I can’t thank the staff enough for the amazing care that they gave my mum
Sue H (Daughter of Resident)
Thank you so much. It is truly a wonderful home and Mum was very happy being there.
Sue H (Daughter of Resident)
The staff are second to none. Nothing is too much trouble.
Jackie J (Daughter of Resident)
Plenty of parking to the front of the home.
Little Croft Care Home has a Review Score of 8.1 (8.122) out of 10, based on 1 reviews in the last 2 years. Over all time Little Croft Care Home has 30 reviews.
Review from J S (Grandson of Resident) published on 31 January 2024
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Reply from Carol Evans, Manager at Little Croft Care Home
Thank-you so much for writing such a lovely review of our home, it is very much appreciated and I look forward to seeing you soon. Best wishes
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Review from M E (Resident) published on 21 February 2023
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Reply from Carol Evans, Manager at Little Croft Care Home
Thank-you for taking the time to write this lovely review of our home. We are so glad you love living here. Best wishes
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Review from A T (Daughter of Resident) published on 21 February 2023
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Reply from Carol Evans, Manager at Little Croft Care Home
Thank-you so much for writing such a lovely review of our home, we are so happy that your mum loves it here and I will pass on your comments to all the staff. Best wishes
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Review from I M (Resident) published on 21 February 2023
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Reply from Carol Evans, Manager at Little Croft Care Home
Thank-you so much for your lovely review of our home. Best wishes
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Review from Jessica T (Granddaughter of Resident) published on 1 February 2023
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Reply from Carol Evans, Manager at Little Croft Care Home
Thank you for your kind words about our home, it is very much appreciated. We look forward to seeing you soon. Best wishes.
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Review from Jhon M (Grandson of Resident) published on 17 January 2023
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Reply from Carol Evans, Manager at Little Croft Care Home
Thank-you so much for your kind words about our home, it is very much appreciated and I will pass on your lovely words to the staff. Look forward to seeing you soon. Best wishes
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Review from L W (Daughter of Resident) published on 14 September 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for writing such a lovely review of our home. Best wishes.
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Review from M B (Respite Resident) published on 2 September 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
We are so happy that you love staying at Little Croft and I look forward to seeing you when I'm there next. Best wishes
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Review from Pamela R (Resident) published on 9 August 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you for your lovely review, it is an absolute delight having you in the home and I'm glad you're very happy living with us. Best wishes
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Review from Richard O (Son of Resident) published on 14 July 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank-you so much for writing such a lovely review. We always strive to do the best for the residents, so it is lovely to receive such great praise. Best wishes.
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Review from Audrey Y (Respite Resident) published on 30 June 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for taking the time to write such a lovely review of our home. We love having you in the home and I look forward to seeing you soon.
Best wishes
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Review from Lenore M (Daughter of Resident) published on 29 June 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for your wonderful review. I will pass on your lovely comments to our team, who will be over the moon. Caring is a job done because of a passion to care and look after people, and the staff are always overwhelmed when their hard work and commitment are recognised. Thank you once again for taking the time to write this.
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Review from T S (Great-granddaughter of Resident) published on 15 June 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for writing such a lovely review of our home and staff. It makes me immensely proud, and I will be sure to pass on your wonderful comments to all the staff. Best wishes to you and your family.
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Review from D O (Grandson of Resident) published on 13 June 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for taking the time to review Little Croft. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take the time to understand the needs and interests of your grandma, as well as all residents and pride ourselves on providing outstanding choices when meeting the needs of residents’ individual requirements. Your feedback is appreciated as we continue to work hard, ensuring we meet and exceed the expectations of those we support, relatives and care professionals. We welcome the opportunity to review and improve upon what we offer and will continue to provide the level of care that your grandma deserves. Thank-you.
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Review from Andy M (Great-grandson of Resident) published on 13 June 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Many thanks for taking the time to complete a review and writing such lovely comments. Best wishes
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Review from J R (Husband of Resident) published on 7 March 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Your kind words about our home are very much appreciated. Thank you for taking the time to write a lovely review and I will make sure your comments are passed on to the team. Best wishes.
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Review from Diane G (Daughter of Resident) published on 18 February 2022
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for your lovely comments about our home. I will make sure they are passed on to the team, and I look forward to seeing you soon. Warm regards.
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Review from Dan F (Grandson of Resident) published on 4 November 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank-you so much for your kind words about our home. Best wishes
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Review from Karen B (Granddaughter of Resident) published on 29 September 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank-you so much for taking the time to write such kind words about our home. I am so glad you're happy with the care that your nan receives and I look forward to seeing you soon.
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Review from J L (Resident) assisted by family/friend published on 9 June 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
We are delighted to read that you are so happy with the care that you are receiving. It means a lot to us at Little Croft, to know that residents are happy with the wonderful care that we give to all of you. Thank you for taking the time to write a review. Best wishes to you and your family.
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The Review Score of 8.1 (8.122) out of 10 for Little Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Little Croft Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.122 Points relating to the number of positive Reviews for Little Croft Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 1 Positive Reviews ÷ 8.2 = 0.122
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jul 2023
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 11 Mar 2025
Two stunning newly renovated single en-suite bedrooms with open views on to our spacious back garden have become available. Please contact us for more information.
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Job Title: Registered Manager
Joined: 2006
I am proud to say I am the Registered Manager for Little Croft Care Home and I have been in this position for the past 13 years.
I started my career working as a staff trainer in retail and then completely changed my role to follow my passion of working in care. I began working in a hospital specialising in Mental Health and Dementia. I then progressed my career through further training and began working for a housing association as a Senior Manager for extra care housing.
Since taking up my role at Little Croft Care Home, I have gained many qualifications, including the Registered Managers Award, as well as a vast amount of experience. My focus is to provide a comfortable and welcoming home that enables residents to feel safe, calm and at ease, with laughter and fun along the way.
Outside of work, I am a wife, mother, grandmother and I adore spending quality time with my family, especially my young grandchildren. I enjoy social evenings, music, reading and walking my 2 dogs Poppy and Rosie.
Job Title: Care Manager
Joined: 2018
I came to Little Croft in 2018 as the Deputy Manager and since then I have worked up to becoming the Care Manager. I have worked in care for over fifteen years and have extensive qualifications which include NVQ Level 2 & NVQ Level 3, End of Life, Equality and Diversity and recently completed my NVQ Level 5 which is a great achievement. I have also taken a course in Dementia and I am a qualified Dementia Link Worker. I really enjoy my role and overseeing the care home, alongside the Registered Manager Carol. I recently got married in 2021 and my husband and I enjoy walking with our new addition to the family, Bear. He is a Bear Coated Shar-pei and is only one year old. He will sometimes come to work with me and spends time with the residents, who really enjoy seeing him, with residents sometimes asking where he is, as they miss him when he is not around. In my spare time at home, I enjoy looking after my tropical fish tanks, reading, and going for walks with Bear.
Job Title: Team Leader
Joined: 2017
I'm Suzanne Hillier or 'Suzie' as I like to be known. I have worked at Little Croft Care Home for three years. I have completed the Care Certificate and recently completed my NVQ Level 3. I started my career in care as an activity co-ordinator and then went on to become a carer, progressing to Team Leader. I really enjoy my role and I'm very passionate about seeing residents happy and enjoying their time with us. I have a passion for working in the care sector and enjoy making a difference to someone's life. Prior to joining Little Croft, I worked in Retail for many years. At home, I enjoy spending time with my family and, in my spare time, I am a clairvoyant, bringing support love and guidance.
Job Title: Team Leader
Joined: 2020
I have worked in care for many years, I am very passionate about my job. I am a mother to three wonderful children and a foster mother to a wonderful young man. I have three beautiful grandchildren and spend as much time as possible enjoying watching them grow up. I am currently qualified at NVQ Level 3 and at present progressing through my NVQ Level 5. In my spare time, I enjoy spending time with my family, enjoying holidays abroad and my hobbies are playing the piano and running.