Care fees depend on the level of care that is needed and do not include such things as chiropody, hairdressing, toiletries etc.
All potential residents are assessed prior to admittance and the amount of care that they are expected to need will be discussed with them and their relatives.
No restrictions on visiting to either see a friend of relative or to view the home. Appleby Lodge operate an open door policy and people are welcome to pop in at any time to look around and meet the staff and residents.
There is ample parking on site.
Over all time Appleby Lodge has 4 reviews.
Review from Martin B (Son of Resident) published on 11 March 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer B (Daughter of Resident) published on 11 March 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P J (Resident) published on 21 August 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H R (Friend of Resident) published on 5 October 2017
Submitted via Website •
Report
Reply from Nan Palmer, Director at Appleby Lodge
I have spoken to the member of staff in question and am sorry that they made you feel unwelcome. I understand that the visitors requested that the resident move from where she was sitting to another area of the lounge which she refused to do.
It may be that this was misinterpreted that the member of staff was too busy to bother. We operate person-centred care in the home which means that the wishes of the residents are paramount.
We are complimented on a daily basis on the friendly and welcoming atmosphere in the home and have amazing support from the friends and relatives of our residents.
If the people visiting had mentioned their concerns at the time it would have been dealt with and I hope that they will come again as it would be a shame to deprive their friend of their company.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Date: 14 Jun 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
There are currently no awards/recognitions posted yet for Appleby Lodge
Loading
Loading events
There are no Team Members posted yet