Alvony House Residential Care Home

25 Linden Road, Clevedon BS21 7SR
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9.9 34 Reviews
  • Alvony House Residential Care Home, Clevedon
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Care Provided by Alvony House Residential Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Alvony House Ltd
  • Person in charge
  • Veronica Rendall (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Alvony House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £1,400
    • RESPITE Self-Funded Residential Care £900 – £1,400

  • Fees are reviewed as Residents needs change. All fees are reviewed annually every April, in correlation with inflation.
  • (these prices are only a guideline, please contact Alvony House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting times are advised to avoid personal care hours and meal times. Preferred visiting times are between 11am-12pm, 2pm-5pm and 6pm-8pm Monday to Sunday. The home request all visitors let them know in advance that they will be coming. Please contact Alvony House for more information relating to visiting.


  • Parking

  • Plenty of parking on the road outside of the care home. Visitors collecting loved one's for outings more than welcome to use the driveway, being that it is not required for emergency purposes.


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Alvony House Residential Care Home Reviews (34)

Total of 34, showing 1-20
9.9

Alvony House Residential Care Home has a Review Score of 9.9 (9.933) out of 10, based on 10 reviews in the last 2 years. Over all time Alvony House Residential Care Home has 34 reviews.

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Review from D W (Son of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The initial help and advice we received from the management team was invaluable and gave us huge confidence in our selection of Alvony House as the right place to care for our Mother. The subsequent care from all staff was better than we could have hoped for and the communication from everyone gave
us constant comfort that Mum was in the best possible place. We are forever grateful for the help the owners gave us and would highly recommend Alvony House as a wonderful homely place offering compassionate and thoughtful care. They make residents comfortable and welcome and are always thoughtful and compassionate.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your kind words. It was a pleasure to help and care for your Mum whilst she was with us at Alvony House.


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Review from Charmaine B (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mother had been in hospital it became clear she was unable to return home and we would need to look for a care home. I was impressed when I phoned Alvony House Residential Care Home to book an appointment to view and told I could visit at 4.30 pm that day, time of my call was 4 pm. As soon
as I arrived I was very impressed, first I was shown the sitting rooms and dining room, all the residents looked very happy. On seeing the room that was available, I could see Mum would be happy, lovely view looking across the park. Two days later, Mum is in her new home and very happy.
I am sorry to say her time at Alvony House was short due to her health but she enjoyed every minute of her time there. A friend visited and Mum told her about the meals, activities and how lovely everything was, think that says it all. I know she enjoyed the activities and told me more than once about the lovely Sunday roast.
Thank you to the staff and management for making Mum's last weeks perfect, you could not have done more.

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Review from Sharon H (Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Alvony House Residential Care Home since June 2023 after several falls at home. She is well cared for by friendly helpful staff. They have lots of activities and sometimes go out on trips in the minibus. She loves sitting out in the pretty gardens and enjoys the food.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you so much for your review Sharon, it was much appreciated.


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Review from Emily B (Granddaughter of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma moved to Alvony House Residential Care Home in June 2023 which was such a hard decision to make moving her from her home but 100% the correct one. She took several weeks to settle in as her routine was different than being at home but the staff were amazing, helping with this and supporting
her. The staff were also kind each time family members visited as understood it was also hard for us and a big change!
My grandma is now really happy here, likes the staff, food, participating in daily activities and most of all, loves relaxing in the peaceful garden by the small water fountain and enjoying the lovely flowers.
As a family, we know she is in good hands and can live each day knowing she is safe and happy. Highly recommend this care home.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your lovely review, Emily, it was very much appreciated by myself and the team.


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Review from Stephen T (Son of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is really wel cared for. Her health is monitored and any concerns are promptly addressed. Excellent communication from the managers. Cheerful staff who retain an upbeat atmosphere. Excellent activities coordinator. The environment is always clean.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you, Stephen, for taking the time to give us a really lovely review.


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Review from Becky M (Daughter of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving a relative away from their home is hard. However, Alvony is a care home both in name and in nature. The staff are friendly, listen and know their jobs well. It looks, feels, and smells clean and is well-maintained. Full consideration given to residents and their families, with a good flow of
communication from a place of genuine knowledge and expertise.
I know my loved ones are respected and cared for on an individual basis. There is comfort that my parents have companionship, can take part in a broad range of activities, if they want to. Also, the chance to go on trips to local places of interest. Located close to the seafront, with a small park behind the home, the shops nearby provide somewhere to explore when visiting.
I know my relatives are very well looked after, I have no hesitation in recommending Alvony to anyone in a similar circumstance to myself, with elderly parents who now require some everyday care and support, while maintaining a great quality of life.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you so much for your review Becky it was really lovely to read. It is nice for the care we give to be appreciated.


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Review from S J (Daughter-in-law of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Homely atmosphere, attentive staff on the whole. Caring management. Good food. Pretty garden.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your review, we really appreciate your feedback.


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Review from T M (Son of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Alvony House Residential Care Home since December 2022. The standard of overall care has been excellent and whenever any issues have arisen these have been dealt with promptly and efficiently.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you very much for your review, it is much appreciated from all the team at Alvony House.


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Review from C F (Stepdaughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alvony House Residential Care Home is a brilliant care home with wonderful staff.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your review, it is much appreciated by the Alvony House team.


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Review from Kimberley H (Granddaughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma moved into Alvony House in June and the staff have been brilliant helping her to settle into a care home environment and making sure her needs are met with kindness and patience. It was a difficult transition for her from home but she’s now very happy and has said that she enjoys her time
there and especially enjoys sitting out in the garden. She’s healthier now and well cared for and it’s a huge relief to know her well-being is always top priority. Everything we as a family could’ve wanted for her and we’re very grateful.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your kind words Kim. It is a pleasure to look after your Grandma. We are all so pleased at how well she has settled in and that she is happy with us at Alvony.


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Review from Amy W (Daughter of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom has been a resident at Alvony House for a few years. In March 2022, she suffered a bad fall which meant a hospital stay of about a week. Upon returning to the home, she has been treated with so much care and attention; you wouldn't know she had broken her hip. The staff have been wonderful and understanding
and have kept us informed all the way with her progress. We see her almost every week, and she walks better every time.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your kind words, Amy. It really is a pleasure to look after your Mum, and I know all the staff think so highly of her. She truly is a great character and a lovely lady!


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Review from G G (Son of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When l visit my mother, she is always up and dressed and looking cheerful, and the staff are always friendly. Her room is always clean, and her bed is made with fresh bed linen. Her general appearance is good, and she always looks smart, especially when the hairdresser has visited the home. I have no
cause for concern with regards to my mother being cared for at Alvony House.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your comments; it is very much appreciated by us all.


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Review from Janet L (Daughter of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Alvony House 18 months ago. Unfortunately, my father passed away in January. They were exceptionally kind to my mum during this difficult period. I have found the staff very friendly and helpful.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you, Janet; the staff are very much valued by everyone here at the home.


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Review from M W (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always warm, friendly, approachable, and helpful when I visit. I have witnessed staff being courteous, kind, and caring towards my mum, always taking time to have a chat. The home is inviting, it looks well maintained and always smells clean. The home offers varied activities and outings that
my mum likes to join in with. My mum says that ‘they feed her very well, and that the food is nice.’ Mum has now gained the weight that she lost. My mum has made many new friends, since being in the home, and appears to be very happy.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your kind words, it truly does mean a lot. Mum is a joy to have here with us at Alvony and it really is a pleasure to care for her.


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Review from William T (Son of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is approaching her 3rd anniversary at Alvony House Residential Care Home and the continuing respectful care and diligence of the staff is a great comfort to all of our family. The past 2 years have been extremely challenging and the team at Alvony House Residential Care Home have coped admirably.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you, William. These last few years have not been easy on any of us but everyone here at Alvony has tried their utmost, so it means a great deal when this is appreciated.


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Review from Myra B (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our mother to Alvony House four months ago and we are delighted that we did. The care, kindness, and professionalism of the management and their staff is excellent. They ensured a smooth transition from Mum's previous care home and have supported her whilst she settled into her new environment.
As a family, we have been impressed and confident in their dealing with covid and their determination to keep their residents safe. We would unreservedly recommend Alvony House to others.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Many thanks for your kind words, Myra; it is a pleasure to care for your mother. We and the staff try our very best and work well as a team to ensure that all residents, including your mother, receive the best care possible. I believe she has settled in brilliant and has a nice group of friends to socialise with day-to-day.


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Review from Erin M (Granddaughter of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On searching for various homes in the Clevedon area for my Grandma my mum picked Alvony House as it was by far the one that felt most like home. My Grandma had a lovely en-suite room which she only briefly stayed in before she sadly passed away due to existing health complications. The staff were very
kind and caring during this time and especially during Grandma's final moments, as it was quite sudden and unexpected.
When it came to choosing a home for my other Grandma due to her failing health there was no other option for us but Alvony. The Deputy Manager carried out a thorough assessment and concluded that Grandma had increased care needs which sadly could not be met at Alvony. The Deputy continued to carry out medical observations on Grandma and came to the conclusion that she required hospital attention. Following this, the Deputy attempted to try and help us get Grandma admitted to hospital for treatment. Alvony House go above and beyond for all those in need.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you for your lovely comments, Erin, we were just sorry we could not have looked after your nan for a longer period.


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Review from J W (Daughter of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad used respite care in August 2020 for 10 days in Alvony House. My Dad is an 86-year-old gentleman with Dementia and does not speak any English. The manager and the staff did their absolute best to communicate with Dad in his language. They all learnt basic words to speak to Dad. It did help him
to settle. Dad was very well looked after and I knew was in good, capable hands.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you so much for your lovely review, it was a pleasure looking after your father for you.
Kind regards, Veronica.


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Review from G C (Husband of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager played a very important part in removing my wife from an unsatisfactory hospital situation. Considerable effort was used to overcome my wife's personal problems arising from inadequate hospital treatment in its recovery unit. Subsequent care and attention at Alvony House has been excellent.
Alvony House disciplines during the virus crisis have been good and I understand without incidents.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you very much for your lovely comments they are very much appreciated.


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Review from Barbara M (Daughter of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Alvony House for nearly a year now. Despite being fiercely independent Mum has settled into the home very well; she enjoys the company and appreciates the help she receives every day. The transition from the privacy of your own home to a “community” can be daunting for anyone
but the owners and staff at Alvony made Mum feel comfortable and safe right from the start. I have seen, at first hand, how caring and attentive they are with her and she tells me frequently how lovely her carers are. This is wonderful to hear and gives me and my brothers and sister much comfort, especially at this time when we are unable to visit and hug our loved ones as much as we would love to do. Thank you to all the people at Alvony House who take care of our Mum.

Reply from Veronica Rendall, Manager at Alvony House Residential Care Home

Thank you so much for your lovely comments Barbara, your mum is such a wonderful character and so easy to love and care for, we are so happy to have her here with us.


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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Alvony House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Alvony House Residential Care Home is calculated as follows: ( (111 Excellents x 5) + (8 Goods x 4) ) ÷ 119 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alvony House Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Alvony House Residential Care Home

What types of Care is Alvony House Residential Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alvony House Residential Care Home provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Alvony House Residential Care Home have?

There are 21 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Alvony House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alvony House Residential Care Home to the centre of Clevedon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.