Blackwood Residential Care Home

Roskear, Camborne TR14 8BA
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9.8 57 Reviews
  • Blackwood Residential Care Home, Camborne
With what is undoubtedly one of the most unique, internal care home gardens in Cornwall, Blackwood has a hidden gem for its residents and their loved ones to enjoy!

The home has been designed in a square shape, with a stunning large, enclosed garden, filled with flowers, plants and a fruit tree. With raised beds for residents in wheelchairs, it is a hub of activity. With the support of the team, the residents grow their own fruit, vegetables and herbs, harvesting them for the chef to use in the kitchen. There is also a summer house and plenty of sheltered seating.

The home has two floors, each with its own cosy lounge, overlooking the garden, a dining area and kitchenette. The residents enjoy delicious, home-cooked meals prepared by the home’s chef, as well as home baking for afternoon tea. The team also offers respite care breaks, which are ideal for family carers who would like to take a short break themselves.

The team is passionate about enriching the lives of residents with activities which bring them joy, as well as keeping those vital community connections alive. From live music and gardening, to trips to the local memory café and other popular community events. The home also has a wonderful partnership with a local friendship group, who love to play carpet bowls with the residents.

Blackwood has its own darts team and a mobile bar called The Blackwood Arms. There are weekly visits from a hairdresser, keep fit classes and singing sessions.

The team throws open the doors for Easter and Summer fetes in the garden, and residents enjoy trips out in the local community, from local fayres to shopping.

The team, many of whom have been with Blackwood for many years, provides residential and dementia care. They embrace the loved ones into day-to-day life in the home, giving Blackwood a warm, family feel, something which is echoed in the home’s fantastic reviews.

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Care Provided by Blackwood Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Annmarie Thomas (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Blackwood Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,637
    • RESPITE Self-Funded Residential Care from £1,637

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1637, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Blackwood Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Wheelchair Access
  • Visiting

  • Provide care 24 hours a day - 7 days a week and if you would like to visit a family member outside of normal houses, this can be arranged with the homes manager, Blackwood House do not resist visit to certain hours of the day, after all this is their home.


Blackwood Residential Care Home Reviews (57)

Total of 57, showing 21-40
9.8

Blackwood Residential Care Home has a Review Score of 9.8 (9.778) out of 10, based on 29 reviews in the last 2 years. Over all time Blackwood Residential Care Home has 57 reviews.

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Review from S G (Regular Volunteer) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I take a church themed service there twice a month at the request of the residents. As a visitor I am treated with the utmost respect. The residents are always clean and well attended to. They are happy to join in with the singing and share memories of the days they went to Sunday school or church.
Afterwards tea and cake is served with each residents preference being known and catered for. Everyone enjoys the afternoon. It is a well cared environment and I would be happy to recommend.

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Review from Karen N (Niece of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aunty has settled in well at Blackwood House. She has told us the staff are very good and kind. When I visited, the staff are kind and attentive. They are all very keen to do the best they can for her. She is always clean and well-dressed when I see her.

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Review from A H (Son of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family of a resident in Blackwood Residential Care Home, can not fault anything. Our family member is really happy to be there.

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Review from Graham R (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been here for 3+ years and is very comfortable. She has recently celebrated a significant birthday so I wanted to provide a review and give feedback. The thing that makes Blackwood Residential Care Home outstanding for me is its people. It has been said before, the staff are brilliant. They
really do care, and go above and beyond to get to know their residents, interact with them, and care for them. They organise fantastic programmes of activities that are really varied! In recent months my Mum has enjoyed a visit offsite for Camborne's Trevithick day, attended an indoor summer garden party, went to a Royal Ascot inspired event outdoors in the garden, and most recently her birthday was celebrated outdoors in their lovely new summerhouse. My family and I were so grateful for additional thought and care in creating a party for her, the staff were absolutely amazing, and really did exceed our expectations! My Mum loved it and we are happy she is being cared for in this excellent care home.

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Review from S R (Son of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is much happier in his new environment. Being able to spend time outside in the beautifully landscaped gardens has been such a benefit to his well-being and also makes visiting a pleasure. We have been so impressed by the quality of care and the dedication of the staff at Blackwood Residential Care
Home since Dad's move.

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Review from Mary R (Wife of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He was already in the lobby sitting with some of the other residents for an afternoon of singing. We were each given floral garlands to wear around our necks. Given cocktails and ice cream. There was a live singer, and we joined in singing 60s songs etc. The residents and visitors were full of smiles.
The area was decorated brightly with bunting - everything was clean.

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Review from V F (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been a resident at Blackwood House for a week however he has had the best week he’s ever had. We moved my father from a different care home where they did not meet his needs. Blackwood is outstanding. They care 100% for their clients and provide a fun, stimulating environment where
my dad feels like he’s in a home from home. The staff are brilliant. Within a few days of dad arriving they ensured that they had lots of information about dad so they could create a personalised care plan which is reviewed within 4 weeks. We never had anything like this before.
My dad has been happy the minute he arrived. So pleased we moved him. Dad is starting to live again.
The house is incredibly clean, staff are amazing and the space is wonderful. There’s so many spaces for my dad to go to. He especially loves the garden. It’s just wonderful.
The activities coordinator has worked above and beyond creating the coronation party weekend and dad loved every minute.

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Review from L M (Daughter of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to the home in March 2017 on recommendation of a then, carer. Over the years very few problems, but like anywhere things do go off track. Now the last three years she is treated with the utmost respect and I am always informed of any incident she might have, illness, odd bruise she incurs,
as bruises so easily, always did! Staff, everyone in fact employed there is so friendly and helpful.

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Review from Ann L (Daughter of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel since my mum has been at Blackwood House, since March 2022, she has improved. The staff and management make the place feel like a big family, which is so important.

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Review from C E (Daughter of Resident) published on 3 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blackwood House is a vibrant, happy home. The staff are caring, professional and are always willing to help. My father has been cared for there for almost a year and always with the utmost dignity, nothing is too much trouble. The staff and management are always on hand to catch up or answer any questions
and everyone is always so pleasant and helpful. For those who wish to participate the stimulation provided from a varied programme of activities is amazing and the outdoor space and gardens are beautiful. The staff go above and beyond to ensure the residence are well cared for both physically and emotionally and I am very happy that my dad is living there. Thank you.

Reply from Fae Doherty, Senior Marketing Officer at Blackwood Residential Care Home

Thank you for such a wonderful review of our team at Blackwood, it is so appreciated! It's wonderful to hear how happy you are with your dad's care.
Best wishes.


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Review from V S (Friend of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have always been helpful and when I have worried, have dealt with them well.

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Review from Tania T (Daughter of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Blackwood House high enough. The staff are fantastic and looked after my mum up until she passed away. They couldn't be more helpful and supportive and my mum passed with dignity, we were also supported amazingly and they still keep in touch.

Reply from Donna Darby, Head of Client and Partnership Networks at Blackwood Residential Care Home

Thank you for your review and kind words. I will ensure Blackwood House gets a copy of your review. Kindest Regards.


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Review from Sheila H (Daughter of Resident) published on 12 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has resided here for three months, and the care he has been given is exemplary. He has also been transformed into a very sociable person, quite the opposite of the last twenty years, due to the activities offered and the encouragement given by the staff. He is truly very happy.

Reply from Donna Darby, Head of Client and Partnership Networks at Blackwood Residential Care Home

Thank you for your kind words and feedback. It is very heartening to hear that the resident-focused approach of Blackwood staff has given your father such enrichment within his new home. Long may those smiles and happiness last.


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Review from D C (Daughter of Resident) published on 27 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home. Wonderful staff, carers, cleaners and management etc.
Mum loves being a resident and enjoys the activities and friends. Best care home in our area. Lots of telephone calls keeping me up to date on mums health as lockdown doesn't permit visits.

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Review from C F (Daughter of Resident) published on 10 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been treated like family. All the carers and staff are wonderful. We can relax in the knowledge she is eating well, taking her medication on time and is warm and well looked after. My only small issue is because of her needs and equipment her room si a bit small and her wardrobe is filled with
medical stuff instead of her own possessions.

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Review from C H (Cousin of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Blackwood House are always very pleasant. Food is always varied. Staff have been under difficult times during the past months but have arranged visits once able to admit family in a safe place.

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Review from Meriel T (Daughter of Resident) published on 5 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was very happy during the two years he spent at Blackwood House. We were able to visit him at any time - he was always clean and well dressed. The rooms were exceptionally fresh and tidy and the staff helpful and cheery. He was well fed and all his medical needs were met promptly and efficiently.
The staff always kept us fully informed by email or telephone when necessary and we consider ourselves lucky that Dad found a place in this excellent care home.

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Review from M M (Son of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was made to feel very welcome. Staff are very friendly and easy to talk to. Very confident in the staff and management at Blackwood House.

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Review from N U (Nephew of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good communication could be better.

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Review from L J (Daughter of Resident) published on 23 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are amazing! Very friendly and welcoming, always keeping me updated, in detail, about my dad. However, Dad often misplaced his glasses, teeth and hearing aid. In turn, I wasn't made aware of this until I visited.
The gardens are very secure and also very well kept.

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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Blackwood Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Blackwood Residential Care Home is calculated as follows: ( (261 Excellents x 5) + (65 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 329 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blackwood Residential Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

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Ann Marie Thomas

Job Title: Registered Manager

Joined: 2022

Home Manager