Hengrove Lodge

29 Petherton Road, Hengrove, Bristol BS14 9BX
Submit a Review
8.3 1 Review
  • Hengrove Lodge, Bristol
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to Meryton Place Care Home
Meryton Place Care Home
9.9
Member Logo
Care Homes belonging to Badminton Place
Badminton Place
9.2
Member Logo
Care Homes belonging to The Hollies Care Centre
The Hollies Care Centre
9.8
Member Logo
Care Homes belonging to Malden House
Malden House
9.8
Show Hengrove Lodge on the Map

Care Provided by Hengrove Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karin Brownlie (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Hengrove Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • Starting from £1,200 per week based on care needs and room availability.
  • (these prices are only a guideline, please contact Hengrove Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Hengrove Lodge welcomes all visitors, tea and coffee is provided and seating in the garden on nice days.


    Visitors are asked to sign in and out and encouraged to rate the visit.


  • Parking

  • Parking is available on site or on the road just outside the home.


Are you the Owner/Manager of Hengrove Lodge? View your Advertising Options

Hengrove Lodge Reviews (1)

8.3

Hengrove Lodge has a Review Score of 8.3 (8.333) out of 10, based on 1 reviews in the last 2 years. Over all time Hengrove Lodge has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0

Review from Matthew A (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family cannot thank the team at Hengrove Lodge enough for the incredible care they provide for Mum. From the moment she arrived, the staff have been so friendly, warm, and attentive. They genuinely go above and beyond to ensure she's comfortable, happy, and well cared for.
Knowing Mum is in such
safe hands, it's been such a weight off our minds. The staff treat her with so much kindness and respect, and it's clear they truly care about each resident. The activities they organise are fantastic, keeping Mum engaged and giving her so much to look forward to each day.
A real highlight for us was the Christmas party, where families were invited to join the celebrations. It was such a special event and a wonderful way to bring everyone together, it really showed the thought and effort the team puts into creating a family-like atmosphere.
We are so grateful to Hengrove Lodge for the amazing work they do, it's brought so much comfort to our family. Thank you all for everything!

Reply from KARIN BROWNLIE, Registered Manager at Hengrove Lodge

Thank you so much for your kind and heartfelt review. We are truly honoured to be able to care for your mum and to provide her with the support and attention she deserves. It's wonderful to hear that the care, activities, and special events like the Christmas party have brought so much joy and comfort to both your mum and your family. The team at Hengrove Lodge is deeply committed to ensuring every resident feels valued and cared for, and it means the world to us to know that your mum is happy and well-cared for here. Your gratitude and recognition of our efforts are greatly appreciated, and its a pleasure to have your mum as part of our community. Thank you again for your trust and support we're so grateful to be part of your mum's journey.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Hengrove Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Hengrove Lodge is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.333 Points relating to the number of positive Reviews for Hengrove Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3. 1 Positive Reviews ÷ 3 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Hengrove Lodge

What types of Care is Hengrove Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hengrove Lodge provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hengrove Lodge have?

There are 15 Single Rooms.

What are the Facilities & Services at Hengrove Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hengrove Lodge to the centre of Bristol?

2.4 mile(s) as the crow flies, distance by road may be significantly further.