staff were very friendly and helpful. The food was excellent. They had decorated the tea room up lovely for Christmas. I even got a Christmas card and present from my dad which was a lovely touch.

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Review from P F (Son of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been a resident for just over two years, and he seems to enjoy what the home has to offer. Staff always seem friendly, helpful and attentive. Would be nice if they wore a uniform. This did happen during early 2021 but recently has stopped. I, as a visitor, take care, I think they should also.

Reply from Simon Gibbs, Manager at Woodfield Court

Thank you for your feedback. Staff have worn uniforms or changed clothes when they arrive and leave the home during the pandemic, but in normal times, we do not. The reason for this is that we feel a uniform becomes a barrier between the resident and the staff member, we are trying to create a family feel within the home and feel a uniform can get in the way of this.


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Review from Joan P (Daughter of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff were friendly. Mum was treated with dignity, when they felt she needed medical assistance her wishes were granted and they supported her throughout. It is an old Victorian house so the rooms are small, the only downside means the toilet and washing facilities made the room even smaller.
Every member of staff knew her name and were always polite when we visited (which unfortunately was limited due to Covid but then no one (staff or residents) contracted it.)

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Review from Richard C (Son of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Coped very well in the extreme covid situation.

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Review from Alison S (Daughter of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 2 years and I’ve nothing but praise for the staff. They work tirelessly when I’m sure they’re short-staffed and they have been absolutely fantastic throughout the pandemic. There isn’t a huge turnaround of staff which is nice because there’s a continuity of care which
also shows because of an obvious connection between staff and residents. My mum recently had a short spell in hospital and I can honestly say I couldn’t wait for her to get back to Woodfield Court to people she knew and who were genuinely concerned for her.

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Review from Eunice C (Daughter of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Woodfield Court since June 2018. She settled in very quickly and is happy and well cared for and above all, safe.
The staff are all kind and considerate, no matter how busy they are and Mum has never complained about her care.
Mum fell and broke her hip in March and
was sent back to Woodfield Court within a week and the care she has received since has been excellent and she is making very good progress.
She is 93 years old.

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Review from Rowena L (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is very well cared for and I have no worries about his safety. Many of the staff have been at the home for a number of years. Relatives can visit at any time and are always made welcome.

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Review from Colin L (Son-in-law of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is good with continuity of staff, any special needs are catered for within the resident parameters. As relatives, we are given a warm welcome when visiting and kept aware of any change in the condition of our relative. All staff give a good service under I am sure some trying conditions.

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Current Review Score: 9.2 (9.179)

Overview of Review Score

The Review Score of 9.2 (9.179) out of 10 for Woodfield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Woodfield Court is calculated as follows: ( (49 Excellents x 5) + (11 Goods x 4) ) ÷ 60 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.362 Points relating to the number of positive Reviews for Woodfield Court is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 5 Positive Reviews ÷ 5.8 = 0.862

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Woodfield Court

What types of Care is Woodfield Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodfield Court provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Woodfield Court have?

There are 29 Single Rooms.

What are the Facilities & Services at Woodfield Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Woodfield Court to the centre of Stowmarket?

0.3 mile(s) as the crow flies, distance by road may be significantly further.