Bridge House Residential Home

31 Rectory Road, Frampton Cotterell, Bristol BS36 2BN
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8.5 8 Reviews
  • Bridge House Residential Home, Bristol
The philosophy of Bridge House is to encourage each resident to preserve their individuality. All staff are committed to meeting the residents’ individual physical, social, emotional, intellectual and spiritual needs so that each person retains their independence and dignity in a warm, homely and caring environment.

Through a carefully devised person-centred care plan each resident will be encouraged to maintain, and where possible, develop a meaningful quality of life. Great emphasis is placed on the mental and physical stimulation of the residents as well as providing for their physical health needs.

The staff team show compassion, respect and empathy in the delivery of care 24 hours a day. Through their honesty and transparency they hold themselves accountable for all they do in the best interests of the residents.

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Care Provided by Bridge House Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bridge House (Residential Home) Ltd
  • Person in charge
  • Cheryl Lawrence (Registered Manager)
  • Admission Criteria
    • Self Referrals and Local Authority referrals
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Bridge House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
    • Self-Funded Residential Dementia Care £1,100 – £1,400
    • RESPITE Self-Funded Residential Care £1,100 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,400

  • Fees may vary in accordance with pre-admission assessment of needs


    Fees do not include additional services, such as: weekly hairdressing, chiropody services, newspaper deliveries, outings etc
  • (these prices are only a guideline, please contact Bridge House Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is permitted at anytime of day, and at night in extenuating circumstances


  • Parking

  • On site car park available for visitors


Bridge House Residential Home Reviews (8)

8.5

Bridge House Residential Home has a Review Score of 8.5 (8.458) out of 10, based on 2 reviews in the last 2 years. Over all time Bridge House Residential Home has 8 reviews.

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 0

Date Published

8
2
2
2
6

Review from Ian S (Husband of Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife became resident at Bridge House on January 8th 2025. Bridge House was my first choice of home for my wife based on previous experience with the home and I felt it best suited my wife. She is very content and 'happy' there and enthusiasically join in with music related activties. My/my wife experience
is one of total satisfaction with B.H.

Reply from Ryan, Head of Care Operations at Bridge House Residential Home

Thank you Ian for taking the time to write a review. We really appreciate it.


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Review from Joyce H (Wife of Resident) published on 26 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge House is an excellent residential home. Residents are treated with respect whatever their condition: Most of the staff are courteous and caring. The situation of the home is peaceful and serene. The home is kept clean and a pleasure to be in.

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Review from J S (Son of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly home with lovely staff, excellent home-cooked food and cakes, a constantly boiling kettle and generally a very nice feel to the place.
I would highly recommend Bridge House and we are very glad to have found it.

Reply from Cheryl Lawrence, Owner / Registered Manager at Bridge House Residential Home

Thank you for taking the time to provide your review of our service.


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Review from Bryan H (Son-in-law of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to Bridge House twice now and I can see only in a short while, that my father-in-law has settled well and the care and attention I see there is amazing. In two weeks, he has been on a boat trip and was available to go on a cream tea, he was so happy there, he stayed to chat with a chap.
The home is fantastic, in and out. The garden has a miniature railway and is just great and well-kept. Today they were doing flower arranging, but I was able to take my father-in-law out into the garden to have a walk. I was treated to greeted to tea and biscuits and a smile and at the end of the visit, helped to make my way, without trouble.

Reply from Cheryl Lawrence, Owner / Registered Manager at Bridge House Residential Home

Thank you so much for your kind words. It's a pleasure to care for your father-in-law and we are pleased he has settled so well.


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Review from S P (Daughter of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely. All the staff are friendly and they always make you feel welcome as a visitor. Mum enjoys the food, has a nice, clean room and is happy living there. They will help with organising things like parties and residents and relatives are invited and included when there is a special event.
I only gave activities a good, because I am not 100% sure what activities they do.

Reply from Cheryl Lawrence, Owner / Registered Manager at Bridge House Residential Home

Thank you so much for your kind words. We enjoy assisting with any celebrations.


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Review from S G (Sister of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find it a very nice home. Caring staff, friendly atmosphere and nice surroundings. Usually, plenty going on, a bit restricted at the moment, due to sign of the times. Easy to approach with any problems. Most satisfactory.

Reply from Cheryl Lawrence, Owner / Registered Manager at Bridge House Residential Home

Thank you very much for taking the time to review our service and for your positive comments.


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Review from Barbara S (Sister of Resident) published on 25 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Bridge House Residential Home for six and a half years. He was loved and cared for and was very content and happy. He enjoyed everything that was going on. Going out on outings, entertainment, special events, parties, and birthdays, which he could choose what he wanted for tea and
a birthday cake was made. The family was always invited and made very welcome, but of course, l lot of this was affected by covid. It was a good six and a half happy years for him, until sadly we lost him on January 31st 2022.

Reply from Cheryl Lawrence, Owner / Registered Manager at Bridge House Residential Home

Thank you so much for your kind words. It was indeed a pleasure to care for your brother over the 6+ years and we miss him terribly.


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Review from Karen P (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum had a short stay at Bridge House. Very well run, homely home. All the staff were so caring and kind to Mum and also to me. Lovely home-cooked meals, which she enjoyed. Lots of different activities for everyone. Thank you all for looking after Mum.

Reply from Cheryl Lawrence, Owner / Registered Manager at Bridge House Residential Home

Thank you so much for your kind words.
It was indeed a pleasure to care for your mum at Bridge House.


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Current Review Score: 8.5 (8.458)

Overview of Review Score

The Review Score of 8.5 (8.458) out of 10 for Bridge House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Bridge House Residential Home is calculated as follows: ( (19 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.75 Points relating to the number of positive Reviews for Bridge House Residential Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2. 2 Positive Reviews ÷ 3.2 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

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Cheryl Lawrence

Job Title: Director

Joined: 2016

Director of Care


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Ryan Davy

Job Title: Head of Care Operations

Joined: 2023

Operations


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Luke Venn

Job Title: Director

Joined: 2022

Director of Business


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Kerry Barlass

Job Title: Deputy Manager

Joined: 2012

Day-to-day running of the home


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Alicia Gardner

Job Title: Care Manager

Joined: 2024

Care team management


Frequently Asked Questions about Bridge House Residential Home

What types of Care is Bridge House Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bridge House Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bridge House Residential Home have?

There are 16 Single Rooms.

What are the Facilities & Services at Bridge House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bridge House Residential Home to the centre of Bristol?

7.2 mile(s) as the crow flies, distance by road may be significantly further.