Frenchay House

Beckspool Road, Frenchay Common, Frenchay, Bristol BS16 1NE
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9.4 10 Reviews
  • Frenchay House, Bristol
Sitting opposite Frenchay Common in the South Gloucestershire village of Frenchay near Bristol, Frenchay House provides expert levels of residential care to the elderly.

This welcoming AbleCare home boasts a range of modern facilities despite it being a Grade 2 listed building, including beautifully decorated bedrooms, some of which are equipped with ensuite bathroom facilities, a cosy communal lounge and perfectly manicured gardens.

The dedicated team here at Frenchay House priorities creating a strong community feeling, whether it be through a range of activities and events such as the local flower show or encouraging residents to get involved with the daily tasks around the home.

Frenchay House hosts a wide range of facilities and amenities to the residents including baking, chair aerobics, coffee mornings and trips out in the home's minibus.

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Care Provided by Frenchay House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karin Brownlie (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009
    • Number of floors: 3

Funding & Fees Guide for Frenchay House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • Starting from £1,300 per week based care needs and room avaiability.
  • (these prices are only a guideline, please contact Frenchay House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Frenchay House welcomes all visitors, tea and coffee is provided and seating in the garden with a view of the common on nice days.


    Visitors are asked to sign in and out and encouraged to rate the visit.


  • Parking

  • Parking is available on site.


Frenchay House Reviews (10)

9.4

Frenchay House has a Review Score of 9.4 (9.354) out of 10, based on 6 reviews in the last 2 years. Over all time Frenchay House has 10 reviews.

Overall Experience

  • 9
  • 1
  • 0
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4

Review from R D (Son of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only here for 28-day assessment on Pathway 3. I have found the staff excellent and supportive and treat mum with respect. I find the home welcoming and secure.

Reply from KARIN BROWNLIE, Registered Manager at Frenchay House

Thank you so much for your lovely response. We truly appreciate your kind words and support. At Frenchay House, our team is dedicated to providing the best care possible to each and every one of our residents. We strive to create a warm, welcoming, and compassionate environment where everyone feels safe, valued, and well cared for. Your feedback is incredibly meaningful to us, and we are grateful for the opportunity to serve you and your loved ones.


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Review from R C (Son of Resident) published on 24 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the home overall and the staff were all exceptionally attentive and friendly. Mum was only there a short while but I simply couldn't fault anything. The home was beautiful and we could of wished nothing more for our Mum

Reply from Karin Brownlie, Registered Manager at Frenchay House

Thank you so much for your positive review! We're truly grateful for your kind words and for recognising the care we strive to provide every day. Our team is dedicated to ensuring the highest standards of comfort, compassion and individualised attention for everyone we serve. Your feedback inspires us to continue our commitment to excellence, creating an environment where everyone feels valued, respected and cared for like family.


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Review from Norah C (Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy being at Frenchay House. I get great care and support. The staff are fantastic. I enjoy the activities and enjoy visits from the nursery.
Thank you Frenchay House.

Reply from KARIN BROWNLIE, Registered Manager at Frenchay House

Thank you for your review - we are thrilled that you are so happy!


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Review from J C (Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home, great staff. Very happy here.

Reply from KARIN BROWNLIE, Registered Manager at Frenchay House

Thank you for your review - we are thrilled that you are so happy!


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Review from T M (Daughter of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident in Frenchay House from May 2022 until we lost her in January 2024. She received amazing care from all staff and not only did they look after Mum but also looked after dad when he visited her on a daily basis.

Reply from Callum Pearce, Group Manager at Frenchay House

Thank you for your review, we are so glad that you were happy with your mums care, which extended out to your family. I will pass your comments onto the Frenchay House Team.


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Review from P M (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Frenchay House were very supportive when we asked if we could have a bench in the garden to remember Dad. Even though Dad had passed away a year previous to his bench being in the garden, it was still difficult and Frenchay House understood that, giving us time to be quiet and remember Dad. Their care
and thoughtfulness made all the difference - thank you!

Reply from Callum Pearce, Group Manager at Frenchay House

Thank you for such a nice review, we are so glad you felt supported by the staff at Frenchay House, i will be sure to pass your comments to the team.


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Review from S S (Daughter of Resident) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last few years, my mum has had respite in other homes which in fairness have been good but none have compared to the high-quality and sense of loving care that mum has enjoyed at Frenchay House, where mum has now lived as a permanent resident for almost a year. We have found the team of staff
to be both compassionate and joyful in the most trying of circumstances. They have helped my family enormously by going the extra mile for both mum and the rest of my family at some considerable cost to themselves, but they have taken it all in their stride for mum's sake. We don't think that other homes would have shown the same detailed care in similar circumstances. Therefore, I can honestly say that we all feel the loving embrace of our new Frenchay Family and thank the fabulous team, far too many to mention individually, to which mum and my family are so grateful.

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Review from Patsy M (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Massive thank you for making mum's birthday so special recently when the home was on lockdown. You are such lovely people and I consider you an extension of our own families. Keep up the fantastic work and stay safe and well.

Reply from Sam Hawker, Director at Frenchay House

Thanks so much for your feedback, we're so glad your Mum enjoyed her birthday. It is so important to us as a team to help everyone feel special.


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Review from Denise E (Daughter of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother went into Frenchay House for respite which turned into a permanent placement in June 2021. She still has full capacity but her mobility has declined considerably during the last 12 months. We have been thoroughly happy with the level of care my mother has received. The staff are
especially friendly and caring and cannot do enough to keep my mother happy. Excellent care and we highly recommend this home to others.

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Review from Jane S (Daughter of Resident) published on 26 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was here until the end of her life and I cannot speak highly enough of the care she was given. The atmosphere of the home is comfortable and the staff are wonderful and demonstrate an excellent standard of care. They treated mum (and us) as their extended 'family'. The food is nutritious and
cooked fresh on the premises and served in a restaurant-style dining room with a friendly atmosphere. However, whenever mum did not feel able to cope with the dining room, they happily served her in her room and even offered alternative menus for her. The home also offered regular activities for the residents to take part in if they wished. They have an excellent hairdresser on Fridays and regular medical visits from a local doctor.

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Current Review Score: 9.4 (9.354)

Overview of Review Score

The Review Score of 9.4 (9.354) out of 10 for Frenchay House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.754 for Frenchay House is calculated as follows: ( (56 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 69 Ratings = 4.754

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Frenchay House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Karin

Karin Brownlie

Job Title: Registered Manager

Joined: 2018

Karin Brownlie, the Registered Manager at Frenchay House, brings a wealth of experience and a compassionate approach to her role. With a deep commitment to providing high-quality care, she leads the team with both professionalism and warmth, ensuring that each resident receives personalised support in a safe and nurturing environment. Her leadership is rooted in a strong understanding of the challenges and joys of residential care, and she takes pride in fostering a culture of respect, dignity, and kindness. Karin’s approachable nature and dedication to continuous improvement ensure that the care provided at Frenchay House is always of the highest standard, making her an invaluable part of the team and a trusted leader in the community.


Vicki

Vicki Thomas

Job Title: Deputy Manager

Joined: 2017

Vicki Thomas, the Deputy Manager at Frenchay House, is an integral part of the care team, known for her professionalism, empathy, and dedication to resident well-being. With a strong background in healthcare and leadership, Vicki supports the Registered Manager in ensuring the highest standards of care are consistently met, while also taking an active role in the day-to-day operations of the home. Her approachable and supportive nature makes her a trusted figure for both residents and staff, as she fosters a positive, collaborative environment. Vicki is passionate about delivering person-centred care, and she works closely with families, the care team, and healthcare professionals to ensure that each resident's unique needs are met with compassion and respect. Her commitment to continuous learning and improvement further enhances the quality of care provided at Frenchay House.


Callum

Callum Pearce

Job Title: Group Manager

Joined: 2024

Callum joined Able Care in August 2024 with 12 years of experience in the care sector. His passion is elderly and dementia care and has successfully managed two dementia care homes. Callum will be overseeing two of the care homes within the group with a focus on maintaining high standards and improving local connections.


Callum has recently started a master's Degree in healthcare management.


Frequently Asked Questions about Frenchay House

What types of Care is Frenchay House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Frenchay House provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Frenchay House have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Frenchay House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Frenchay House to the centre of Bristol?

4.2 mile(s) as the crow flies, distance by road may be significantly further.