Ivybank House

Ivybank Park, Entry Hill, Bath BA2 5NF
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9.9 77 Reviews
  • Ivybank House, Bath
Ivybank House in Bath gives people the care they want in a supportive home.

Residents are encouraged to personalise their rooms and to bring personal possessions and furniture with them.

Trained staff care for residents and support them to enjoy a variety of social activities from bingo and arts through to trips out to a garden centre.

The care home's chef makes delicious, freshly cooked food to suit residents' preferences. The menu is varied, changes regularly and offers a healthy, balanced diet.

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Care Provided by Ivybank House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Andrew Pow (Home Manager)
  • Admission Criteria
    • Ages 25+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Ivybank House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experienced clinical leads. We can then give an accurate average weekly fee.

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ivybank House Reviews (77)

Total of 77, showing 61-77
9.9

Ivybank House has a Review Score of 9.9 (9.863) out of 10, based on 20 reviews in the last 2 years. Over all time Ivybank House has 77 reviews.

Overall Experience

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Date Published

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Review from Roy F (Son of Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been here for several years now and has only received excellent care.
He is very happy.
He hasn't been the easiest person to care for but the staff have dealt with him with nothing less than pure professionalism.
Thank you.

Reply from Alison Geddes, Marketing at Ivybank House

Thank you for your positive review, it's great to hear how pleased you are with your Father's care here at Ivybank House. Our team are an asset to our home, they will be delighted to hear your comments.


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Review from N S (Sister-in-law of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following my sister-in-law's stroke. The staff at Ivybank House did all they could to bring her home. A larger room to accommodate her hoist and socialise in familiar surroundings. She is very happy here.

Reply from Alison Geddes, Marketing at Ivybank House

Thank you for your positive comments about our home, it is great to hear how happy your sister-in-law is here at Ivybank House. The team will be very pleased to hear your feedback.


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Review from David B (Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is outstanding.

Reply from Alison Geddes, Marketing at Ivybank House

Many thanks for your positive feedback on our home, "outstanding" is a wonderful description to hear. The team will be delighted, thanks again.


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Review from Lisa L (Daughter of Resident) published on 14 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Ivybank in December 2017 and was there for a year. During this time whilst her health failed her, she could not have been in a better place. The carers are a homes most important asset. Attitude and manner are what matter most in relationships where your dignity and independence are compromised.
Ivybank have a wonderful army of staff. They have joked and laughed and cried with mum, and done so with respect and empathy. She definitely felt part of a whole new community in her last year. It was a move she was dreading but which was necessary and was made so much easier by the caring nature of all the staff. Any problems that arose were dealt with in a very professional manner and we her family felt able to address them with staff. It has a ‘home like’ feel, miles away from a clinical starchy nursing home. I would recommend it in a heartbeat.

Reply from Alison Geddes, Marketing Administrator at Ivybank House

Thank you for your wonderful review of our home, your comments are touching to read. Our team at Ivybank House pride themselves on the high standard of care that we provide, so they will be delighted to hear your praise. Thank you again, best wishes to you and your family.


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Review from Kenice F (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mother came here very unwell following the closing down of her previous home. The care given in her last week was just amazing and end of life at its very best. (I am a retired SRN former night sister). Thank you so very much from a loving family of a very special mum.

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Review from Kevin G (Son of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Ivybank House were extremely good and provided excellent care for my mum who spent her last few months at the home.
The home is easy to access with good parking so it was easy to pop in to visit.
Overall I would highly recommend Ivybank House.

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Review from M M (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found all the staff very friendly and efficient. Mum always says they are all kind and look after her well. If I ever have a problem they have always dealt with it.

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Review from Alison D (Daughter of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good, caring home. Most staff were diligent and helpful. A good atmosphere of fun. Usually dealt with any issues quite quickly. Mum was happy here (she passed away in July 2018).

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Review from Rosemarie J (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed her time at Ivybank. The staff were caring, thorough and encouraging at all times. We, as a family, were so pleased with the care given to Mother.

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Review from Sharon B (Niece of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our aunt and uncle came to Ivybank House four years ago and our uncle passed away a year ago. By his own admission, he had enjoyed three very happy years at Ivybank House!


Our aunt was then brilliantly supported and cared for by the staff here until she passed away a couple of weeks ago.


The home

is a wonderful place - as soon as you walk in you feel as though arms surround you in care.


We have friends who know other homes - but to us - Ivybank House is the gold class and staff here are real gems. Thank you so much to all of you.


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Review from Sandra M (Niece of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunty and uncle came here to Ivybank House 4 years ago. Both very unsure but they both were made welcome and soon settled in. all staff were very helpful when our uncle died. Made my auntie happier when she had to move to a different room. Staff were there for support and were very caring. Staff
were always friendly.

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Review from Timothy M (Respite Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the reception I received. Everyone looks very happy while they work. Would very much use your services again if needed.

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Review from Nicola R (Daughter of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ivybank House did my Dad the world of good. He was only in for 6 weeks and they made him 100% better. Everything about the home was fantastic.


The staff were all amazing and nothing was ever too much trouble.


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Review from Vicki O (Daughter of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. All carers diligent, kind and respectful. We cannot sing their praises highly enough. Thank you.

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Review from Margaret K (Respite Resident) assisted by family/friend published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent respite care received. Wonderful care home. All carers are amazing!

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Review from G V (Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Atmosphere very relaxed, staff are very friendly.
Laundry: More care needs to be taken to keep individuals items of clothing together.

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Review from S M (Daughter of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and approachable staff. The manager and assistant manager were always happy to help with anything. Caring staff could not have done more to help my mum both when she first arrived and later when she became poorly. A lovely home with very good food. Would highly recommend to anyone.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Ivybank House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Ivybank House is calculated as follows: ( (207 Excellents x 5) + (33 Goods x 4) ) ÷ 240 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ivybank House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (1)

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Meet the Team (1)

Andrew

Andrew Pow

Job Title: Home Manager

Joined: 2024

Ivybank House Care Home is a friendly and welcoming elderly care home, and our team are all passionate about delivering the best care to our residents.


From the dedicated carers through to the kitchen, laundry, and gardening teams, we are all working to make the daily experiences of our residents as full and rewarding as possible.