Cambrian Lodge

4 Battery Road, Portishead, Bristol BS20 7HP
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9.5 25 Reviews
  • Cambrian Lodge, Bristol
Cambrian Lodge is a residential home located in the heart of Portishead in the county of North Somerset. The elegant Victorian building was originally built for the Wills tobacco family and is just a stone’s throw away from Portishead seafront.

There is a highly qualified and passionate team providing care 24-hours a day assisting with all everyday tasks required. Each individual has a person-centred and individualised care plan allowing flexibility and choice.

Cambrian Lodge is able to accommodate those requiring residential care and care for those who are living with dementia. Offering both permanent placements and shorter respite breaks it enables the flexibility suited to you. Shorter respite breaks are ideal for when families go away on holiday or you may just need some TLC. This is also a great way of sampling life at Cambrian Lodge as the decision to move into a care home can quite often feel quite daunting, so this allows a non-rushed approached to making such a big decision.

All bedrooms are fully furnished and come complete with a television, many of the bedrooms also offer en-suite facilities. There are plenty of spacious homely communal areas in the home along with a beautiful garden.

Cambrian Lodge understands that mealtimes are important, which is why the chef has a nutritious and varied menu to suit all tastes and nutritional requirements. Menu choices are discussed with all residents and the chef will speak with all new residents to ensure the food is satisfactory.

Activities are a key element to life at Cambrian Lodge, there is a varied activity programme to suit all personalities and preferences. Activities range in all shapes and sizes consisting of larger group activity, one on one activity, smaller group sessions, live external entertainment and larger events like the annual summer fete.

Care Provided by Cambrian Lodge

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Marie Powell (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Cambrian Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300
  • Fees relate directly to the needs of the person, so please contact the manager who will be able to give you a exact cost for the placement


  • (these prices are only a guideline, please contact Cambrian Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Cambrian Lodge welcomes both indoor and outdoor visiting in line with the national guidance surrounding Covid 19. The home are flexible and will try to accommodate all wishes as much as possible.


  • Parking
  • Car park to the front of the building or street parking outside


Total of 25, showing 1-20
9.5

Cambrian Lodge has a Review Score of 9.5 (9.451) out of 10, based on 17 reviews in the last 2 years. Over all time Cambrian Lodge has 25 reviews.

Overall Experience

  • 17
  • 7
  • 0
  • 0
  • 1

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My father spent the last two months of his life at Cambrian Lodge. It was a relief to know that Dad was safe and well cared for as he became increasingly frail. The staff are all professional, friendly, and caring. They kept us informed of Dad's health and treated him with dignity to the end. Cambrian
Lodge was a good choice for Dad and for the family.

Reply from Rob Davin, Operations Manager at Cambrian Lodge

Thank you for your kind words. The Team at Cambrian pride themselves on delivering the highest quality care and support.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is lucky enough to have a beautiful room at Cambrian Lodge. The room is newly painted, curtains washed and deep cleaned, new shelves put up on request, mum's pictures put up where she asked. A wonderful, loving, personal greeting from all the staff and a great cup of tea on arrival. Mum loves
her room and is feeling settled. Her meals and requirements all taken note of. Personally, she feels safe. All visitors say the same thing when they exit the building - you don't want to leave. I feel that way. It is a home not a facility. Everyone is so kind - lucky mum to be there.

Reply from Rob Davin, Operations Manager at Cambrian Lodge

Beautiful words, thank you! We pride ourselves on a loving, caring, personal place to live and a special thank you must go to the staff team at Cambrian Lodge. We are glad you feel at home here and that our staff have made your experience so positive. It is truly rewarding to know our efforts are appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

For four years my mother has resided here and we are all very happy with her care. The building is old-fashioned but comfortable and the caring staff attentive and friendly. This was the only care-home that asked us about mother and her interests before we signed up. Others spoke of money very early
in our discussions.

Reply from Rob Davin, Operations Manager at Cambrian Lodge

Thank you for your kind words. The team at Cambrian are very proud of what they achieve.


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Overall Experience  Overall Experience 5.0 out of 5

The activities and entertainment are great at Cambrian Lodge. The activities are engaging and entertaining, from crosswords, quizzes, bell ringing or arts and crafts, there's always a full activity schedule that's enjoyed by all. There seems to be a personalised approach to ensure there's something
for everyone and this along with the regular movement and exercise sessions create a really fun atmosphere. Also the events such as the summer fayre are well organised and enjoyed by all the residents. Not only is the care and support here great but the activities are fantastic.

Reply from Rob Davin, Operations Manager at Cambrian Lodge

Thank you for your very kind words and feedback. The team pride themselves on delivering quality activities that everyone can engage in.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been treated with the upmost kindness and respect by all at Cambrian Lodge. He was recognised and known as a person and encouraged by all. Especially as his health declined, he was given more 1-1 time on top of a busy schedule - time was made to hold his hand and be there for him. Not
having to move him and being cared for in a familiar place where he was known and cared for was a huge comfort to both him and the family. We were supported every step of the way.
We cannot recommend the manager and the whole team more. They showed care, compassion and respect at all stages and supported Dad and us to the very end going above and beyond. A well-run home which felt like a home for Dad and a welcoming place for us. Professionally kind. Thank you all - we are so grateful for your care and kindness and wish you all well- what an amazing group of people you are. We really appreciate and thank you for all you do for both the residents in your care and the families.

Reply from Molly Burrows, Manager at Cambrian Lodge

Thank you for such lovely words. We recognise how important family are, and how much more alive the home is when family and friends are in it. It is of much comfort to me and my team, to know that despite the sadness of the loss of a loved one, we were able to provide compassion and dignity for you all.


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Overall Experience  Overall Experience 5.0 out of 5

My Grandfather is a resident at Cambrian. All of the staff are wonderful and very caring! The staff have great communication and interpersonal skills and made sure to keep me updated regularly when my grandfather was deteriorating. Their care towards us and my family at such a difficult time has been
very comforting! Thank you to all of the staff at Cambrian.

Reply from Molly Burrows, Manager at Cambrian Lodge

Thank you so much for your lovely review. Supporting people through the difficult part of life's journey end is about supporting not just the residents, but also their loved ones. It was a true pleasure to care for him, and we will miss seeing you all.


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Overall Experience  Overall Experience 5.0 out of 5

I visited a family friend at Cambrian Lodge earlier this month. It was my first time visiting him at this home as he has only been there for just over a month but I was delighted to see how quickly he had settled in he has already built up quite a rapport with the staff who were very friendly and accommodating
to me during my visit.
He spoke at length about how he was enjoying it and specifically about how comfortable his bed was which was great to hear. He also spoke about the camaraderie between fellow residents and how he was taking up new hobbies since moving in.
It was reassuring to see him so happy and settled and I would like to thank everyone at Cambrian Lodge for looking after him so well.

Reply from Molly Burrows, Manager at Cambrian Lodge

Thank you so much for your kind review. We have had lots of projects on the go recently, and have managed to encourage people with crafting and gardening who have never tried it before, so we are thrilled to be expanding people's hobbies and allowing them to thrive!


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Overall Experience  Overall Experience 4.0 out of 5

Access to the care home controlled and generally answered fairly quick time not kept waiting too long. After signing register access to visit is good. Staff and management always seem to have smiles and pleased to welcome you.
Ground floor room is suitable for Mum's needs unfortunately does not attend
activities as she is quite frail.
Carers managed to wash/dress Mum and moved into lounge for birthday treats which was helpful and visitors accommodated. Very nice day. Regular staff always helpful and smiling.
Choice of food good and nicely cooked and prepared. She eats well.

Reply from Molly Burrows, Manager at Cambrian Lodge

Thank you for your kind review. We feel very strongly about celebrating birthdays, because as we get older, every milestone is a celebration of life! It is always lovely to see families gathering together and we are glad to facilitate


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Overall Experience  Overall Experience 5.0 out of 5

From the moment my son and I walked into the building I felt hope not knowing what to expect. We were met by the manager who put all my worries regarding my wife's care to rest. The home and staff could not have been nicer. I have been married to my wife for 65 years, yes I miss her but it gives me
peace of mind knowing she is in a home that is simply just like home! Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

This care home has a wonderful aura of care, calmness and family - it is always difficult experiencing a loved one entering a care home but the manager and her excellent team make that transition as good as it possibly can be. The staff are always happy, smiling and attentive treating everyone with
love, affection and dignity. I came away from visiting Mum today with an easier conscience that she is in very good hands and everyone makes us so welcome whenever we visit. Keep up the fantastic work.

Reply from Molly Burrows, Manager at Cambrian Lodge

Wow! Thank you, what lovely words. We're so pleased your mum is settling in so well, and thrilled that you feel you can be rest assured that she is loved and cared for. We celebrate family here, and couldn't do that without support from family members and visitors.


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Overall Experience  Overall Experience 5.0 out of 5

This caring attitude of all staff and the manager at Cambrian Lodge is, in my opinion, outstanding.
It's always easy to communicate with the staff and the responses are always friendly and most important, very helpful.
These busy staffs don't simply respond to needs but continually engage with residents
and the result is a palpable feeling of 'home'.
An excellent example of what a care home should be and I'm so glad my friend is being cared for at Cambrian Lodge.

Reply from Molly Burrows, Manager at Cambrian Lodge

It brings us such joy to hear your experience is a positive one. We are incredibly proud of the team and how they show dignity and passion every day. Thank you so much for an incredibly heartwarming review.


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Overall Experience  Overall Experience 5.0 out of 5

Very comfortable place. Very friendly staff, very helpful and find. Lots of cups of tea - too many biscuits. Nice lounge and chairs. Views of gardens - needs work.
Maters are dealt with by management quickly.
I feel safe and settled in here and made lots of friends.

Reply from Molly Burrows, Manager at Cambrian Lodge

I am so glad to hear you are happy and settled at Cambrian Lodge and that you enjoy the biscuits!


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Overall Experience  Overall Experience 5.0 out of 5

My father moved in December for respite and needs more care so he has stayed - permanent residence now. The manager was amazing at getting him in and settled. She and the staff are amazing, go the extra mile, always smiling. Helpful and available. The manager has made many positive changes to Cambrian
Lodge, activities, etc. So relieved Dad is happy, settled, and safe! Thank you.

Reply from Molly Burrows, Manager at Cambrian Lodge

Thank you for your kind review. We a thrilled that you and your Dad have had a positive experience. We understand the upset that can be caused by moving from home to a care home, so are very proud of the dedication the care team provides to make sure new residents feel welcomed.


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Overall Experience  Overall Experience 1.0 out of 5

This may be adequate as a `care home` for elderly people but it is most definitely not! a care home for our loved ones who are living with dementia. The majority of staff (excluding the deputy manager) were compassionate and mindful of the resident's needs but lack the understanding and training of
even the basics of caring for an individual who has Dementia.

Reply from Richard White, Managing Director at Cambrian Lodge

I'm sorry that you decided to leave this review as it doesn't fairly represent our disagreement, which wasn't about the care your husband received or the home, but was about your unwillingness to comply with contractual obligations. Cambrian Lodge is a lovely, warm and caring home with an excellent Manager and Staff. Our Staff are well trained, including all aspects of Dementia care, and deliver an excellent service to the people who live with us.
Your husband is a lovely man and we were sorry to see him go: We wish you both well.


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Overall Experience  Overall Experience 4.0 out of 5

I visited recently on behalf of my mum to view for a possible room here. The new manager at Cambrian Lodge was amazing, could not have been more knowledgeable or helpful. I chatted to staff who all seemed friendly and helpful. The home was warm, clean and well equipped.

Reply from Sarah Blaszczyk, Manager at Cambrian Lodge

It was lovely to meet you and thank you so much for your kind comments about Cambrian Lodge. I hope that you find, or have found, Mum a nice home situated closer to the area you were seeking. From all of us here at Cambrian, we wish you and your mum well.


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Overall Experience  Overall Experience 4.0 out of 5

We have always found the staff to be very caring. It seems a friendly place. I think Mum sometimes doesn't like the food.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went into Cambrian Lodge Care Home to give me a break from caring, she took a few days to settle in but is now very happy there. The staff are all very nice, very caring and professional. The home is clean and bright and the rooms are well-furnished and homely. The lounge and dining room are
bright and overlooks the garden which had many spring flowers in it when she arrived. Mum gets her hair done every week and I am very grateful for the kindness and care they give my mother, it's comforting to know she is well looked after.

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Overall Experience  Overall Experience 4.0 out of 5

My mother was always treated with dignity and respect during the ten months she spent in Cambrian Lodge Care Home. The staff were kind and caring at the same time as respecting her independence. Mum was always able to get any medical care she needed and it was nice to know there was a hairdresser and
podiatrist available to residents. My mum spent her final days in the care home and we could not have wished for better care and support.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is always happy, looks healthy, clean, her nails always look clean and polished, she has her hair cut regularly. She says that she always enjoys her meals and the team have advised us that they have put her on mashed food as she finds it hard to swallow. When and if there are problems the teams
always contact us. We are very happy with the care Mum gets.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are so caring and helpful.
They take really good care of Mum, which gives us a lot of comfort to know she is ok, especially when we haven't been able to visit.

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Current Review Score: 9.5 (9.451)

Overview of Review Score

The Review Score of 9.5 (9.451) out of 10 for Cambrian Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.451 for Cambrian Lodge is calculated as follows: ( (141 Excellents x 5) + (25 Goods x 4) + (17 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 195 Ratings = 4.451

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cambrian Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Dec 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Cambrian Lodge

What types of Care is Cambrian Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cambrian Lodge provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cambrian Lodge have?

There are 24 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cambrian Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cambrian Lodge to the centre of Bristol?

8.0 mile(s) as the crow flies, distance by road may be significantly further.