Blackwood Residential Care Home

Roskear, Camborne TR14 8BA
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9.8 57 Reviews
  • Blackwood Residential Care Home, Camborne
With what is undoubtedly one of the most unique, internal care home gardens in Cornwall, Blackwood has a hidden gem for its residents and their loved ones to enjoy!

The home has been designed in a square shape, with a stunning large, enclosed garden, filled with flowers, plants and a fruit tree. With raised beds for residents in wheelchairs, it is a hub of activity. With the support of the team, the residents grow their own fruit, vegetables and herbs, harvesting them for the chef to use in the kitchen. There is also a summer house and plenty of sheltered seating.

The home has two floors, each with its own cosy lounge, overlooking the garden, a dining area and kitchenette. The residents enjoy delicious, home-cooked meals prepared by the home’s chef, as well as home baking for afternoon tea. The team also offers respite care breaks, which are ideal for family carers who would like to take a short break themselves.

The team is passionate about enriching the lives of residents with activities which bring them joy, as well as keeping those vital community connections alive. From live music and gardening, to trips to the local memory café and other popular community events. The home also has a wonderful partnership with a local friendship group, who love to play carpet bowls with the residents.

Blackwood has its own darts team and a mobile bar called The Blackwood Arms. There are weekly visits from a hairdresser, keep fit classes and singing sessions.

The team throws open the doors for Easter and Summer fetes in the garden, and residents enjoy trips out in the local community, from local fayres to shopping.

The team, many of whom have been with Blackwood for many years, provides residential and dementia care. They embrace the loved ones into day-to-day life in the home, giving Blackwood a warm, family feel, something which is echoed in the home’s fantastic reviews.

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Care Provided by Blackwood Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Annmarie Thomas (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Blackwood Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,637
    • RESPITE Self-Funded Residential Care from £1,637

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1637, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Blackwood Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Wheelchair Access
  • Visiting

  • Provide care 24 hours a day - 7 days a week and if you would like to visit a family member outside of normal houses, this can be arranged with the homes manager, Blackwood House do not resist visit to certain hours of the day, after all this is their home.


Blackwood Residential Care Home Reviews (57)

Total of 57, showing 41-57
9.8

Blackwood Residential Care Home has a Review Score of 9.8 (9.778) out of 10, based on 29 reviews in the last 2 years. Over all time Blackwood Residential Care Home has 57 reviews.

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Review from D W (Daughter of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From a distance with limited access due to COVID-19 in care due to COVID-19, I am delighted with the care of my mum. She seems happier, more involved with people and more stable than she has ever been. Communication with me has been good. My mum tells me that the food is good and she has all that she
needs. The staff are very friendly and considerate. Due to COVID, I have not seen all the facilities or rooms.

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Review from David C (Son of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the staff or anything wrong with the home.

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Review from J M (Daughter of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My father was a resident at Blackwood House from June 2019 until his death this February.
I am sorry I cannot recommend this home.
My father had dementia.
Most of the staff were very sociable and caring but met one or two who were quite sharp and uncaring with my father.
There was a birdcage at
the home and my father put his finger on the cage and got shouted at by one of the staff.
On a couple of occasions when I called my father didn’t have his glasses on. He needed his glasses to see. I looked for them and found them under his bed.
In February my father fell over and needed to go into hospital for blood transfusion.
This was on the Friday. On the following Tuesday, my brother called into the home as he did not get the message that my father was in the hospital. I was abroad at the time but my daughter didn’t know he was in hospital so did not get to see him before he died and was really upset.
On the whole, I could not recommend this home with everything I saw on visiting my father.

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Review from A W (Niece of Resident) published on 21 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful staff, form management to cleaners, so friendly, caring, warm and welcoming. Lovely atmosphere! Well done!

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Review from David K (Son of Resident) published on 1 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother has been residing at Blackwood House for nearly 5 years and has just recently passed away.
The staff and management have been absolutely wonderful to her and cared for her right to the end of her life. She was part of the family. They have always treated our Mother with the utmost dignity
and respect to make her time there as pleasant and comfortable as possible. They have always gone above and beyond any usual care and would always make sure that our Mum was well dressed and presented and that the food was very good.
We can only thank them all from the bottom of our hearts for what they have done for our dear Mum. We were always allowed to visit her at any time, day or night and treated with the same respect as they had for our Mum. We as a family, could not have chosen a better place. Thank you, once again. 10-star rating if possible.

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Review from Chelsea H (Granddaughter of Resident) published on 9 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My papa stayed at Blackwood House and we could not ask for a better care service! The home was always exceptionally clean, meals well cooked and provided and the care staff always went above and beyond. The gardener at Blackwood should be proud, what an amazing space for all to enjoy! The home manager
was professional, hands-on and always led from the front when delivering exceptional care. When my papa sadly passed away, like him, we were supported with love and dignity. They even attended his funeral, they are our family, they loved and cared for him too, we can't thank the home enough.

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Review from Heather F (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

General excellent care is given to my mother.

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Review from L K H (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always appears clean, well cared for and happy.
The staff are lovely. A very attentive high standard of cleanliness and good food.

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Review from Sandra W (Daughter of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Blackwood House for over two and a half years and I am very happy at the way she is cared for and the treatment to her. As like every place of work some staff are better than others but I feel Blackwood House have some of the best and dedicated staff that you could find
from the bottom to the top in levels.
They are so caring not only to the residents but to the relatives as well. The rooms, gardens and activities are wonderful. Thank you BlackWood for caring.

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Review from J K (Daughter of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Although staff are kind and friendly, my mother is not receiving the level of care we would like. She is frequently wet when we visit and is falling regularly. Although I am sure residents are taken outside and entertained, I have never seen evidence of this for my mother who is always just sat in a
chair looking at the wall.

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Review from Mark (Son-in-law of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Bad bits:
Constant management changes and no follow up on actions and basic systems for improvement. Feedback is welcomed but rarely acted upon.


Nurse call systems are often ignored by staff and unplugged. There has been no apparent management follow through on rectifying this behaviour.


Good

bits:
Cleanliness is much better since the refurbishment but there are still occasional issues.


The gardens are lovely in the nice weather and it's been great to get outside in the fresh air.


There are a few staff that are exceptionally great and a credit to the organisation.


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Review from Cynthia R (Friend of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visited the resident she always looked happy, mentioned how wonderful the staff had been to her. Changed sheets daily. She is amazed at how clean they are for her and others. Staff always smile and very helpful.

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Review from Natasha M (Granddaughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Recently I have become a lot more pleased with the attention and treatment that my nan has received. I think this is all down to the hard work of the new management. I feel a lot more confident and comfortable when leaving my nan there, which is a lot different to how I used to feel when leaving her.
Thank you for improving the place and making me feel happy about where she is.

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Review from Carly N (Daughter of Resident) published on 6 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly, caring and patient. This reassuring as I only get down to Cornwall once a month. Also, they keep us informed of any developments or changes, which makes you feel involved even though you cant be there.

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Review from Julia D (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Blackwood House is 400 miles from my home so I only get to visit my mother about six times a year. I never notify the home when I am coming as I like to see things they are. My mother is always clean and well dressed, particular attention is taken to ensure that her clothes are co-ordinated and include
extra touches like matching scarves or hair accessories staff are always kind, caring and patient. Mum is as settled and contented as she can be given her condition.

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Review from Rhona G (Daughter of Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Putting mum into a home was the hardest decision we as a family have had to make. I visited a few homes and even had Mum stay in one. It didn't work out - Mum was very unhappy, which in turn upset us all. Finding Blackwood House has been a weight lifted off our shoulders. All the staff are very helpful
and are aware of Mum's needs and really try to understand her as well as Mum understanding then, without being upset. Thank you.

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Review from Mike F (Son of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the short amount of time I spent in Blackwood House I find all the staff very helpful and caring towards my father. I have no concerns over his welfare and safety there and find most of the staff easy to communicate with.

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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Blackwood Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Blackwood Residential Care Home is calculated as follows: ( (261 Excellents x 5) + (65 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 329 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blackwood Residential Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

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Ann Marie Thomas

Job Title: Registered Manager

Joined: 2022

Home Manager