Stokeleigh

19 Stoke Hill, Stoke Bishop, Bristol BS9 1JN
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9.7 69 Reviews
  • Stokeleigh, Bristol
Stokeleigh is an attractive, late Victorian home that sits within its own secluded grounds, having been conscientiously extended to provide additional living space and a stylish conservatory. Elegant, yet warm and welcoming, the spacious accommodation at Stokeleigh has been thoughtfully redesigned, incorporating many original features to provide a safe, appealing and comfortable home for residents.

Stokeleigh benefits from strong management and committed team members, who ensure residents are not only safe and well cared for, but also happy and content. The trained, compassionate and caring team has created an exceptional residential care home that provides a full programme of activities, entertainment and outings to cater for everyone’s taste.

Stokeleigh comprises 28 en-suite bedrooms which are all newly decorated and fully furnished. All of them have a digital flat-screen TV, telephone point and 24-hour call bell system.

As well as benefitting from a hairdressing salon, access to video calling to stay in touch with friends and family along with an all inclusive laundry service, the home offers residents a very friendly and social setting with a cosy living area, spacious conservatory and a bright and airy dining room to enjoy fully inclusive homemade meals.

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Care Provided by Stokeleigh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sujatha Medikonda (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Stokeleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • Special offer - for limited time only. Receive up to £200 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.
  • (these prices are only a guideline, please contact Stokeleigh to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome to visit 24 hours a day. Overnight visitor accommodation may be available subject to availability


  • Parking

  • Plenty of on-site Parking


Stokeleigh Reviews (69)

Total of 69, showing 41-60
9.7

Stokeleigh has a Review Score of 9.7 (9.670) out of 10, based on 17 reviews in the last 2 years. Over all time Stokeleigh has 69 reviews.

Overall Experience

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Review from Roger J (Husband of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am disabled but I try to visit my wife twice a week and am pleased to see how she is looked after. I have put 'good' for 'value for money' because I have no knowledge of any other care home. Thank you for what you are doing for her.

Reply from Alison Reijman, PR Coordinator at Stokeleigh

Thank you for your lovely review, Roger. We are delighted to hear that you are very happy with the way your wife is being cared for, and we shall pass on your thanks to our team who are looking after her.


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Review from Lisa P (Granddaughter of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stokeleigh provides excellent care all round, always kept busy with different activities, and nice to see all the residents mingling. A great warm friendly caring atmosphere always. Staff are always welcoming. Food is fantastic and it's always nice to enjoy lunch with my nan. Lovely to see a smile on
my nan's face and to know she's cared for with very high standards.

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Review from Rosemary H (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stokeleigh Care Home is a lovely house with beautiful a garden, but what makes it special is the warm, friendly caring atmosphere.
At the heart of Stokeleigh is a strong core of dedicated carers who create a happy family into which new residents are welcomed. A variety of activities, outings and garden
parties are frequently arranged.
My mother was a resident at Stokeleigh for nearly 2 years, during which time she was treated with dignity, kindness and thoughtfulness, cups of tea and meals needed.
As relatives, we were drawn into the happy Stokeleigh family. In her final days, my mother was treated with the utmost gentleness and care and we were given amazing consideration and support.

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Review from Nicola S (Granddaughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stokeleigh provided excellent care throughout my grandmother's stay.
There are always fun activities going on and those who are able, are frequently taken out. There is never a dull moment here - dancing, singing, art and craft, cooking and gardening are all encouraged.
To have a relative at Stokeleigh
is to become part of the Stokeleigh family. They look after everyone so well, on the sad days, we would be cheered up by staff, given food and made cups of tea. Nothing was ever too much trouble - the team was fantastic and it was a great day the day we found Stokeleigh. Dignity, fun and kindness in Stokeleigh.

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Review from Sandra W (Partner of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice and clean. Food is OK. Staff are very caring.

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Review from Victoria E (Granddaughter of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely impressed with the level of care at Stokeleigh. The staff are patient, kind and friendly to both residents and visitors. I felt safe in the knowledge that my beloved nan was being brilliantly looked after in her final days. They dealt with her dementia symptoms and mobility issues effectively
whilst allowing her to maintain her dignity and as much independence as possible.

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Review from Tracy Z (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always professional and polite. The home is always clean and warm. My father is well cared for and safe.

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Review from Paul R (Son of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy at Stokeleigh and feels that he is looked after extremely well. He enjoys the food and the activities, including trips out on the minibus. The lounge areas are very comfortable and welcoming and my father is happy to spend time in a social environment. His own room is a good
size and is always clean and tidy.

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Review from Richard T (Son of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfactory. Good and helpful staff.

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Review from Deb C (Niece of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Stokeleigh in 09/17 my uncle tells us that he feels happier, safer than he has in many years.


The carers are lovely and treat him with care and respect and have managed to bring out a playful/social side that our family have not seen in a long time.


He is extremely happy here

and has no wish to leave.

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Review from Ann K (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Stokeleigh are very kind to my mum and I cannot thank them enough for all they do and all their hard work.


The home has recently had the use of a minibus and it would be very beneficial to the home to have this available permanently or at least for a few months each year.


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Review from Glyn S (Son of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother became a resident at Stokeleigh, I have constantly been amazed by the kindness and caring nature of all the staff.


Stokeleigh has a warm and relaxed atmosphere that feeds into the wellbeing of the residents. I cannot praise the staff enough. Thank you!


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Review from Heather S (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well looked after and has settled as well as can be expected. Mother enjoys being taken out in the mini-bus and spending time in the garden. The chef has tried hard to tempt her to eat with a varied menu - sadly she has a small appetite but is encouraged to eat by the staff.

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Review from P G N (Daughter of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On our visit from Canada, we visited and took mum out daily for trips.
Staff were always pleasant and co-operative and had her ready by requested times.
All this was our first impression but we were only involved for one week and what we saw and heard satisfied is. Mum is still in the process of settling
in and with this standard of care, we hope she will settle.

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Review from Marion (Friend of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think it is a welcoming care home. My friend seems as content as can be there. The staff are thoughtful and patient.

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Review from Angela L (Wife of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, clean, caring staff. Activities very good. My husband is very settled there. Easy for us to get to.

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Review from Jamie M (Daughter of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Stokeleigh for a few years now. The staff are amazing I feel assured that she is looked after very well. Very friendly with lots of fun activities. Big thumbs up.

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Review from Margaret T (Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly and carers are excellent. I have enjoyed every moment and the food is delicious.

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Review from E M (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent, I am very well looked after. I couldn't have any better attention and care, I get everything that is needed and I know if I needed more I would get it.

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Review from Maureen P (Daughter-in-law of Resident) published on 19 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy home - like a family house - staff are all delightful and treat residents with respect and kindness. My father in law has recently deteriorated with dementia but he is still treated like a human being and with respect at all times. New management has improved the home with more activities
and there is now a 'buzz' about the place. As good as it can be, in view of the dementia suffered by my father in law.

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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Stokeleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for Stokeleigh is calculated as follows: ( (138 Excellents x 5) + (58 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 200 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stokeleigh is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Sujatha

Sujatha Medikonda

Job Title: Home Manager

Joined: 2014

A very warm welcome to Stokeleigh Care Home.


My name is Sujatha and I am extremely proud to be the Registered Manager here and to be part of the Hartford Care Family since 18th November 2024.


With over 22 years of experience in elderly care, I strongly believe that all of our residents have the right to be treated with dignity and respect. Together with my fantastic, cohesive team of staff, we ensure everyone receives the best level of care. Our home is set in beautiful surroundings, only a few minutes from Clifton Downs and the iconic Clifton Suspension Bridge.


All visitors to our home are greeted with a warm, friendly and welcoming face and are immediately made to feel at ease. We look forward to meeting you.