Heathwood

9/11 Trewartha Park, Weston-super-Mare BS23 2RP
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10 42 Reviews
  • Heathwood, Weston-super-Mare
Heathwood is a well thought of specialist dementia care home. It has a lively and fun atmosphere but also plenty of space for quiet contemplation. They have designed the interior to feel like home.

The gardens are safe, easily accessible at all times directly from the living spaces and allow residents to indulge their hobby, walk freely or doze. In warmer weather they regularly use the space for alfresco eating and periodic parties.

Families are encouraged to take part in the care process through resident support and social group. The busy atmosphere ensures that people in the home are enjoying life to the full.

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Care Provided by Heathwood

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Debbie Knight (Manager)
  • Admission Criteria
    • Dementia or related condition
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Heathwood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,500
    • Self-Funded Residential Dementia Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Heathwood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime, but request everyone to avoid mealtimes if possible


Heathwood Reviews (42)

Total of 42, showing 41-42
10

Heathwood has a Review Score of 10 (9.965) out of 10, based on 12 reviews in the last 2 years. Over all time Heathwood has 42 reviews.

Overall Experience

  • 40
  • 2
  • 0
  • 0
  • 0

Date Published

42
1
1
12
30

Review from J G (Daughter of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything about Heathwood. I felt so guilty when mum and dad were no longer able to look after themselves and had to leave their home and move into Heathwood. I was working full time and my husband became ill, I need not have worried.
All the carers are so good and hard working. The
home is clean and doesn't smell (unlike some homes). The food is all home cooked, whenever I visit I have tea and home cooked cakes.
The entertainment keeps them busy which is so important for dementia. They are taken out in a mini bus.
It's like one big happy family. I miss them very much but I have no worries, they are being looked after. I always look forward to visit, everyone is so friendly.

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Review from Pamela B (Daughter of Resident) published on 29 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently changed Care Homes because she needed constant monitoring and reassurance, which the previous home could not provide because of low expectations as well as staffing levels. An Initial consultation with the Fig Tree Group management confirmed the philosophy of care that I had been
striving for and on arrival at Heathwood the Fig Tree standard of quality of care did not disappoint. This meant a traumatic move of home for my mother was carefully executed by gentle and attentive staff at Heathwood who were able to administer to her special needs in a professional, respectful and very caring way. As a result mum settled with surprising calm, contented in the comfortable, attractive and reassuring environment which meant at last she could feel 'safe'! I am delighted to know she is fully supported and cared for in the true sense of the word, and would very happily recommend Fig Tree as an excellent care provider.

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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Heathwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Heathwood is calculated as follows: ( (139 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Heathwood is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Debbie Knight

Job Title: Manager

Joined: 2010

Debbie joined Heathwood in 2010 as deputy manager before becoming the manager. Debbie's wealth of experience in care and her qualifications in Dementia Care Mapping and Gold Standards Framework, have made Heathwood an incredible place to live.