Neva Manor Care Home

4 Neva Road, Weston-super-Mare BS23 1YD
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9.1 19 Reviews
  • Neva Manor Care Home, Weston-super-Mare
Neva Manor Care Home provides a warm and secure environment where individuality of care and maintaining dignity is paramount. Neva Manor strive to deliver a high standard of professional care at all times whereby the residents' individuality and privacy are maintained.

Neva Manor Care Home provides accommodation in a large Victorian house situated in a quiet residential road, ideally located within walking distance to the town centre, local amenities, bus and train station, seafront, local parks and nearby attractions.

Both the owners and providers are proud that Neva Manor Care Home has built a very good reputation locally and has consistently received positive reports from its statutory inspections. The home received continued positive feedback from health care professionals and visitors of the home. Constructive feedbacks and comments are taken seriously and act upon to make changes to improve the service.

Residents are encouraged to remain active and are provided with meaningful and varied social activities. A qualified chiropodist and hair stylist also visit the home on a regular basis.

The team recognise that nutritious food and drink is paramount, especially for older people. All food is freshly prepared using nutritious, seasonal ingredients. The home caters for special dietary needs and also takes into consideration the cultural and religious needs of residents.

The dining room is bright and spacious with doors opening onto a secured patio area and beautifully maintained garden.

Care charges/fees are reviewed as necessary depending on the care and social needs of individual residents.

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Care Provided by Neva Manor Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 14 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Neva Manor Care Home Ltd
  • Person in charge
  • Swapna Chamatha Kundil (Manager)
  • Admission Criteria
    • Provide service user guide full health assessment
    • Ages 60+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (12)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Neva Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £850
    • Self-Funded Residential Dementia Care £661 – £850
    • RESPITE Self-Funded Residential Care £661 – £850
    • RESPITE Self-Funded Residential Dementia Care £661 – £850

  • Fees are calculated according to individual service user's care needs. Ground floor bedrooms have a top up fees and this can be discussed further with the purchaser.
    The above fees includes a care package for the individual service user including activities of daily living. Hairdresser, chiropodist, escort duties such as hospital appointments, etc, are not included in the fees.
  • (these prices are only a guideline, please contact Neva Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Any time of the day- Need telephone consent from the manager if after 8pm


  • Parking

  • Parking available


Neva Manor Care Home Reviews (19)

9.1

Neva Manor Care Home has a Review Score of 9.1 (9.111) out of 10, based on 6 reviews in the last 2 years. Over all time Neva Manor Care Home has 19 reviews.

Overall Experience

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Review from M G (Son of Resident) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful in all aspects of care. We are very happy with the service and would advise and recommend this care home to anyone who requires this service.

Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home

Thank you so very much truly for taking all of your time for sharing such kind words with us. We are truly delighted indeed to hear that your dad was happy. Also, we are truly delighted to hear that he was well cared for at Neva Manor. Our team works extremely hard definitely to create a supportive as well as a loving environment, and feedback such as yours truly means the world to us. Please know that we always strive to provide the best possible care, along with your encouragement which motivates us to keep improving. If there is absolutely anything further we can do to make our residents' time with us even better, please do not hesitate to let us know.


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Review from A H (Granddaughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care that was given. Staff were helpful and friendly. Always a warm welcome.

Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home

I would like to thank you on behalf of the whole staff at Neva Manor Care Home for your kind and complimentary comments on the care given to your Grand Father. It gives us great pleasure knowing that you and your Grandfather have had a good experience working with our staff. Knowing that our efforts have had an impact is immensely satisfying, and our staff is committed to making sure all of our residentsare comfortable and well. As we continue to deliver compassionate, outstanding care, your words of gratitude greatly inspire our team. Once again, thank you for your support and trust in us.


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Review from K T (Son of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant in all the care they gave my mother would highly recommend to anyone.

Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home

Weappreciate your wonderful feedback. We're pleased to hear that your mother, loved her stay at our care home. The team here is committed to provide kind and excellent care, making sure that each and every one of our residents feels comfortable, valued, and well-cared for. Your encouraging remarks greatly inspire us to keep up our dedication to quality. We value your confidence in us and your support!


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Review from C B (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was concerned about my 95-year-old father having to go into a care home after a previous experience with my mum. Dad loved it there. He didn't want to come home. All the staff and management were amazing. It is hard work and they do a great job. All other residents were lovely and happy, their food
is excellent and I was welcome there and able to visit most times. I am so grateful my dad's last few days there were happy.

Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home

We appreciate the time you spent in sharing your experience with us and the generous comments. We are delighted to know that you had a positive experience during your visit to our Care Home and that our team provided excellent care and attention to your dad. Certainly, we are making every effort to provide our residents with the utmost level of care. We prioritise our residents' welfare and are pleased to have been able to offer their appropriate level of care.


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Review from Pamela D (Sister of Resident) published on 28 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff were excellent with the care they gave to my sister and her husband. I couldn't have asked for more. They had to move from here as they needed more care for their health.

Reply from Brinda Bungaroo, Home Manager at Neva Manor Care Home

The ratings given do not accurately reflect the services we provide. Neva Manor provides an excellent service and we continue to receive positive comments from families, friends and professionals who visits the home.


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Review from Lynn V (Aunt of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My niece has dementia, she is extremely happy here. The staff are absolutely amazing. She is so well looked after and supported which enables us to not have to worry about her care and health.

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Review from Beryl M (Resident) published on 28 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first moment here, I felt safe and welcome. The staff are amazing so kind and considerate. I was helpless as a baby but I soon found that with their help I could begin to look after myself. It has been a long time, I have been here for 10 weeks. My diabetic control has been wonderful. I have
learnt so much about diabetes all because of the careful care they have given me. It has not been a hardship to be here, being well fed and yes, loved. Almost home from home.

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Review from Beverley R (Respite Resident) published on 13 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to stay at Neva Manor in respite when I was discharged from hospital. I have been well looked after by the carers.
The home is always nice and clean and the food is very good. High recommended.

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Review from Graham B (Son of Resident) published on 15 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the care my parents received at Neva Manor. I live in York, and it is such a relief to know that they are so well cared for in the home. I have regular contact with my parents and the care home. The staff in the home are really friendly and caring, and my parents are really
happy and settled at Neva Manor. I could not be more happy with the care my parents receive. I would happily recommend Neva Manor as a family orientated, friendly and very caring care home.

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Review from Nicky M (Niece of Resident) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a friendly care home, from the very first day we stepped over the threshold. The owners are lovely and all the staff are friendly, nothing is too much trouble.
Neva Manor has a really nice feel to it. My aunt's room was very nice, bright, comfortable and spacious.
Highly recommend.

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Review from Delia M (Sister of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has lived at Neva Manor for 5 years and received extremely good care. He had downs syndrome and could not speak. The staff were kind and caring, understanding my brother and meeting all his needs. They were able to communicate with him and knew his likes and dislikes. They took him out to
the seafront and helped him to enjoy each day and gave him a good quality of life. They respected our wishes and my brothers. Caring for him right up to his death in his own bed in his familiar surroundings.

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Review from J J (Wife of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was more than satisfied about my husbands care at Neva Manor and had peace of mind. Will definitely will be going again (room available) for respite care.

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Review from Richard P (Son of Resident) published on 11 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is never an easy decision to move an elderly parent, no longer able to look after themselves, into a care home. Will they accept it? Will they be well cared for? Will they feel disowned by the family? In the case of my mum, all of these concerns were easily overcome by the high standard of care of
the Neva Manor staff, and Mum settled in there surprisingly easily.


Caring for sufferers from dementia is obviously a very difficult and demanding job, requiring the right kind of people with plenty of patience and tact. The staff at Neva Manor support not only the resident, but the family too, and have made it clear that, even though Mum has now passed away, we will still always be welcome to visit when we can. We were more than happy to welcome some of the staff who showed the genuineness of their care by making the time to attend Mum's funeral service last week. Neva Manor is not just a "business", it is a care home, and both of those words are very apt.


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Review from Sandra K (Daughter of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been resident for nearly a year at Neva Manor together with my Father until he recently passed away. I cannot thank the Management and Staff of Neva Manor enough for the way they have looked after my parents and especially my Father in the last months of his life. Everyone at Neva Manor
did all they could to make my Father's last months of his life comfortable and happy, and most of all ensured that my parents spent this precious time together.


The standard of care at Neva Manor is extremely high but above all residents are made to feel that Neva Manor is their home. Staff are kind, friendly and caring in a relaxed atmosphere making residents feel that they are part of a family.


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Review from Debs C (Daughter of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent the last 5 1/2 years living at Neva Manor, after a period of another 18 months using them for respite care.
I cannot praise the owner and her team highly enough. The love and care from everyone exudes throughout the building and when it is my turn I can think of no place I would rather
go.
Highly recommend.

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Review from Patricia R (Daughter of Resident) published on 16 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Neva Manor for nearly two weeks, the change in her in such a short time is wonderful. The care and attention she receives from staff and management is first class. Nothing is too much trouble for them, she is once again, happy, contented, glowing and safe. Thank you all at Neva
Manor.

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Review from Gillian K (Husband of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in care since April 2011 a resident at Manor Park care home since October 2012. The best care home he has been in, I am very happy with everything regarding Manor Park Care Home excellent.

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Review from Margaret T (Resident) published on 2 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The double room was pleasant and bright with en-suite toilet and wash basin but lacked bath or shower. The bath was in the bathroom a few steps away across a short landing. The staff were wonderful, all of them were friendly, happy in their own work and keen to please. Nothing was too much trouble for
the staff and they paid attention to every detail.

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Review from Graham J S (Son of Resident) published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Splendid care of our mam during her stay with you.

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Current Review Score: 9.1 (9.111)

Overview of Review Score

The Review Score of 9.1 (9.111) out of 10 for Neva Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Neva Manor Care Home is calculated as follows: ( (54 Excellents x 5) + (10 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 72 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Neva Manor Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 13 Mar 2025

We have 1 upstairs bedroom available with ensuite. Stair chair available.We will accept Local Council rate and Private rate.


Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Neva Manor Care Home

What types of Care is Neva Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Neva Manor Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Neva Manor Care Home have?

There are 12 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Neva Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Neva Manor Care Home to the centre of Weston-super-Mare?

0.1 mile(s) as the crow flies, distance by road may be significantly further.