We accept local authority rate. However, all rates are subject to individual care needs following a personal assessment.
Welcome visitors to the home. Stuart House has no set visiting times. However this may be subject to change if infection control measures need to be enhanced.
The home also invite and welcome visitors to share meal times with them.
Car park to the rear of the property
Stuart House has a Review Score of 9.8 (9.835) out of 10, based on 16 reviews in the last 2 years. Over all time Stuart House has 28 reviews.
Review from C P (Niece of Resident) published on 9 April 2025
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It's lovely to hear that our team at Stuart House has made such a positive difference for your family. It is wonderful to hear that you've found Stuart House to be welcoming and caring. The home has a lovely family feel and our dedicated staff take great pride in getting to know each resident personally. They also work hard to create a welcoming and engaging environment through daily interactions and tailored activities. It is great to hear that you've found these to be fun and stimulating. I'll be sure to pass your lovely feedback on to the Home Manager and the rest of the team - I know they will be deeply touched and encouraged by your words. Kind regards, Pip
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Review from Louise G (Daughter of Resident) published on 9 April 2025
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for your kind and heartfelt review. We truly appreciate you taking the time to share your experience.We understand how difficult it can be to make the decision to move a loved one into care, and we're honoured that you chose Stuart House for your dad. It's wonderful to hear that he has settled in well and that our team has been able to support him with the care, patience, and understanding he deserves. Our staff work hard to create a warm and welcoming environment where every resident feels valued, so your comments really do mean a great deal. We're also delighted that the organised activities and trips have brought joy and enrichment.Knowing that we've been able to give you and your family peace of mind is incredibly rewarding. We'll make sure to pass on your lovely words to all our carers and staff - they'll be so pleased to hear them. Thank you once again for your thoughtful feedback. Kind regards, Pip
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Review from L K (Daughter of Resident) published on 9 April 2025
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for taking the time to write this lovely review of our Stuart House Care Home. We're truly delighted to hear about your positive experience and the care your mother is receiving. It is lovely to read that your family have felt welcomed and comforted by our staff. We're especially pleased that you've found the atmosphere to be calm and happy - that's exactly what the team aim for. I will pass on your lovely comments about our activities coordinator, manager and care staff. They'll be so pleased to know they've made such a meaningful difference.Thank you again for your kind words. Kind regards, Pip
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Review from I H (Daughter of Resident) published on 9 April 2025
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The home is clean, tidy and is always looking homely. Effort
I am so pleased by mother is in Stuart House rather than anywhere else.
Reply from Pip Harris, Marketing Manager at Stuart House
Thank you for your kind and thoughtful words. We're delighted to hear how happy you are with the care your mother is receiving at our Stuart House Care Home. Your praise for our team means a great deal, they work incredibly hard to ensure all residents feel comfortable, safe and valued, so it's wonderful to know their efforts have made such a positive impression. We're also pleased that you feel welcomed during your visits - that sense of openness and warmth is something the team take great pride in. We're glad to hear that you enjoy the atmosphere of the home including the team's festive decorations. Thank you once again for your lovely feedback, I will pass it on to the team at Stuart House who will be really pleased to read your kind words. Kind regards, Pip
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Review from Graham W (Regular Volunteer) published on 24 March 2025
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for your lovely review of Stuart House Care Home. We are delighted to hear that you enjoy visiting with your therapy dog, Pepper. I've experienced firsthand how much joy your visits bring to both residents and staff. It's wonderful that you've found a warm, homely environment where residents feel comfortable and well cared for, and we truly appreciate you noticing the dedication and kindness of our staff.Thank you for the time and care you and Pepper give to Stuart House-it is deeply appreciated. Kind regards, Pip
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Review from Malcolm B (Son of Resident) published on 12 February 2025
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for your wonderful review! It is lovely to hear how happy your Mother is at Stuart House. Our team is dedicated to providing the highest level of care, and it means the world to us to know that their efforts are making such a positive difference. I will share your lovely review with the Home Manager and staff team at Stuart House - I am sure they'll be delighted to read your kind words. Thank you again, Pip
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Review from Bev P (Stepdaughter of Resident) published on 12 February 2025
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you for taking the time to write a review about our Stuart House Care Home. We are delighted to hear that you're happy with the care your loved one is receiving. Our team is dedicated to providing compassionate support while keeping families up-to-date, so it's wonderful to know that you feel well-informed about his care. It's also great to hear that he is enjoying his meals and maintaining good health. I will pass your kind words on to the team at Stuart House. I am sure they'll be pleased to read your lovely review. Kind regards, Pip
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Review from Kate B (Daughter of Resident) published on 5 February 2025
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for your kind words and for taking the time to share your experience. It's lovely to hear that your Mum feels at home at Stuart House and that our team's care and dedication have made such a meaningful impact. We're also delighted to know she enjoys the activities and outings. Our activities staff put a great deal of thought into planning engaging experiences, so it's wonderful to hear they are being appreciated. I'll be sure to share your lovely feedback with the team, they will be thrilled to read it. Your kind words mean so much. Thank you again for your thoughtful review. Kind regards.
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Review from Carol A (Daughter of Resident) published on 2 September 2024
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for writing this glowing review of our Stuart House Care Home. You've covered in lots of detail why this home is so special, thank you for taking the time to do this and for being so kind with your words. It is so lovely to know that you always feel welcomed by the staff at Stuart House and that you are happy that your Mum has made it her home. I will pass your lovely review on to the Care Home Manager and staff team who will be delighted to read it. Many thanks.
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Review from Graham S (Regular Volunteer) published on 21 August 2024
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for taking the time to write this lovely review and for giving up your time to volunteer at Stuart House. It's wonderful to hear that you enjoy visiting due to the warm atmosphere of the home. I will pass your review on to the Care Home Manager who will be very touched to read your kind words.
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Review from Lyn R (Daughter of Resident) published on 21 August 2024
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you for writing this thoughtful review of our Stuart House Care Home. It is lovely to hear that your experience has been positive and that the staff have helped your family and your mother navigate this difficult time with sensitivity. I will pass your heartfelt thanks on to the care home manager and staff team who will be delighted to read that you couldn't wish for a better home for your mother.
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Review from Fiona S (Sister of Resident) published on 21 August 2024
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you for your kind words. It is lovely to hear that you are pleased that your sister is a resident of Stuart House and that you've found the staff to be caring, attentive and helpful. I will pass your review on to the Care Home Manager and the staff team who will be really pleased to read your kind feedback.
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Review from Peter L (Son of Resident) published on 17 January 2024
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for taking the time to write this wonderful review. It is so lovely to hear that your father was comfortable at Stuart House, so much so that your mother is now happy to make it her home too. I will pass your kind words on to the Care Home Manager and staff as I'm sure they will be happy to read your review. Kind regards
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Review from M S (Son of Resident) published on 10 January 2024
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for taking the time to write this lovely review of our Stuart House Care Home. We are pleased to hear that your father enjoys living there and you are being kept up to date by the staff. I will pass your kind words on to the Manager and staff team. Take care.
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Review from Rod S (Son of Resident) published on 28 September 2023
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Reply from Leila Sharkey, Operations Manager at Stuart House
Thank you for taking the time to write this review. It means so much to the team and I shall be sure to pass your comments on to them.
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Review from Jo H (Daughter of Resident) published on 18 September 2023
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Reply from Caroline Walton, Quality & Compliance Manager at Stuart House
Thank you for taking the time to review Stuart House. We are happy you are pleased with the care of your mother.
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Review from Nadia F (Daughter of Resident) published on 6 March 2023
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for taking the time to write this review. We're sorry for your loss and pass on our condolences to you and your family on the passing of your Dad. Your honest feedback about our Stuart House Care Home is very much appreciated, and we're delighted to read that your Dad was happy with us at Stuart House and you felt secure in knowing that he was safe and receiving our high standard of care. I will pass your review on to the manager and Stuart House staff team, as I am sure they'd love to read your kind words. Take care.
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Review from Jake E (Son of Resident) published on 6 March 2023
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you for your kind words. The staff team and manager at Stuart House will be absolutely delighted to read your lovely review; I will pass it on to them. Thank you for taking the time to write a review and provide us with such great feedback. Kind regards.
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Review from Stephanie J (Daughter of Resident) published on 20 February 2023
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for taking the time to write this review of our Stuart House Care Home. We are pleased to hear that your Mum is happy at Stuart House and you are happy with the care she is receiving. Kind regards.
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Review from I P (Husband of Resident) published on 20 February 2023
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Reply from Pip Harris, Marketing Manager at Stuart House
Thank you for taking the time to write this review. It is lovely to hear that you have found Stuart House and the staff there to be welcoming. Thank you for your feedback about tea times, we'll take this forward to help improve the service. Kind regards.
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The Review Score of 9.8 (9.835) out of 10 for Stuart House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.835 for Stuart House is calculated as follows: ( (157 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 182 Ratings = 4.835
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Stuart House is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Sep 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Care Home Manager
Joined: 2005
Debbie joined Notaro Care Homes as a senior carer in 2005 and quickly became deputy manager soon after. In 2006 she was recruited as registered manager for the home and continues to work there today. Debbie realised early on in her career that she loved working with people with mental health issues and her determination and drive has led her to become a very successful respected manager, enabling individuals living with dementia.
Debbie has gathered a plethora of qualifications pertaining to her role, including the registered manager’s leadership and management qualification.
Outside of work she enjoys spending time with her family and friends and running around after her granddaughter.
Please feel free to contact Debbie