Campania ARBD Care Home

18/20 Ellenborough Park South, Weston-super-Mare BS23 1XN
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9.7 24 Reviews
  • Campania ARBD Care Home, Weston-super-Mare
Campania overlooks Ellenborough Park a short walk from Weston Super-Mare's famous seafront. The western half of this park is a Site of Special Scientific Interest (SSSI) being a remnant of a sand dune grassland system supporting an important and rare community of plants. Care at Campania is offered to 41 people of at least 40 years of age who are living with alcohol related problems such as Korsakoff's syndrome. In exceptional circumstances they may consider persons under the age of 45 years if carers can meet their assessed needs.

The home is registered with the Care Quality Commission (CQC) to provide a service for people whose primary care needs on admission to the home are within the alcohol past and present care category. They do not provide accommodation for people who are continuing to abuse alcohol.

Each person admitted to the home is carefully assessed. Professionals aim with the resident's involvement to put in place a package of care and support that will enable that person to be as independent as possible. They encourage links with a resident's family, often lost when lives are disrupted by alcohol abuse, to be re-established. The extent to which people can recover from alcohol related brain damage is variable, but Campania always try to go beyond just providing a safe home and put rehabilitation at the forefront of what they try to achieve. Staff encourage former skills and interests to be regained and provide opportunities for new experiences to enrich the lives of residents.

Care Provided by Campania ARBD Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Drug Dependence (past or present)
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Emma Archibald (Home Manager)
  • Admission Criteria
    • 40 Years and over
    • Ages from 21 to 99
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Campania ARBD Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,090
    • Self-Funded Residential Dementia Care from £1,090
    • RESPITE Self-Funded Residential Care from £1,090
    • RESPITE Self-Funded Residential Dementia Care from £1,090
  • (these prices are only a guideline, please contact Campania ARBD Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • N/A


  • Parking
  • N/A


Campania ARBD Care Home Reviews (24)

Total of 24, showing 1-20
9.7

Campania ARBD Care Home has a Review Score of 9.7 (9.689) out of 10, based on 14 reviews in the last 2 years. Over all time Campania ARBD Care Home has 24 reviews.

Overall Experience

  • 14
  • 9
  • 1
  • 0
  • 0

Date Published

24
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Overall Experience  Overall Experience 5.0 out of 5

I'm happy here staff are good treated very well! Helping me get better!

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you for sharing your positive feedback. We're thrilled to hear that you're happy with your experience at our Campania ARBD care home and that you feel well treated by our staff. It's wonderful to know that our team is helping you on your journey. If there's anything else we can do to support you, please don't hesitate to reach out. Wishing you all the best.


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Overall Experience  Overall Experience 4.0 out of 5

Overall I am happy with service I receive.

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you for your kind feedback. We're so pleased to hear that you're happy with the support you're receiving at our Campania ARBD care home.If there's anything further we can do to improve your experience, please don't hesitate to let us know. Wishing you all the best.


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Overall Experience  Overall Experience 4.0 out of 5

I am quite happy with all that is going on around me. For the last of a midweek cooked breakfast.

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you for sharing your feedback. We're delighted to hear that you're happy with everything at our Campania ARBD care home. Your comfort and wellbeing are our top priorities, and it's great to know you're enjoying your time at Campania. I noticed your mention of a midweek cooked breakfast - if there's anything specific you'd like to see added or changed, please do let the team know. We always appreciate suggestions from residents to enhance their experience. Thank you again for taking the time to write this review.


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Overall Experience  Overall Experience 5.0 out of 5

I'm looked after very well - too much on occasions. The staff are friendly and polite, support me with any help I need and meet all my needs. This is my second time at Campania I've been to other places but in my view this is best I've been too and for as long as I need to be in supported living I'd
like to be here meals are great. Rooms are clean, activities are good.

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you for sharing your experience at our Campania ARBD care home. We're so pleased to hear that you feel well looked after and supported by our friendly team. It's wonderful to know that you consider Campania the best place you've stayed and that you'd like to continue being here for as long as you need support. We're delighted that you enjoy the meals, find the rooms clean, and appreciate the activities the team offer. Your kind words mean a lot, and I'll be sure to pass your feedback on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

From the start to finish the service provided has been helpful and supportive with any queries addressed. I would happily recommend this service to any that require guidance.

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you for taking the time to write this review of our Campania ARBD care home. We're delighted to hear that you found our service helpful and supportive from start to finish. It's great to know that the team has assisted you with your queries and provided the guidance you've needed. I will pass your review on to the team at Campania, who will really appreciate your feedback. Wishing you all the best.


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Overall Experience  Overall Experience 5.0 out of 5

Good staff all round good.

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you for your review. We're glad to hear that you have had a positive experience with our staff at our Campania ARBD care home. Your feedback means a lot to us, and we appreciate you taking the time to share it. Wishing you all the best.


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Overall Experience  Overall Experience 5.0 out of 5

I've been staying here for a few months for alcohol related brain problems, and I have the pleasure to say that all the care here, from waking to bed time is especially good, no not good it is fantastically great. I would highly recommend this magical place and staff for their exceptional care and attention
to everything here in Campania.

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you so much for your kind words and personal review of our Campania ARBD care home. The team are truly honoured to be part of your journey and will be thrilled to hear that your experience has been so positive. I will pass your lovely review on to the team at Campania - I am sure that knowing they've made a meaningful impact will mean the world to them. Wishing you all the best and thank you again for recommending Campania.


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Overall Experience  Overall Experience 5.0 out of 5

My brother is a permanent resident at Campania. At all times, he is treated with respect, compassion, care and friendliness. Although he doesn't always remember the names of the carers, he knows he likes them. He appreciates everything they do for him, as do I! I know he is safe, and well looked after,
and when I visit, I am always greeted with a smile and a friendly word by carers.

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you so much for your thoughtful review of our Campania ARBD Care Home. We are delighted to hear that your brother feels comfortable, safe, and well cared for by our team. It's wonderful to know that both you and your brother appreciate everything the team is doing to ensure he receives the best possible care. We're also happy to hear that you receive a warm welcome from the team each time you visit. Thank you again for your kind words. I will be sure to pass them on to the team at Campania, as I'm sure they'll be delighted to read your review. Kind regards, Pip


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in this Campania home for over 18 months. He is settled there and enjoys the environment, the excursions and outings. He is happy.
The manager is a shining ray of light and has been absolutely brilliant, caring and proactive with his complex care needs.
The staff are all lovely
welcoming and cheerful. They have all been very supportive to me, as we do not live nearby but any updates in either direction are always dealt with perfectly.
He is definitely in the right place for him whilst they work with doctors and support team etc to help find an all-round routine that supports his needs. It's not been easy as he has complex issues.
The upgrades and ongoing changes to the home have given it a bright, welcoming cosy atmosphere and the other residents seem really content too.
I can only give them the biggest thank you.

Reply from Pip Harris, Marketing Manager at Campania ARBD Care Home

Thank you for taking the time to write this wonderful review of our Campania ARBD Care Home. We're delighted to hear that your brother is happy, settled, and enjoying the environment, outings, and support at Campania. It's lovely to know that our Manager and staff have provided such caring and proactive support for his complex needs while keeping you well-informed. We also appreciate your kind words about the home's upgrades and welcoming atmosphere. Creating a comfortable, supportive space for residents is something we continually strive for. Thank you again for your lovely review, I will pass your kind words on to the Manager and Team at the home. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident of the Campania community for 18 months now and I am so appreciative of the care and support provided by the team. A culture of connection, acceptance, and nurturing is actively promoted. Campania provides a welcome sanctuary and especially a sense of belonging, a loving
home to all who seek refuge.
Thank you Campania team for the dedication and energy you so willingly invest in recovery.

Reply from Emma Archibald, Home Manager at Campania ARBD Care Home

Thank you for taking the time to complete this wonderful review. It is lovely to read your positive comments on the care and support received by your brother. I will personally ensure that all the team are aware of your comments and feedback. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

My husband spent nearly 9 months at Campania. During this time they worked their magic, supporting him to regain confidence and carefully encouraging gradual steps towards independence. Endlessly patient and caring staff who had just the right mix of fun and efficiency. Throughout his stay I felt confident
that he was safe and in good hands and that Campania was the right choice.

Reply from Emma Archibald, Home Manager at Campania ARBD Care Home

Thank you so much for taking the time to write this lovely review. It is wonderful to read your positive comments about the staff and the support they gave. I will personally ensure that all the team are aware of your comments and feedback. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff at Campania for their unfailing support of my brother and the whole family Due to the nature of ARBD, they deal with difficult situations with the utmost professionalism and patience. They have provided a listening ear to family members navigating ARBD and offered practical
solutions as issues arose.

Reply from Caroline Walton, Quality & Compliance Manager at Campania ARBD Care Home

Thank you so much for your positive review. We are happy that your brother and family are being well supported by the staff at Campania.


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Overall Experience  Overall Experience 5.0 out of 5

Campania is set up specifically to cater for the needs of a wide variety of people of all ages who suffer from Korsakoff syndrome/dementia. This means that residents of many different ages and from different backgrounds need to feel comfortable in their surroundings. Campania does an excellent job of
meeting their needs. The staff are wonderful: intelligent, friendly with a big dose of common sense.
My friend has been in their care for over five years, and she has been kept safe and secure in a manner that has not impinge on her individuality.

Reply from Caroline Walton, Quality & Compliance Manager at Campania ARBD Care Home

Thank you for your review of Campania. We are very happy that you feel Campania has made a difference to your friend.


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Overall Experience  Overall Experience 5.0 out of 5

Best cares ever looked after my brother so well. Thoughtful, kind and so helpful, love them loads. They are the best, can't do enough for you. Bless them, I would recommend them to anyone, my brother loves them.

Reply from Ali Peppard, Manager at Campania ARBD Care Home

Thank you so much for your kind words. I will ensure that the staff team get your comments. I'm so pleased that you and your brother are happy with everything that Campania provides. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

The staff are always friendly and manage my mum's needs well. I'm very grateful for everything they do as mum can be quite high maintenance sometimes. My only concern is about her diet. She has been hospitalised on a few occasions and each time it's clear she has IBS. I've asked for this to be reviewed
on a few occasions yet she still seems to eat a lot of "stodge". I would like her to have more healthy foods with more fibre and nutritional value.

Reply from Immacolata Jacobs, Media Marketing at Campania ARBD Care Home

Thank you for your review, we are pleased that overall you are happy with your loved one's care. Please be assured that the menus are regularly reviewed by the residents and chef to ensure a healthy balanced diet is offered. As you can appreciate, some people may not always want a healthy option or choose wisely, and on these occasions, we will always discuss with the individual any dietary requirements. If you would like to discuss this in more detail, please do not hesitate to give Campania a call. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

I have stayed at Campania for a couple of years. I am disabled and need a walkjing frame to get around. The staff have helped me do this. The staff help me move around and always look after me.

Reply from Immacolata Jacobs, Media Marketing at Campania ARBD Care Home

Thank you for taking the time to write your review of Campania. It is wonderful to read that you are happy with the support provided by our staff. I will be sure to pass on your kind words to the team. I wish you all the best for the future.


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Overall Experience  Overall Experience 4.0 out of 5

My brother and I were very impressed with the care home. It was obvious that he had been treated with respect and care. His room was well kept, clean and most acceptable.
Lovely vare workers who looked after my brother tirelessly to the end. Thank you.

Reply from Immacolata Jacobs, Media Marketing at Campania ARBD Care Home

Thank you for taking the time to write your review of Campania. Each member of staff works tremendously hard for each and every resident and their loved ones. It's so lovely to read about your positive experience while your brother was living with us. I will be sure to share your words with all the team. All the best.


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Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Campania ARBD Care Home. The staff and management have done a fantastic job with my brother. What a team! He is so well cared for, for all his needs. I feel like the staff are an extension of the family. Very approachable, always helpful 24/7. They have given me peace of mind
knowing he is safe, happy and so well cared for. Nothing is too much trouble. Keep up the brilliant work and once again thank you from the bottom of my heart for giving me my brother back. I haven't seen him look this good in years.

Reply from Immacolata Jacobs, Media Marketing at Campania ARBD Care Home

Thank you very much for taking the time to write your review of Campania. We are so pleased to read that you are happy with the support received by your brother and also to you. Our staff take great care and respect when providing support for our residents and their loved ones. I shall be sure to share with them your wonderful review. All the best.


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Overall Experience  Overall Experience 4.0 out of 5

I only visit my brother in Campania Care Home once or twice a year as I live a considerable distance away. During the years, he has been living there, my brother has been well looked after and is happy and contented. Some of the aspects listed in my ratings, I cannot answer as I didn't know and therefore
cannot judge. My sister, who lives nearby deals with any issues that arise and visits regularly. So does my brother's partner.

Reply from Immacolata Jacobs, Media Marketing at Campania ARBD Care Home

Thank you kindly for taking the time to review Campania. We are pleased to read that your brother is doing well and fully supported. I will be sure to pass your comments on to the team. All the best.


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Overall Experience  Overall Experience 4.0 out of 5

The care home has been a good step for me by making me look at myself and getting me back on the path to restarting life again.

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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Campania ARBD Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Campania ARBD Care Home is calculated as follows: ( (120 Excellents x 5) + (37 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 164 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Campania ARBD Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jul 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Emma

Emma Archibald

Job Title: Campania ARBD Care Home Manager

Emma brings nearly 12 years of dedicated service at Campania ARBD Care Home to her role as Care Home Manager. After a successful career at Lloyd’s Banking, Emma followed her passion for helping others, earning an NVQ3 in Health and Social Care and a Level 5 Diploma in Leadership and Management for Adult Care. These qualifications highlight her commitment to providing exceptional care and effective leadership.


In her previous role as Senior Support Worker, Emma excelled in leadership and compliance, ensuring that care practices were tailored to meet each resident’s unique needs and preferences. Her hands-on approach empowers her team to deliver compassionate, person-centred care, making sure every resident feels heard and respected.


Emma’s commitment to personalised care shines through in her meticulous attention to detail and proactive communication. She works closely with her team to create a warm, safe environment where the well-being of residents is always the top priority. Her dedication and empathy make her an invaluable asset to Campania ARBD Care Home, where she continuously strives to enhance the quality of life for every resident.


Outside of work, Emma enjoys spending time with her husband, two children, and friends. She also loves reading, cooking, and going to the cinema.


Frequently Asked Questions about Campania ARBD Care Home

What types of Care is Campania ARBD Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Campania ARBD Care Home provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Campania ARBD Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Campania ARBD Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Campania ARBD Care Home to the centre of Weston-super-Mare?

0.2 mile(s) as the crow flies, distance by road may be significantly further.