Beechcroft Residential Home

75 North Road, Midsomer Norton, Radstock BA3 2QE
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Top 20 carehome certificate
9.9 39 Reviews
  • Beechcroft Residential Home, Radstock
Beechcroft Residential Home is a boutique care home founded on the principle that every resident deserves the same level of care, kindness, and respect that one would provide for their own family members. The dedicated staff take pride in fostering an environment that feels like an extended family, where residents are not just cared for but truly valued.

At Beechcroft, most residents maintain a degree of independence but benefit from the warmth and reassurance of 24-hour support. The home’s small size allows for a close-knit, friendly atmosphere where residents form meaningful relationships with both carers and each other. It’s a place where everyone is treated with dignity and respect, and a sense of community thrives.

Residents are encouraged to participate in daily activities, enjoy nutritious meals, rest comfortably, and maintain connections with their loved ones. The home’s focus is on rekindling a zest for life, ensuring that each resident’s individual needs and preferences are always met with personal attention.

Beechwood has strong connections with the local community, welcoming regular visits from the nearby nursery and monthly visits from the vicar.

Beechcroft offers both long-term residential care and flexible day-care options. Day-care guests are welcome to join for the day and return home in the evening, while shorter visits for a few hours are available for those who wish to enjoy the home’s warm and welcoming atmosphere, whether for a cup of tea, a relaxing bath, or participation in daily activities.

The home is proud to be a winner of the Top 20 Care Homes in South West England Award 2025.

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Care Provided by Beechcroft Residential Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 18 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jessica Bailey (Senior Deputy Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Beechcroft Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,130
    • RESPITE Self-Funded Residential Care £1,100 – £1,129
  • (these prices are only a guideline, please contact Beechcroft Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Beechcroft Residential Home Reviews (39)

Total of 39, showing 21-39
9.9

Beechcroft Residential Home has a Review Score of 9.9 (9.939) out of 10, based on 14 reviews in the last 2 years. Over all time Beechcroft Residential Home has 39 reviews.

Overall Experience

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Review from Annette (Niece of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the Beechcroft staff for their excellent care of my Aunt who recently passed away after 4 years of care in the home.
Throughout her stay, my aunt was treated with compassion and respect. After developing dementia the staff did everything they could to keep my aunt happy and contented.
During the lockdown, it was very difficult to communicate with my aunt but the staff kept me up to date with her condition. We were able to have some outdoor visits last summer which were much appreciated. During the last week of her life, I was able to visit at any time and sit with my aunt.

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Review from Tom A (Brother of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is new to the home and being in this kind of setting but is happy with her choice of home. She was lonely at home but now has the wonderful staff looking after her and she has made some new friends too. I and our family are so grateful to them all for doing such a great job.

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Review from Rose D (Daughter of Resident) published on 21 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team at this home is of a very high standard for everyone within their care, it's a real 'home from home' experience and you can tell the staff really do care for their residents above and beyond the basics of care needs. My Mother who has lived here for over a year now is very content living
in this small family type setting.

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Review from Nic W (Goddaughter of Resident) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Godmother has been a resident in Beech Croft a number of years and she is very happy there. The staff are all extremely professional and very kind to her. They are patient and caring and she loves them all. The manager is approachable and always finds time for a chat or to sort out any worries. Lots
of activities are arranged for the residents who want to take part and my Godmother always enjoys them. The food is excellent and they have a choice for meals so there is always something she likes. They have a great sun room which they can all sit in with a really nice garden.

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Review from Steve G (Son of Resident) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for at Beechcroft for over 2 years now and really feels at home there, and loves her room as her own 'place'. The quality and care that goes into each meal is exceptional and varied. Medical issues are dealt with professionally and the network of support from the local GP and
nurses is always used as soon as required. So my thanks go to all staff as I can't imagine what we’d do without you.

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Review from Joan K (Resident) published on 14 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m very happy here at Beechcroft. I appreciate everything here, the care the food and the cleanliness are all excellent. The house is well maintained, and the garden is lovely. We are like a family here, and the activities are good.

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Review from Martyn S (Son of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful. Well managed home. Residents are well looked after and food is good. The home is always clean and tidy when we have visited.
Rooms and ensuites are not the biggest but are more than adequate. We are quite happy with the care provided to our 97-year-old mother.

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Review from Ada H (Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Beechcroft as a daycare lady and decided to move in 3-years ago. I am very happy here. I have made so many friends, I enjoy the activities and making cards to send to my family.
The staff are extremely caring, and understand when I get anxious and need to stay in my room; they check on me.
The food is good and a variable choice. I know I can see the manager at any time, her door is always open for any of us.

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Review from Peggy C (Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with this service; the staff are very kind and caring. The home is always clean and looked after; the garden is lovely to sit out in. The food is very nice, and we have activities every day.

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Review from John (Son of Resident) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care is very good. The staff are concerned about the residents' welfare and are friendly to their visiting family and friends. The home itself is clean and well looked after. The food and activities are of a good standard.

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Review from Jo S (Relative of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Aunty has been a resident at Beechcroft for several years. She's very happy there, has a comfortable room which is kept very clean as is the rest of the Home. The staff are exceptional, kind, caring and friendly. Many have been there many years, so the continuity of care is excellent. We are very
impressed how the manager and staff have managed the current virus. They entered lockdown early, though did inform the relatives, and have encouraged communication between residents and families. They have provided extra activities and events to keep the residents content. It’s been a great reassurance to us that Aunty has been kept safe and happy. We would highly recommend Beechcroft.

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Review from Dan C (Grandson of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother is a long term resident at Beechcroft and I am delighted with the service she receives which is a comfort to me as I live almost 200 miles away! My brother visits her often as he is much closer by! A recent visit showed me just how happy she is at Beechcroft! She tells me she’s very
happy and the staff on site 24 hours a day are always there for her whatever she needs! Grandma was 97 in February and as I say it’s a huge comfort to me that she is so well looked after!

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Review from J P (Friend of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has settled into Beechcroft very well. Comfortable clean accommodation. Staff very friendly, very helpful and always welcoming. My friend went away for a few days but was very pleased to get back home.

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Review from Susan D (Daughter of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having attended a daycare at Beechcroft four days a week for several months my mum has become a full-time resident. I'm so pleased we found this lovely home so close by and from day one I have been impressed by the homely friendly atmosphere. I am very happy with the standard of care my mum receives.
I am always made welcome and can highly recommend Beechcroft Residential Home.

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Review from W T (Sister of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are always cold drinks in the lounge but as my sister is diabetic she prefers water, however the water jug is kept in her room and is glass. We think this would be better kept by her when she is away from her room.

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Review from Ednak K (Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am glad that I came here when I could not look after myself.

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Review from C B (Daughter-in-law of Resident) published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always warm, clean and welcoming. The staff are helpful, kind and will take note and action any concerns you raise.
My mother-in-law is very happy there.

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Review from Mark C (Grandson of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother has been a resident at Beechcroft Residential Home for the last few years and is very happy with the service she receives. I always enjoy coming down to visit my Grandmother and I am always welcomed with open arms by all of the staff and offered a coffee to enjoy while having a catch-up.
The facilities are very clean and well managed. There is plenty of entertainment for all of the residents every day and the food is good. My Grandmother, who has just turned 96 always speaks very highly of the team who look after her and we both very much appreciate all of their hard work. I always feel that when I leave the home that my Grandmother is happy and being looked after which is a huge comfort considering her age. Well done Beechcroft and keep up the great work you all do!

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Review from Elaine K (Daughter of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Beechcroft for 2 years and she is very happy there. The staff are all extremely professional and very kind to her. They are patient and caring and she loves them all. The manager and assistant manager are approachable and always find time for a chat or to sort out any
worries.
Lots of activities are arranged for the residents who want to take part and my mum always enjoys them. The food is good and they have a choice for most meals. There is always a happy atmosphere and lots of love around. I feel that I can relax knowing that mum is safe and well cared for and that is a huge weight off my mind.

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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Beechcroft Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for Beechcroft Residential Home is calculated as follows: ( (155 Excellents x 5) + (10 Goods x 4) ) ÷ 165 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechcroft Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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