I can’t thank the staff enough for the amazing care that they gave my mum
Sue H (Daughter of Resident)
Thank you so much. It is truly a wonderful home and Mum was very happy being there.
Sue H (Daughter of Resident)
The staff are second to none. Nothing is too much trouble.
Jackie J (Daughter of Resident)
Plenty of parking to the front of the home.
Little Croft Care Home has a Review Score of 8.1 (8.122) out of 10, based on 1 reviews in the last 2 years. Over all time Little Croft Care Home has 30 reviews.
Review from R W (Resident) assisted by family/friend published on 9 June 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for your wonderful review. The team do everything from the heart and aim to give the highest quality care, so it is very humbling to hear that we’re achieving what we set out to do. We appreciate you taking the time to write this feedback.
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Review from E L (Resident) assisted by family/friend published on 9 June 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you for your lovely review. Everyone at Little Croft works very hard to provide a wonderful environment for all of the residents and it's amazing to hear such nice feedback and recognition.
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Review from A P (Resident) assisted by family/friend published on 9 June 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you for taking the time to write a review. We are delighted to hear that you have settled well into life at Little Croft.
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Review from I H (Resident) assisted by family/friend published on 9 June 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you for such a lovely review of the home and team, it makes me very proud. As a company we pride ourselves on the care we deliver to all of our residents, so it is especially nice to hear that since taking over the home, that these same values are part of Little Croft's ethos. It is always great to hear such fantastic praise for our team and I will pass on your lovely words to everyone.
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Review from G T (Resident) assisted by family/friend published on 9 June 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for taking the time to review Little Croft and our wonderful staff. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take the time to understand the needs and interests of all the residents and pride ourselves on providing outstanding choices when meeting the needs of resident’s individual requirements. Thanks again.
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Review from R D (Son of Resident) published on 5 May 2021
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for taking the time to write such a lovely review of our home.
Warm regards.
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Review from Laura P (Niece of Resident) published on 28 April 2021
Submitted via Website •
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for your very kind words about our home. It is a pleasure to look after your aunt and we hope to see you soon. Best wishes.
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Review from Marta S (Friend of Resident) published on 27 April 2021
Submitted via Website •
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for taking the time to review the home and our wonderful staff. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take the time to understand the needs and interests of your loved one and all residents and pride ourselves on providing outstanding choices when meeting the needs of resident’s individual requirements.
Your feedback is appreciated as we continue to work hard, ensuring we meet and exceed the expectations of those we support, relatives and care professionals. We welcome the opportunity to review and improve upon what we offer and will continue to provide the level of care that your mother deserves.
Thanks again and best wishes
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Review from Sue H (Daughter of Resident) published on 14 April 2021
Submitted via Website •
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you so much for your kind words about our home. We pride ourselves on the care we deliver to all of our residents and it is always great to hear such fantastic praise for the team. Warmest wishes
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Review from Jackie J (Daughter of Resident) published on 7 December 2020
Submitted via Website •
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Reply from Ryan Somauroo, Director at Little Croft Care Home
Thank you for such a lovely review of the home and team, it makes me very proud. As a company we pride ourselves on the care we deliver to all of our residents, so it is especially nice to hear that since taking over the home, that these same values are part of Little Croft's ethos. It is always great to hear such fantastic praise for our team and I look forward to meeting with you soon. Warm regards.
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The Review Score of 8.1 (8.122) out of 10 for Little Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Little Croft Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.122 Points relating to the number of positive Reviews for Little Croft Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 1 Positive Reviews ÷ 8.2 = 0.122
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jul 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 11 Mar 2025
Two stunning newly renovated single en-suite bedrooms with open views on to our spacious back garden have become available. Please contact us for more information.
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Job Title: Registered Manager
Joined: 2006
I am proud to say I am the Registered Manager for Little Croft Care Home and I have been in this position for the past 13 years.
I started my career working as a staff trainer in retail and then completely changed my role to follow my passion of working in care. I began working in a hospital specialising in Mental Health and Dementia. I then progressed my career through further training and began working for a housing association as a Senior Manager for extra care housing.
Since taking up my role at Little Croft Care Home, I have gained many qualifications, including the Registered Managers Award, as well as a vast amount of experience. My focus is to provide a comfortable and welcoming home that enables residents to feel safe, calm and at ease, with laughter and fun along the way.
Outside of work, I am a wife, mother, grandmother and I adore spending quality time with my family, especially my young grandchildren. I enjoy social evenings, music, reading and walking my 2 dogs Poppy and Rosie.
Job Title: Care Manager
Joined: 2018
I came to Little Croft in 2018 as the Deputy Manager and since then I have worked up to becoming the Care Manager. I have worked in care for over fifteen years and have extensive qualifications which include NVQ Level 2 & NVQ Level 3, End of Life, Equality and Diversity and recently completed my NVQ Level 5 which is a great achievement. I have also taken a course in Dementia and I am a qualified Dementia Link Worker. I really enjoy my role and overseeing the care home, alongside the Registered Manager Carol. I recently got married in 2021 and my husband and I enjoy walking with our new addition to the family, Bear. He is a Bear Coated Shar-pei and is only one year old. He will sometimes come to work with me and spends time with the residents, who really enjoy seeing him, with residents sometimes asking where he is, as they miss him when he is not around. In my spare time at home, I enjoy looking after my tropical fish tanks, reading, and going for walks with Bear.
Job Title: Team Leader
Joined: 2017
I'm Suzanne Hillier or 'Suzie' as I like to be known. I have worked at Little Croft Care Home for three years. I have completed the Care Certificate and recently completed my NVQ Level 3. I started my career in care as an activity co-ordinator and then went on to become a carer, progressing to Team Leader. I really enjoy my role and I'm very passionate about seeing residents happy and enjoying their time with us. I have a passion for working in the care sector and enjoy making a difference to someone's life. Prior to joining Little Croft, I worked in Retail for many years. At home, I enjoy spending time with my family and, in my spare time, I am a clairvoyant, bringing support love and guidance.
Job Title: Team Leader
Joined: 2020
I have worked in care for many years, I am very passionate about my job. I am a mother to three wonderful children and a foster mother to a wonderful young man. I have three beautiful grandchildren and spend as much time as possible enjoying watching them grow up. I am currently qualified at NVQ Level 3 and at present progressing through my NVQ Level 5. In my spare time, I enjoy spending time with my family, enjoying holidays abroad and my hobbies are playing the piano and running.