Lampton House

125 Long Ashton Road, Long Ashton, Bristol BS41 9JE
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7.9 17 Reviews
  • Lampton House, Bristol
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Care Provided by Lampton House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Maria Mathias (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009
    • Number of floors: 3

Funding & Fees Guide for Lampton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £875 – £1,025
    • RESPITE Self-Funded Residential Care £875 – £1,025
  • (these prices are only a guideline, please contact Lampton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • Off road parking


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Lampton House Reviews (17)

7.9

Lampton House has a Review Score of 7.9 (7.867) out of 10, based on 2 reviews in the last 2 years. Over all time Lampton House has 17 reviews.

Overall Experience

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  • 2
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Date Published

17
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15

Review from Sarah L (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed a care home ASAP as my 90-year-old father had declined in health rapidly. I called Lampton House first as it was the closest to my parent's home. The manager was so kind, helpful and reassuring and confirmed they had a room available. Forms were emailed immediately, and I was able to pop them
back in person that day. To cut a long story short, we were able to take my father in that same evening. He was very well looked after, and the whole team of staff were so lovely and kind. Sadly, my father passed away just two weeks later, but we as a family were so grateful that he was well cared for by such an excellent team... so thank you so very much for being there at such a sad time.

Reply from Maria Mathias, Manager at Lampton House

Thank you for your kind review. It was a pleasure caring for your father in his final days.


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Review from H R (Daughter of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Lampton House for the final year of her life. During this time, she became increasingly frail and confused. The manager and her team were excellent, welcoming the family and treating my mother with great kindness, compassion and dignity.
There were some frustrations on a
practical level. The rooms need to be cleaned more frequently and more thoroughly. Clothing sent to the laundry would sometimes disappear despite being named, and woollens would return shrunken. The lift was often out of order. I would like to emphasise that these were practical problems that by no means reflect upon the superb level of care given by the manager and her team.

Reply from Maria Mathias, Manager at Lampton House

Thanks for your kind review. It was a pleasure caring for your mother, and everyone at Lampton House appreciated your family support throughout her time with us. I hope our old lift did not impact on your mother's well-being too much, but I'm pleased to say that a new one is being installed next week. I also accept your comments about cleanliness which is why over the last couple of months, I have focussed on the performance of our housekeeping team.
Kind regards.


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Review from Andy P (Son of Resident) published on 5 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care of my mother during the last 3 years. The staff and the Manager in particular could not have done more to make mum healthy and happy. The love of all concerned kept mum at peace and she referred to Lampton as a hotel, full of nice people. Thank you so much.

Reply from Annie Clough, Manager at Lampton House

Thank you for your kind review. It was a pleasure caring for your lovely mother for the last 3 years. Thank you for all your support.


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Review from Elaine E (Niece of Resident) published on 22 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle choose to enter Lampton House more than three years ago. He instantly gelled with the manager and the rest of the care team - enjoying his time there and the excellent care he was given. He loved the food and was so impressed that if he wanted to he could choose an omelette! My uncle felt it
was homely and a caring place to be. As a widower, he had become lonely and frail and Lampton House gave him a good chapter in his life for his final days - Having just lost him, we shall be ever grateful to think he was well cared for and excellently looked after, especially in the unprecedented times of the pandemic. Well done all those at Lampton House, you certainly deserve a pat on the back.

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Review from Anne W (Daughter of Resident) published on 5 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lampton House cared for my mother for 15 years, from when she was unable to look after herself at home due to poor mobility and confusion, though her general ageing and deterioration, and eventually her death.
Throughout all these years she was well cared for, always comfortable, well fed and confident
in her environment.
All the staff have always been welcoming to visitors and it is clear they care for all residents with calm compassion whatever there care needs may be. From the wine at Sunday lunch, the splendid Christmas dinner and homemade birthday cakes with singing every year they provide a very homely welcoming place


I only have good words for all of the staff, they made my mother's last years happy and secure.


Reply from Annie Clough, Manager at Lampton House

Thank you for your kind words. It has been an absolute pleasure looking after your mother for the last 15 years. She was a delightful lady. We will all miss her.
Kind regards
Annie and the team at Lampton House


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Review from Christine C (Daughter of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Lampton House care home for 9+ years until her death in March 2021. During this time she received excellent care from a dedicated care team under the excellent leadership of their manager. The home provides a good range of daily activities which my mother never missed, especially
the quizzes and music. Mum suffered from acute anxiety following the death of her husband of 60 years prior to becoming a resident at Lampton House. The staff at Lampton House managed mum's anxiety very well and enabled her to have a meaningful and fulfilling life. It was very difficult not being able to visit mum during the Covid Lockdowns, although daily phone calls to mums room, video calls and regular updates from the manager maintained contact and provided reassurance. The end of life care mum received was exemplary nursing care as well as the respect and dignity shown towards her and our family especially during her last week when we were able to be at her bedside.

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Review from Angela S (Daughter of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided at Lampton House for 9 years. She was very happy and always felt safe. The level of care given by the manager and her team was excellent. All staff shows residents respect, care, and patience. The days are well structured which really suited mum. Mealtimes were good, tasty, and healthy
food was served, always an important part of her day. A wide range of daily activities were always enjoyed, especially the quizzes.

Reply from DW Gillespie, Manager at Lampton House

Dear Angela,
It was a pleasure caring for your mother for 9 years. She was a big personality in our Lampton House family and we all miss her.
Kindest regards,
David, Annie and the Team


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Review from John H (Son of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When it became obvious that my mother would need full-time care, I visited Lampton House in January and knew straight away that it would suit her. I was proved right. My decision was also informed by the latest CQC inspection report which rates Lampton House as Good in all areas.
Unlike many care homes,
Lampton House is a characterful place with a homely, family feel. My mother had a lovely room looking onto the garden which soon became her favourite place, especially as the weather was so good this year. My mother also enjoyed some of the many activities which are organised by the staff. I loved getting the newsletter and seeing photos of my mother enjoying herself.
The manager and staff work as a wonderful team which has been tested to the full this year. At no point did I feel the level of care had dropped. If you are considering a care home for a relative, I recommend Lampton House without any reservations. Pay a visit - meet the manager - I am sure you will be impressed.

Reply from DW Gillespie, Manager at Lampton House

Thank you for your kind review. The Manager and her team appreciate your support.


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Review from Jane G (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Lampton House since the beginning of March.
The management and staff have gone above and beyond in the care and time they have given to mum.
Since the COVID lockdown, the video calls have been amazing to me and my family.
The staff are caring, helpful and have a positive attitude
towards residents.
Mum is very happy at Lampton House.

Reply from Annie Clough, Manager at Lampton House

Thank you for your very kind review.


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Review from Michelle W (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff at Lampton are always cheerful and understanding when we are worried about Mum, as just now, with the Covid-19 situation. They are such a jolly, kind and helpful team who seem to be handling the difficulties efficiently and well, which is very reassuring and for which we are extremely
grateful. We feel lucky that my mother is living there and wouldn't hesitate to recommend it.

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Review from V L (Daughter of Resident) published on 16 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lampton House is a friendly and homely place; it is run efficiently and is staffed by cheerful, genuinely caring individuals who all appear to enjoy the work.
My mother moved here for a period of convalescence when she was discharged prematurely from hospital immediately before Christmas; our family
was very grateful to the manager for accepting her at very short notice. She regained her physical health quickly under the care she received here; her relatively complex medications were handled well by the Lampton House team and the local medical practice who seem to work well together. She is now able to move on to an alternative care arrangement with a lower level of support but we would certainly suggest a return to Lampton House in the future if she needs it.
Anyone thinking of moving here long-term should be aware that cognitive decline often accompanies physical decline and although the activities on offer are appropriate to the majority of residents, some might find them insufficiently stimulating.

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Review from Deborah B (Daughter of Resident) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very lucky to get my mum a place here during my dad's final illness. The staff go out of their way to be kind and helpful to residents and visitors alike. Unfortunately, but understandably, my mum reacted badly to her husband's death and had to be moved to a more appropriate hospital. During
this very difficult time, the staff and manager of Lampton House went out of their way to be supportive to mum and us, her children, we are very grateful. This is a very well managed and caring home and I would recommend it to all.

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Review from Sarah B (Daughter of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were lucky to find a respite bed at Lampton House for my 92-year-old Mum who was recovering from a fall. The staff, without fail, were kind and caring and took very good care of her. She was only just beginning to take part in the activities when she returned, but I was impressed with the range and
quality that was on offer. We would have no hesitation in returning to Lampton House again if the need were to arise.

Reply from DW Gillespie, Manager at Lampton House

Thank you. It was pleasure looking after your mum.


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Review from S R (Daughter of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is very caring and this reflects throughout the whole home. Carers are friendly and cheerful. There are lots of activities each day to choose from. Mum has had excellent care here during a respite visit. Many thanks.

Reply from DW Gillespie, Manager at Lampton House

Thank you. It was a pleasure looking after your mum.


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Review from Pam L (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received was second-to-none. Caring staff went out of their way to make her last days comfortable and she was never left alone in her room. There was always a carer there for her last days.

Reply from dw gillespie, Manager at Lampton House

Thank you for your kind words.
David Gillespie, Lampton House.


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Review from Ann S (Daughter of Resident) published on 1 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking around several care homes I am so delighted to have found Lampton House for respite care for my mum. From my first visit, I was impressed by the carers and their relationship with the residents. The atmosphere is lovely and welcoming. The manager and the team could not have been kinder
to my mum and she has settled in so well. The thoughtful welcome card and flowers were a lovely touch when she arrived and a little extra which makes this place special. I really appreciated the cook spending time with her to find out her likes and dislikes and she is so enjoying the food. Because phones are provided in the rooms I am able to have a daily chat with her and she always tells me about the food in detail!
Thank you all so much. This has been a difficult time and the staff at Lampton House have made what I thought was going to be an awful experience actually a very positive one. I would highly recommend to anyone.

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Review from Alex R (Daughter of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no words to describe the exemplary standard of care my mother has received at Lampton House. Distressing as it is to see your once fiercely independent and proud parent need the overall level of care she does now, the kindness of the staff taking care of her has turned a period we were all dreading
into a time, I can actually say, of grace. The staff are the nicest, most decent human beings you could hope to meet and it has been both humbling and a privilege to witness the respect, patience, and even love they demonstrate in their care for her. Every day is as good as it possibly can be. Mother, at 97, faces many health, mental, physical and emotional challenges but these are all attended to with kind professionalism and constant vigilance as to how they can make things better.
We feel so grateful that a room was available for her at Lampton House when her future seemed somewhat bleak. It is a joyful place and as she herself says, she has been "very happy" there. Thank you.

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Current Review Score: 7.9 (7.867)

Overview of Review Score

The Review Score of 7.9 (7.867) out of 10 for Lampton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.409 for Lampton House is calculated as follows: ( (14 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 22 Ratings = 4.409

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.458 Points relating to the number of positive Reviews for Lampton House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Lampton House

What types of Care is Lampton House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lampton House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lampton House have?

There are 30 Single Rooms.

What are the Facilities & Services at Lampton House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lampton House to the centre of Bristol?

2.9 mile(s) as the crow flies, distance by road may be significantly further.