Oriel Lodge

Oriel Gardens, Swainswick, Bath BA1 7AS
Submit a Review
8.1 17 Reviews
  • Oriel Lodge, Bath
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to Meryton Place Care Home
Meryton Place Care Home
9.9
Show Oriel Lodge on the Map

Care Provided by Oriel Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oriel Lodge Ltd
  • Person in charge
  • Danielle Demaj (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Funding & Fees Guide for Oriel Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300

  • All activities run within the home, including visits to museums, parks, cafes etc.
  • (these prices are only a guideline, please contact Oriel Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park available for use by visitors.


Are you the Owner/Manager of Oriel Lodge? View your Advertising Options

Oriel Lodge Reviews (17)

8.1

Oriel Lodge has a Review Score of 8.1 (8.144) out of 10, based on 1 reviews in the last 2 years. Over all time Oriel Lodge has 17 reviews.

Overall Experience

  • 10
  • 7
  • 0
  • 0
  • 0

Date Published

17
0
1
1
16

Review from Rob W (Son of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care and empathy for my Dad.
He has a number of calls and always has great communication and follow-up.
Can't thank them enough. It's great to know that your family is so cared for by a wonderful team.

Reply from Danielle, Manager at Oriel Lodge

Thank you for your review. We make a concerted effort to treat everyone with due respect and care. It is our belief that we are helping support them in their new home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shelley H (Daughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Oriel Lodge for 5 years now. She settled in well and feel secure there. The staff are wonderful and caring and treat all the residents with compassion. We attended ther summer family barbeque last weekend. to was well attended by families and staff and was a lovely happy day. We
are very grateful that our mother is so well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth B (Daughter-in-law of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law, with advanced Alzheimers, needed care in January 2022. There were no places at our preferred home Oriel Lodge close to his family home. In May a place became available and with the help of the manager and a carer he was accepted. This carer went out of her way in her own time to collect
from a previous home with his care needs/lifestyle requirements. He is extremely happy in his new home. Communication with the family is excellent. Oriel Lodge is immaculately clean, excellent care, excellent food and organised social occasions. Nothing is too much bother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Daughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been so well looked after since moving to Oriel Lodge. Her quality of life has greatly improved as there is lots of social contact in this caring environment. She is happy and so are we!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane T (Sister of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First my Sister seems happy and well cared for. We went to the homes barbecue on Saturday 6-8-22 and we were well looked after and all the clients seemed to enjoy the day and had smiles on their faces plus some of the staff gave up some of their own time to help out. Well done all the staff

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Daughter of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very settled and content at Oriel Lodge. The staff are brilliant - very caring and supportive and friendly. Mum is always well cared for and treated with dignity and respect. She also seems to enjoy the food and seems to be doing well and with the food. She had a nice room which always seems
clean and tidy. Mum is quite introverted, as was quite withdrawn before coming to Oriel Lodge, but seems to enjoy the community and experience here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark T (Son of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have always been welcoming and show dedicated support to my mum and all the other residents. The atmosphere is always friendly when I visit, and my mum appears to have settled in well now after an initial period of wanting to go home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled so well and is happy and content. The staff have always been kind, caring and supportive of both Mum and the family as a whole. We have complete peace of mind that Mum is safe and being well looked after. The staff are wonderful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D L (Daughter-in-law of Resident) published on 21 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relation moved into Oriel Lodge two months ago. The move has not been easy for her but the staff and management have gone out of their way to help her feel settled and happy.
They have gone above and beyond our expectations and we are very grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary R (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff most helpful and seem very caring. Nice to know Mum being cared for and her needs, medical care good, and frequently checked.
Occupational therapy would be appreciated as very little activity takes place. Need more active movement while seated, and limbs moving and circulation.
Communication
with staff and contemporaries would be good, although staff very busy. Overall very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V P (Cousin of Resident) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly, caring and treat the residents with dignity. I was not able to look around the home in person but it looked very nice on Zoom.

Reply from Oriel Lodge, Manager at Oriel Lodge

Many thanks for your kind feedback. We look forward to having you come visit properly once this pandemic is behind us.
Sincerely,
Oriel Lodge


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine E (Friend of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my friend arrived in May, the staff have done everything to make her feel settled, and they show nothing but care and respect. Trying to make sure that her life is as happy as possible.

Reply from Oriel Lodge, Manager at Oriel Lodge

Dear Catherine, Thanks your for your kind words. We want all our residents to feel happy and settled in their new home. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary (Wife of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff were extremely compassionate and caring. Nothing was too much trouble for them attending to my husband in his final hours.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Orel Lodge is very clean and all the staff are very friendly. My Dad likes it here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D C (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Oriel Lodge is a friendly, caring, welcoming care home. Staff are professional but warm and respectful of residents. Dad is happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ali F (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Oriel Lodge on emergency respite last August and was not really up to returning home so I arranged a permanent placement in Oriel Lodge. I have found the staff generally and individually extremely kind, positive, helpful and committed doing a brilliant job of looking, after all, aspects
of my mums physical and mental wellbeing. Mum always says how happy she is there and loves the food and is more social than she has been for years and enjoys the activities too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William C (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff to be helpful and supportive. The accommodation where she sleeps would definitely benefit from a makeover the day area is good. I appreciate the staff encouraging my mother to get involved in activities and allowing myself to have some involvement. I really admire the staff and
their patience and dedication.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.1 (8.144)

Overview of Review Score

The Review Score of 8.1 (8.144) out of 10 for Oriel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Oriel Lodge is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.227 Points relating to the number of positive Reviews for Oriel Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 1 Positive Reviews ÷ 4.4 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Oriel Lodge

What types of Care is Oriel Lodge registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oriel Lodge provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Oriel Lodge have?

There are 22 Single Rooms.

What are the Facilities & Services at Oriel Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oriel Lodge to the centre of Bath?

1.8 mile(s) as the crow flies, distance by road may be significantly further.