Stokeleigh

19 Stoke Hill, Stoke Bishop, Bristol BS9 1JN
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9.7 69 Reviews
  • Stokeleigh, Bristol
Stokeleigh is an attractive, late Victorian home that sits within its own secluded grounds, having been conscientiously extended to provide additional living space and a stylish conservatory. Elegant, yet warm and welcoming, the spacious accommodation at Stokeleigh has been thoughtfully redesigned, incorporating many original features to provide a safe, appealing and comfortable home for residents.

Stokeleigh benefits from strong management and committed team members, who ensure residents are not only safe and well cared for, but also happy and content. The trained, compassionate and caring team has created an exceptional residential care home that provides a full programme of activities, entertainment and outings to cater for everyone’s taste.

Stokeleigh comprises 28 en-suite bedrooms which are all newly decorated and fully furnished. All of them have a digital flat-screen TV, telephone point and 24-hour call bell system.

As well as benefitting from a hairdressing salon, access to video calling to stay in touch with friends and family along with an all inclusive laundry service, the home offers residents a very friendly and social setting with a cosy living area, spacious conservatory and a bright and airy dining room to enjoy fully inclusive homemade meals.

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Care Provided by Stokeleigh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Fiona Benevento (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Stokeleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • Special offer - for limited time only. Receive up to £200 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.
  • (these prices are only a guideline, please contact Stokeleigh to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome to visit 24 hours a day. Overnight visitor accommodation may be available subject to availability


  • Parking

  • Plenty of on-site Parking


Stokeleigh Reviews (69)

Total of 69, showing 61-69
9.7

Stokeleigh has a Review Score of 9.7 (9.661) out of 10, based on 15 reviews in the last 2 years. Over all time Stokeleigh has 69 reviews.

Overall Experience

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Date Published

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Review from Ursula H (Friend of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stokeleigh is like a home. All carers are extremely attentive, kind and caring. Many activities and conversations keep residents physically active and their minds stimulated. I can visit my friend whenever I like and I am always welcomed. Care plans are regularly updated, any worries or concerns are
dealt with promptly and administration (finance etc) is efficient too. I like the newsletters too.

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Review from J S (Son of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is in the home and it is a dementia home. The activities coordinator is fantastic. There are activities every day which includes outside speakers/singers and she ensures the residents are all engaged. The new manager has been a breath of fresh air. The home has been decorated and money is
available to spend on activities for the residents. The manager has also made access to the home easier. The staff are friendly and attentive. My mother seems very happy in the home.

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Review from Susan B (Daughter of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was unwell during December and the care that she received from all the staff was exemplary. She was encouraged to get out of bed to help her chest and there was a constant flow of cups of tea to keep her fluid levels up. She has recovered and is now up and about and joining in the excellent
range of activities provided. My mother has been a resident for many years and can be quite challenging. She is always well cared for and treated with dignity and respect. We consider ourselves very lucky to have found such a caring environment for her.

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Review from Angela L (Husband of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All I can say is I am happy with my husbands treatment at the home and he seems happy to be there.

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Review from Glenda L (Friend of Resident) published on 19 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my old friend frequently, usually once a week. Her eldest son is a friend mine. I am most impressed with this care home where my friend is happy. When I visit there are several members of staff around. One in particular is always conducting quizzes, scrabble etc. There is frequent entertainment
from outside people. My church visits twice monthly once for singing and once for Holy Communion. This is a well run, clean and happy home.

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Review from A W (Daughter of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stokeleigh has lost a number of staff earlier in the year which led to a general degradation of both cleanliness and care particularly at weekend. Has improved recently but available staff to carry out showering and ensuring cleanliness of residents continues to be a challenge. Biggest issue is gaining
access visitors are kept waiting at the front door for unacceptable period.

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Review from V S-L (Daughter of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A few problems when settling in - was moved and is now happier.

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Review from Marilyn B (Daughter-in-law of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring environment. My mother in law had a difficult, unsettled period when first going there. The staff made changes and suggestions to enable her to settle. The staff are well trained with an excellent manager. All are always pleasant and well informed. They seem to go the 'extra mile'.
I would recommend Stokeleigh to anyone looking for a caring, well run residential environment. They are particularly knowledgeable and experienced in dementia care. They treat residents as individuals and utmost kindness. Also the home is a fantastic building in a great location.

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Review from Adrian W (Son of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the care home to be caring and considerate in looking after my mother. My mother always appears content and well fed. The staff are always helpful and friendly.

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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Stokeleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.661 for Stokeleigh is calculated as follows: ( (121 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 177 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stokeleigh is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Fiona

Fiona Benevento

Job Title: Home Manager

Joined: 2025

At Stokeleigh, I feel truly privileged to be part of something so special. For me, it’s not just about providing care—it’s about creating a warm, welcoming home where every resident is treated with the respect and compassion they deserve. I take great pride in leading a passionate and dedicated team that shares my commitment to making each day meaningful for the people who live here.


Together, the team and I work hard to ensure our residents feel supported, valued, and free to live life the way they choose. Stokeleigh is their home, and everything we do is centred around making it a place where they feel safe, comfortable, and genuinely cared for.