Review from A G (Son of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

The staff always seem happy and friendly in a challenging environment.
Any visitors seem to be made welcome.
Nothing seems to be too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colette H (Daughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

My mum has been at Manor Park for 20 months now and I feel she's in the best place possible to provide the care she requires.
From day one the staff have been so friendly, supportive and caring.
Whatever time of day I visit everyone is welcoming and I have been made to feel part of a family.
My sisters

and I are entirely happy with the care and attention my mum receives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola C (Wife of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

The home is clean, staff are kind and helpful.
Food is good, a varied selection. Plenty to keep residents happy. Kept well informed on my husband's health and medication.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N W (Daughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

My mother has been resident in Manor Park for over a year now and although she has severe dementia she is usually in very good spirits when we visit and is well cared for by the staff who are friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wallace F (Husband of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

As an almost daily visitor, I have seen the Manor Park, Dementia Care Home in all sorts of conditions over 11 months. I have been welcomed and helped throughout by staff and management alike. I have made comparisons regularly with similar homes in the region and sought opinions of friends and organisations

but have found none to compare.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine R (Daughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

Manor Park provides a caring personal service for my Father who has Alzheimer's. They communicate any concerns and respond to mine quickly and appropriately. The facilities are clean, spacious and appropriate to provide stimulation and care for all stages of dementia. Dad couldn't be in a better place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D G (Daughter-in-law of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

A warm welcome always greets you. The staff are always very accommodating and helpful. The rooms are clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew B (Son of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

Dad seems very settled at Manor Park. His behaviour is greatly approved and the staff appear to understand his needs and are able to help him have a better quality of life. I am so pleased that he now seems to be in the right place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H L (Daughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

I am happy with the care my Father receives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin Frank W (Husband of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

The care given to my wife is very good. I have no problem with the way she is treated. Any problems that arise are treated quickly and in confidence. The staff are first class and easy to talk to.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeffrey C (Husband of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

Very pleasant - the staff are more than good with the residents considering what they have to deal with. Not much I can find fault with so well done.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stanley B (Husband of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

My wife has been here for nearly eight years now and I've seen the home change, completely, from general care to more individual care, with, I think great success. The staff, from many nationalities, are very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pam G (Wife of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

Care is excellent - all staff friendly and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sian C (Daughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

My Mum receives excellent care. She is always clean and looked after no matter what time I call in. Her room is clean and tidy, her hair is done regularly and all her personal needs are met. The food is plentiful and regular - I enjoyed the Christmas lunch! I am kept updated about appointments, medication

changes - everything. The staff are amazing - so patient and kind to all of us. I wouldn't hesitate to recommend Manor Park to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Verity G (Wife of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience

My husband has been in this lovely care home for nearly 3 years. He is lovingly cared for by dedicated carers and staff, who put my mind at rest with their support of me too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian W (Son of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience

My Mother moved here from another care home. She was happy almost as soon as she moved in and seemed far more relaxed. Due to the caring staff and management my mother has noticeably improved in her general health and her ulcered leg continues to heal. From the front door right through Manor Park there

is a relaxed, happy and loving atmosphere created by the dedicated staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin M (Son of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience

Excellent home. Staff are very friendly and helpful. Dad seems very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V L (Daughter of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience

A very impressive and beautifully decorated home. Excellent caring staff. Kind and considerate not only to residents but also to relatives. Good food- whatever residents fancies staff and chef will try best to accommodate. Excellent nursing care and cleanliness. An all round lovely atmosphere. I now

have no worries about my mother's welfare. She has everything she needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine M (Daughter of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience

All the staff at Manor Park are totally devoted to looking after those in their care to the highest level. Sitting with mum I often overhear and see things that staff do on a regular basis, calling everyone by their name, asking them to choose their meal, ensuring they interact constantly by asking

if they would like a drink or biscuit etc. My mum is kept clean and fed with the most fantastic choices of food which I have seen. Just like many homes, dementia care has difficulty recruiting, I believe staff long to undertake more "activities" with their residents but sadly staffing issues are a constant stumbling block to delivering this- the staff and owners/managers are not to blame.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deb N (Daughter of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience

My dear mum was a resident in Manor Park after a stay in hospital. She had been suffering with alzheimer's for 10 years. We have been in contact with a lot of carers and agencies over the years and I can honestly say that Manor Park have wonderful staff who were always kind, caring and supportive to,

not only mum, but the whole family. Mum was extremely well cared for and always looked happy and nicely presented. I would have no hesitation in recommending Manor Park to friends and we would still keep mum a resident if she had sadly not passed away. Thank you to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Manor Park Dementia Nursing Home

Care Provided by Manor Park Dementia Nursing Home

Good to Know

Funding & Fees Guide for Manor Park Dementia Nursing Home

Facilities