Winash Residential Home

9 Albert Road, Clevedon BS21 7RP
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8.6 4 Reviews
  • Winash Residential Home, Clevedon
Winash is a family-run care home, built on true family values such as trust, care, and respect.

The Wood family purchased Winash in 1973. They lived and worked there, providing on-site care whenever residents needed it, 24 hours a day.

Fifty years later, Winash is now managed by the second generation of the family to oversee and own the business. Over the years, the team has fostered strong relationships within the community. The care home has earned the trust of families to look after their loved ones because they take the time to understand each person and their family relationships.

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Care Provided by Winash Residential Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Owner
  • Winash Ltd
  • Person in charge
  • Emma Utley (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001
    • Number of floors: 2

Funding & Fees Guide for Winash Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £871 – £1,038
    • RESPITE Self-Funded Residential Care up to £1,150

  • Fees exclude: Dry cleaning, Chiropody, Hairdressing, Outings, Dentist, Escort to appointments, certain transport, Optician or any medicines not provided by the NHS.
  • (these prices are only a guideline, please contact Winash Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On street parking


Winash Residential Home Reviews (4)

8.6

Winash Residential Home has a Review Score of 8.6 (8.625) out of 10, based on 4 reviews in the last 2 years. Over all time Winash Residential Home has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from Bill F (Power of Attorney of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt, for whom I have power of attorney, has been in Winash for 10 years. She has been very well looked after by friendly, courteous and helpful staff. The food, which is home-made, is good and varied. The medical care and supervision are excellent and the fees reasonable.

Reply from Heather House, Director at Winash Residential Home

Thank you for taking the time to leave review. We are so happy that you are having had a great experience with us.


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Review from L D (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience, Winash is a very good place to be. There is a friendly welcoming atmosphere. The staff are caring, helpful and approachable. Residents are treated with care and respect. There are varied activities organised most days for those who wish to join in. Also there are some trips out when
possible. Visits by young children from the nursery next door and older children from local schools visit and interact with residents, which they all seem to enjoy. There is a hairdresser that visits weekly. The food is very good and cooked on the premises. My mother and our family are very happy with the care she receives and the extra care the staff have shown after her recent fall. Nothing was too much trouble so thank you everyone.

Reply from Heather House, Director at Winash Residential Home

Many thanks for your review. We are so happy to hear that your mum is very happy with our care. We hope to continue providing your loved one with the best possible care.


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Review from Peter A (Son of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found by my niece based on reviews and has certainly lived up to expectations particularly the most important aspect of a care home, the staff have been excellent, both my mother and I have found them to be very good. My mother sings their praises every time I visit. The only minor observations are
as it is not a very large building (a good thing) making parking difficult. No room for a car park. The building looks very well maintained, and very clean, though dark wardrobes and carpet (for practical reasons I guess) can make it seem dark inside in some rooms particularly during the gloomy weather we have been having.

Reply from Heather House, Director at Winash Residential Home

Thank you for taking the time to complete a review. We are delighted to have your mum here at Winash. Thank you for your valued feedback and we will bear your comments in mind for the future.


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Review from C R (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father-in-law stayed at Winash for 2 weeks' respite and they loved it. They were so well cared for and the staff were all lovely. My mother-in-law particularly liked the activities in the afternoon. They're looking forward to coming for their next visit. soon.

Reply from Heather House, Director at Winash Residential Home

Thank you for your feedback. We are delighted that your family enjoyed their stay with us. We hope to see them again soon.


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Current Review Score: 8.6 (8.625)

Overview of Review Score

The Review Score of 8.6 (8.625) out of 10 for Winash Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.625 for Winash Residential Home is calculated as follows: ( (31 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Winash Residential Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 4 Positive Reviews ÷ 6.4 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Heather

Heather House

Job Title: Director/Registered Manager

Heather studied nursing at the University of East London


Emma and Chelsea

Emma and Chelsea

Job Title: Manager / Deputy Manager

Emma and Chelsea have worked hard to develop their careers and they are now part of the Management Team


Frequently Asked Questions about Winash Residential Home

What types of Care is Winash Residential Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Winash Residential Home provide?

Day Care & Convalescent Care are other types of care provided.

How many Rooms does Winash Residential Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Winash Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Winash Residential Home to the centre of Clevedon?

0.4 mile(s) as the crow flies, distance by road may be significantly further.