Rosewood Lodge

9 Uphill Road North, Weston-super-Mare BS23 4NE
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8.3 21 Reviews
  • Rosewood Lodge, Weston-super-Mare
Rosewood Lodge is a relaxed friendly and welcoming care home for the elderly in Weston-super-mare situated close to the town centre, all local amenities and just a very short walk to the beach allowing easy access for visiting family and friends.

Rosewood Lodge's dedicated staff provide high levels of care with a person-centred approach, ensuring all individual needs, requirements and preferences are met at all times in an immaculate residential setting.

Potential Residents are encouraged to spend a day with us at Rosewood Lodge, before making a final decision, without incurring any costs.

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Care Provided by Rosewood Lodge

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Mr & Mrs P Scott
  • Person in charge
  • Verity Warren (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Rosewood Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £890
    • RESPITE Self-Funded Residential Care £860 – £900
  • (these prices are only a guideline, please contact Rosewood Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Rosewood Lodge Reviews (21)

Total of 21, showing 1-20
8.3

Rosewood Lodge has a Review Score of 8.3 (8.250) out of 10, based on 2 reviews in the last 2 years. Over all time Rosewood Lodge has 21 reviews.

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Review from Kelvin S (Son of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently spent a month of respite care at Rosewood Lodge.
The care was brilliant and very supportive to both my father and family that visited.
On entering Rosewood Lodge, it felt comfortable and very homely.
Nothing was too much trouble and all the staff were supportive of my father's
needs during his stay.
The one thing that stood out for me was that prior to my father going to Rosewood Lodge he was visited in his own home by staff members to introduce themselves and fully assess my father's needs.
The location is excellent, not far from the seafront in Weston and has a small but well-maintained garden for residents and family to use.
My father commented on several occasions how good the food was, this is cooked on the premises with residents eating in a welcoming, communal dining space.

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Review from Sharon S (Daughter of Resident) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic. My dad has finally settled at Rosewood Lodge. A special thanks to two staff members in particular who are amazing with my dad and give him the courage he needs! My dad was very unhappy when he moved in, but is now settled and loves the food and his new room, now that he’s on
the ground floor. He has made some friends and has people to talk to, which he never had at home. It has definitely improved his mental wellbeing!

Reply from Debra Scott, Owner at Rosewood Lodge

Thank you for such positive feedback. Sometimes it takes a number of weeks to settle into a new home.


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Review from E T (Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff, in general, are very good, but the management are not here very often.

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Review from Pat B (Daughter of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Throughout the pandemic, they have always done their best to ensure I can keep in touch with Dad. I have seen him regularly in a completely safe manner. I am extremely grateful.

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Review from Sally W (Daughter of Resident) published on 14 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Rosewood Lodge since September 2019, and during this time, I have always found the staff to be very caring, approachable and happy to help whatever the circumstance.

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Review from Martyn B (Son of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home since September 2019.
She is always happy.
The staff are very caring and welcoming to us.

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Review from Nicholas B (Son of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosewood Lodge is a small care home near the seafront. It is a very well maintained, clean and warm care home with very friendly and caring staff. During the pandemic, the staff have kept residents safe from infection, while doing their best to allow relatives to visit their loved ones when possible.

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Review from Stella P (Daughter of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My much-loved father has resided at Rosewood for 8-months, he is not always the easiest person. Never have I felt anything but respect and care for his every need and want. I can honestly say whilst taking covid into consideration, I have entrusted my dad to the best establishment in the area (I have
worked in a few). The care and concern are second to none. Health and security measures are excellent. Highly recommend, thank you.

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Review from Derek W (Son of Resident) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is aged 93 and has dementia. I am very pleased with the care she receives at Rosewood Lodge, which is a great relief to me. The staff and management show Mum great respect and patience. Nothing is too much trouble. Mum thinks the food she receives is fantastic.

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Review from Julie R (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother is a resident here, she says she is ok there but if she turns the TV up they turn it down saying its too loud, she is going deaf. She talks loud and they keep telling her to shut up and stop shouting. She asked to go to the toilet and they told her she would have to wait, we are busy. When
I visit or phone with a concern I get a really bad attitude from the management even to the point when they say hurry up and have your say so I can put the phone down on. My biggest regret was placing my mother here, they are very unprofessional!

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Review from Anita W (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were worried about mum going into a home and feel extremely lucky to have been offered a place for her there. I cannot express how much we like all the staff, how willing they are to help and the general friendliness and feeling of contentment within the home.

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Review from Linda D (Sister of Resident) published on 28 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Rosewood Lodge since July, he absolutely loves it there. On my first visit to see him, I was made very welcome by the staff, they are very friendly and they took me to see his room. It was lovely, very clean with an ensuite, there is a room where all the residents sit with a TV
or there is another room if you just want to sit quietly. There is also a nice dining room, on leaving after seeing my brother, I was invited to go and have lunch with him anytime, all I had to do was ring up in the morning to say that I would like to have lunch with him, how nice is that, can't fault it.

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Review from V B (Sister of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, caring to a high standard, but peppered with a sense of humour. Residents are treated with respect and listened to. Comfortable room, resident hairdresser, a number of activities on offer, all available and enjoyed by the residents and their visitors. Visitors always welcomed and made to feel
part of the care of their relative in the home.

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Review from J E (Daughter of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Rosewood Lodge in April. She was always worried about going into a care home, being in her own house until she was 91 years old. She absolutely loves it in Rosewood Lodge. The staff are always helpful and do everything they can when she gets anxious and the atmosphere is happy and relaxed
since she has been there.
It improves all the time and all the residents are always happy and encouraged to join in the activities. We feel so happy to have found somewhere so good and not have to worry if she is being cared for properly.
Well done to all the staff for doing a wonderful job.

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Review from A B (Daughter of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rosewood Lodge provides a warm, comfortable and friendly home. The staff are wonderful - very caring and nothing is too much trouble.
The door is always open and friends and family are welcome at any time - there is nothing to hide.
Residents and family meetings are held to encourage proposing fresh
ideas or airing any worries which might arise.
Thoroughly recommended.

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Review from Rennie G (Friend of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is lovely, bright, clean and all the staff are really great. Nothing is too much trouble. My friend is very happy there.

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Review from Heather R (Daughter of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is very happy with all the staff, as I am. They all seem friendly and helpful. He enjoys the food (he's put on weight).
It took a little while but he now feels settled and comfortable in Rosewood Lodge, which in turn is a weight off my shoulders. The staff are great!

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Review from Susan T (Daughter of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is so friendly. The care is impeccable and my mother is very happy here. The food is fresh, meat, veg etc. and if the residents do not fancy what is on the menu, they just ask for something else. There are no problems.

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Review from P S (Daughter of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who has been a resined since 2014 had a fall at one of her clubs. A member of staff from Rosewood went to the hospital and stayed with her and accompanied her back to Rosewood when she was released. All the staff have been very helpful as she now needs more assistance than before and I have
been kept up-to-date with her progress. They go out of their way to encourage her to eat and make special things for her when she doesn't want what everyone else is having.

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Review from Julie P (Daughter of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Rosewood Lodge for just over a year. During that time he has regular visits from myself and other family member. Whether pre-planned or arriving unannounced we have always found the management and staff to be very caring, friendly and good-humoured towards their residents
and visitors alike. The meals provided are good, well balanced and staff do their best to offer an alternative, if requested. Rosewood Lodge has a very homely feel, being a converted family house of generous proportions with comfortable accommodation, but without the identical long corridors and rooms of purpose-built care homes. To be cared for in one's own home would be an ideal situation, but when this is no longer possible I feel Rosewood Lodge offers a very homely and caring alternative.

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Current Review Score: 8.3 (8.250)

Overview of Review Score

The Review Score of 8.3 (8.250) out of 10 for Rosewood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.625 for Rosewood Lodge is calculated as follows: ( (16 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for Rosewood Lodge is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 2 Positive Reviews ÷ 4 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Sep 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Rosewood Lodge

What types of Care is Rosewood Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosewood Lodge provide?

Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rosewood Lodge have?

There are 20 Single Rooms.

What are the Facilities & Services at Rosewood Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosewood Lodge to the centre of Weston-super-Mare?

0.8 mile(s) as the crow flies, distance by road may be significantly further.