Manor Cottage Residential Home

Beckspool Road, Frenchay, Bristol BS16 1NT
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9.9 53 Reviews
  • Manor Cottage Residential Home, Bristol
Manor Cottage offers a stylish environment in which to provide residential care, being a listed building originating from the fifteenth century, lovingly converted for the practice of modern care.

Tasteful furnishings and en-suite rooms add to the homely comforts of a secure interior, within which residents have full-time access to a skilled team of carers, nutritious meals and their own activities programme.

Occupants are encouraged to personalise their own rooms and visitors are made to feel welcome as part of a friendly service.

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Care Provided by Manor Cottage Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rayna Powell (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Manor Cottage Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,120 – £1,400
    • Self-Funded Residential Dementia Care £1,120 – £1,400
    • RESPITE Self-Funded Residential Care £1,120 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,120 – £1,400
  • (these prices are only a guideline, please contact Manor Cottage Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Happy to have visitors at any time.


Manor Cottage Residential Home Reviews (53)

Total of 53, showing 1-20
9.9

Manor Cottage Residential Home has a Review Score of 9.9 (9.886) out of 10, based on 14 reviews in the last 2 years. Over all time Manor Cottage Residential Home has 53 reviews.

Overall Experience

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Date Published

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Review from Jennie N (Sister of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding a care home for my 97 year old sister near her own home was not an easy task but the standards and ratings shown on the internet were excellent and it was a great location. The cosy and homely feel to the place was welcoming and the staff were so helpful and caring. I really felt that my sister
could not have been in better hands and I was impressed by the communication between the staff. When I phoned to make enquiries, the person I spoke to knew all about my sister and didn't need to waste time going to find out - just like a family. I would definitely recommend this home (and that's what it was) to anyone wanting somewhere for a relative to be cared for in a sensitive and respectful way.

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you very much for your lovely feedback. We will ensure your comments get passed over to our wonderful staff team.


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Review from L R (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently moved into Manor Cottage and has been supported so well to settle in. The staff all seem caring friendly and helpful and have an understanding of Mum's needs.
They are always responsive to any concerns or worries and resolve these quickly.
It is good you can visit whenever you like and
stay for meals as well if you wish.
I would recommend Manor Cottage as a home for people to live in.

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you for your lovely comments, mum has settled in very well. I will ensure your wonderful comments are passed through our team.


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Review from Geraldine S (Sister of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say it is tip-top. They are caring considerate and kind whenever you ask the staff for anything or to do anything. The home is always neat and tidy lots of activities and most of all if I needed to go in a home I would choose Manor Cottage.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you for you lovely review. We love that you come and join your sister every week for lunch and we will make sure your comments are passed onto our team.


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Review from Tanya B (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Manor Cottage since July 2019. I was independently caring for Mum whilst also working full-time and looking after a family of my own. During that time, my mum's safety was my biggest priority but I also was very sceptical about moving her out of her home. Once my Mum moved
in, every worry was immediately put to rest. The team at Manor Cottage has been nothing short of amazing. They are kind and compassionate people who take great pride in what they do but they also perform their job roles to an impeccable standard. In the 5 years, my Mum has been a resident although her health has declined; her happiness and well-being have improved massively. The quality of life she has within the home is something we could have never provided her with and seeing her thrive in this environment has been a massive gift to our family. I could not recommend Manor Cottage highly enough to anyone looking for care for a family member.

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you so much for such a lovely review of our home, it makes me immensely proud of all the staff and I will pass on your wonderful comments to the team.


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Review from H B (Sister of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Manor Cottage for nearly 2 years. He is very comfortable living at the home, there are plenty of activities if he wants to take part. All the staff are very professional and lovely. We were lucky to get a place for him at the time.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you very much for your review. It is so nice to know that your brother is settled and happy at manor cottage.


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Review from J W (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Cottage is such a lovely care home, with an excellent team to provide care, respect and a high standard of living for its residents.
We are so happy that my mum is well looked after, there are so many activities for her to get involved with and lots of lovely outings too.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you so much for your lovely comments, it is very much appreciated.


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Review from Kathy C (Daughter of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Manor Cottage went above and beyond to provide a special day for Mum's birthday. We had a delicious lunch and a beautiful birthday cake. Mum was so happy.
The care the staff give to my mother is excellent and it is always delivered with consideration and compassion. Well done and keep
up the wonderful work.

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you for your wonderful review, it means so much to us to know that mum is happy here within our manor family.


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Review from J P (Daughter of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor House is just full of wonderful kind, caring People. My Mum was there for almost 4 years and was so well looked after, I don't know what we would have done without them. We would recommend them to anyone.

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you so much for your lovely review, it means a lot to us all. Mum was a wonderful lady and it was an honour to have her with us and for her to be part of our Manor Cottage family. Mum will forever have a special place in all our hearts.


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Review from Sarah D (Daughter-in-law of Resident) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-Law has now been at Manor Cottage for 3 months and her care has been great since the day she went in on respite care. Every member of staff is friendly and it is obvious to see that they have good relationships with the residents. I would also like to say thank you to the staff that you
don't see of which there are many! The daily updates on social media keep you up to date with each day's activities. Communication is good and the staff are very open to emailing or phoning at any point if you have any questions. A Doctor is also on hand weekly to alleviate any concerns and to keep an eye on the medication etc. My Mother-in-Law seems very content here.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you for taking the time to share your positive feedback with us.


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Review from Gary B (Son of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I first visited Manor Cottage in early 2023 at a time when we thought that Mum may need to move into residential care. I visited a number of homes, and Manor Cottage was firmly on the list of possible places where Mum could live. While the building has seen better days, it is clean and, above all else,
I really liked the atmosphere. It was, therefore, one of the first choices this year when it became obvious that Mum could no longer live at home, even with support. She loved it when she visited, and moving in proved to be very straightforward.
Mum has settled in well. The staff are lovely, Mum is very well cared for, and there is an impressive range of activities for all the residents. With a daily schedule, there is no time to be bored. Manor Cottage has a good relationship with a local GP, which is very reassuring and they have already reviewed and amended Mum's medication. It is a great start, and we are confident that this is the right place for Mum.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you for your kind words. Your mum really is settling in well within our "family".


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Review from R L (Son of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home tailored to individual needs. My mother has lived there for nearly a year, she settled very quickly, as the staff understood her needs very quickly and very well and has thoroughly enjoyed living at Manor Cottage. There are lots of activities and stimulation on a daily basis for
the residents.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you for your lovely comments. Your mother has settled in so well and made some great friendships with residents and staff.


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Review from Derek A (Son of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here and is looked after by friendly caring staff. Communication is excellent. We are kept fully informed about Mum's needs, care and the home's programme of activities etc. Mum has been a resident now for over 3 years and in all that time we have never had any reason to doubt the
love and care Mum receives.

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you for your wonderful review, it means so much to us to know that mum is happy here within our manor family.


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Review from J B (Daughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is warm and welcoming with excellent individual rooms en suite and communal areas and a lovely garden. The staff are extremely kind and professional and very attentive to all the resident's needs.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you very much for your lovely feedback. We will ensure your comments get passed over to our wonderful staff team.


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Review from M M (Daughter of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at the home, this is due to the friendly staff, cleanliness throughout and other residents. There is always activities going on to keep the residents active and aware.
Lovely knowing Mum is living in safety and being cared for by such caring staff. Thank you

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you very much for your lovely review, it means a lot to us at Manor Cottage. Mum is a big part of our Manor family


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Review from Andrew M (Son of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Manor Cottage deserve every credit for their kindness, devotion and empathy with regards to all they do. Caring as a profession is no mere sinecure. The staff team made a huge difference to my mother in her final months. The small details in their care made every difference.
The staff
were all a great support and each one a kind and calm presence in all their dealings with my mother and the extended family and friends who came to visit her. The whole experience was one of excellence, care and a deep understanding of what is important to make a difficult situation not only tenable but enjoyable. No praise can do justice to the staff and ethos at The Manor Cottage. A quite unique haven and a care home, where the abstract of 'home' is very much to the fore. Everyone at The Manor Cottage deserves my thanks and praise.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you very much for your lovely review of our home. It was a pleasure and privilege to have your mother live with us at Manor Cottage.


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Review from Linda H (Sister-in-law of Resident) published on 13 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear brother-in-law spent his final year at Manor Cottage and we as a family and he himself were extremely pleased with his support and care. Good food, flexibility and great support to family also. It was a definite home from home with the emphasis on care. His end of life was managed extremely
well with support for all the family. He was treated with love and the greatest of respect always. We couldn't have wanted a better care home for him and will always be extremely grateful for everything they did.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you very much for your lovely review, it means a lot to us at Manor Cottage. Your brother-in-Law was a lovey gentleman. It was an honour to have him with us.


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Review from Teresa L (Daughter of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Manor Cottage for nine years and regarded it as her home. The staff are caring, compassionate and treated her with dignity and respect. They encouraged her to be as independent as possible for as long as she was able to. She loved her room overlooking the garden and enjoyed
seeing the different seasons from the comfort of her chair by the window. The food was first-rate home-cooked and the home spotlessly clean. She joined in the activities and especially loved the exercises, entertainment and outings. She had her wish to stay at Manor Cottage till the end and received excellent end of life care with her classical music playing in the background.

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you so much for your lovely review, it means a lot to us all. Mum was a wonderful lady and it was an honour to have her with us and for her to be part of our Manor Cottage family. Mum will always have a special place in our hearts.


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Review from Philip A (Nephew of Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was very looked after, the staff were brilliant. The food was 1st class and the accommodation was 1st class. My auntie was always happy and enjoyed her life there.

Reply from Louise Disney, Business Administrator at Manor Cottage Residential Home

Many thanks for your lovely review of our Home. It was a pleasure and privilege to have your auntie live with us at Manor Cottage.


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Review from Dianne P (Sister of Resident) published on 8 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and friendly, nothing is too much trouble for them, very homely.
I would highly recommend Manor Cottage to anyone looking for care.

Reply from Louise Disney, Business Administrator at Manor Cottage Residential Home

Thank you for your lovely review, we really appreciate you taking the time to review our Home and recommending us.


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Review from Patricia S (Sister of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister lived at Manor Cottage for about 4 years and suffered progressive dementia until her passing recently.
The constant care and attention of all staff was a tribute to their professionalism and dedication to all of the residents. The resident's entertainment was second to none, and many other
features including for example, Christmas pantomime and other outings. I never had a minutes worry about my sister in their care, they always made us family members very welcome.

Reply from Louise Disney, Business Administrator at Manor Cottage Residential Home

Thank you so much for your lovely review, it means a lot to us all. Your sister was a wonderful lady and it was an honour to have her with us and for her to be part of the Manor Cottage family.


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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Manor Cottage Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Manor Cottage Residential Home is calculated as follows: ( (148 Excellents x 5) + (19 Goods x 4) ) ÷ 167 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manor Cottage Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 May 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 24 Mar 2025

Currently one en-suite room available on the ground floor overlooking the garden and one large en-suite upper floor rooms available. Respite or long-term care available.


Awards / Recognitions (3)

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Meet the Team (3)

Rayna

Rayna Powell

Job Title: Registered Manager

Joined: 2007

Hey! my name is Rayna and I am the Registered Manager at Manor Cottage, I have worked in care for over 10 years.
Working in the care industry is so rewarding, to have the feeling of knowing you have made a difference to someone's life, however small, is amazing.
We at Manor Cottage are like one big happy family


Lydia Eve

Lydia Eve Bateman

Job Title: Senior Carer

Joined: 2013

Hey, I'm Lydia.
I have worked in the care industry for 7 years. Over the years I have completed my NVQ level 2 & 3, my speciality at Manor Cottage is end of life care, I completed an in-adept end of life training course with St Peters Hospice.
I love my job & love taking care of people it's very rewarding & it's lovely to see people so happy when you have helped them & brightened up their day.


Karly

Karly Jones

Job Title: Senior Care Assistant

Joined: 2018

Hey, my name is Karly.
I’ve worked in care since the age of 18, over the years I've worked both 1-to-1 with specialist health conditions as in motor neurone disease, multiple system atrophy, muscular dystrophy, also a wide knowledge on dementia and also part of a team caring for other various other health conditions. You will see me around the home as the medication champion, fire warden and also part of a team of mental health first aiders. I am proud to work for an amazing team who daily empower and give confidence to an amazing bunch of individuals.


Frequently Asked Questions about Manor Cottage Residential Home

What types of Care is Manor Cottage Residential Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Manor Cottage Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Manor Cottage Residential Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Manor Cottage Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Cottage Residential Home to the centre of Bristol?

4.4 mile(s) as the crow flies, distance by road may be significantly further.