Beech Lodge

97 Bodmin Road, St Austell PL25 5AG
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9.7 62 Reviews
  • Beech Lodge, St Austell
Beech Lodge is situated in 7.5 acres of beautifully-planted mature trees.   

Beech Lodge is a tranquil, cosy home, situated high up on the hill with great views.

Activities include arts and crafts, making cakes, gardening, trips out and more.

Beech Lodge is committed to helping people make this their home, where they can live safely and as independently as possible.

The care home is operated by Cornwallis Care Services which supports care for more than 300 people in the residential and nursing homes across the county from Looe to St Ives.

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Care Provided by Beech Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Charlotte Brewer (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Beech Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400

  • A 4 week deposit and a 4 week advanced payment is required before admission.
  • (these prices are only a guideline, please contact Beech Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome, the home do ask that meal times are protected. The meals times are 8am-10am, 12pm-1:30pm, 4pm-5:30pm however if you are able to assist your relative with their meals they would be most grateful.


  • Parking

  • There are 2 car parks available


Beech Lodge Reviews (62)

Total of 62, showing 1-20
9.7

Beech Lodge has a Review Score of 9.7 (9.689) out of 10, based on 13 reviews in the last 2 years. Over all time Beech Lodge has 62 reviews.

Overall Experience

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  • 21
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Date Published

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Review from A A (Daughter of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You couldn't wish for better care in the final days of my mum's life. Every member of staff was very kind and compassionate not only to Mum, but to all members of the family. In the time that Mum was a resident in Beech Lodge, she was treated in a very loving and caring way at all times.

Reply from Kiah Stammers, Manager at Beech Lodge

Thank you for this review. Your positive feedback is much appreciated by the team at Beech Lodge.


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Review from N H (Son of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was well cared for by staff. They where always helpful, sometimes they were short of staff but always did what they could. Hygiene with morning cuppa not too good, biscuits placed on an unwiped table, no tea plate or serviette used.

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Review from Kevin D (Son of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased Mum is being looked after so well and the staff are brilliant. Can't think of a better place she could be in the circumstances.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for this lovely review. The team at Beech Lodge Care Home appreciate the positive feedback.


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Review from L T (Daughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beech Lodge is a very welcoming home, the team are always, and I mean always, cheerful, polite and helpful. They have gone the "extra mile", things like farming pictures in Mum's room, making sure there's enough sugar in her coffee and keep her warm and cosy - these are the things that matter. I visit
Mum often but I also know that when I'm not there she is loved and cherished by the staff and you can't buy that!
Thank you Beech Lodge.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the lovely review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.


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Review from John T (Son of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care is frequently witnessed.
Cleanliness is to a high standard and a nutritional, varied diet. Very pleased with the level of care.
The care home always appears to be a happy place to work at and that is reflected in the high standard of care.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for this review. Your positive feedback is much appreciated by the team at Beech Lodge.


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Review from M T (Granddaughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my bedbound grandmother.
She is treated with utmost respect and very well looked after.
Her room is spotless, the bed is always freshly changed, whatever day of the week I choose to visit.
Couldn't ask for more for her!

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the positive review. Your feedback is much appreciated by the team at Beech Lodge Care Home.


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Review from S M (Husband of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident of this Care Home for approximately 10 weeks, having been discharged from hospital after an 8-week stay following a fall in which she fractured a wrist. She has Dementia and was living at home until I found that I could no longer cope.
My wife has settled in very well, and
although she doesn't seem to bond with most of the other residents she adores the staff and they seem to be very fond of her. I'm pleased that the Care Home is able to arrange and dispense her medication and arrange for her to see the visiting hairdresser and chiropodist regularly. My only worry is that she may need to have dental treatment at some time and she's not well enough to visit the dentist.
She appreciates the food and apparently, having consumed hers, she takes food from other residents, she certainly has a good appetite. The location of the Care Home is excellent and my wife enjoys being taken for a walk down the hill to the river when the weather is kind.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for taking the time to write a review. The team at Beech Lodge Care Home appreciate your feedback.


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Review from Alison L (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

During Mum's last few days in the home, the staff were amazing keeping us updated, explaining to us what was happening and why. They looked after Mum like she was their own, showing her love and care, sitting with her, and listening to her favourite songs. The staff constantly checked on Mum and us
the family during our difficult time and were very supportive of us all.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for this lovely review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.


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Review from G W (Daughter of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff friendly and accommodating whenever I visit. They are very dedicated to their work and helpful especially when my mum needs assistance with almost everything she does. My only criticism is that I often find food left on clothing tables and the surrounding floor after mealtimes whereas
generally, the housekeeping is very good.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is appreciated by the team at Beech Lodge and helps us to work to make improvements in our service.


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Review from Myra T (Daughter of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel very welcome it’s like being a part of a family. Well done to everyone, Mum is very well looked, after always dressed nice and hair and nails done when it’s available. There is always someone around also if you need to talk or if there is anything on your mind about your mum. Nothing
but good reports on Beech Lodge.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you very much for this lovely review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.


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Review from S C (Niece of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has now been at Beech Lodge for one year. It took him a while to settle in and get used to the many changes in his life. The staff have been very patient with him and have answered any questions that I have had about his care and well-being.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.


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Review from Sharon C (Niece of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Beech Lodge now for a couple of years and has settled in well. Not living nearby I am unable to visit frequently but this has not been a problem as my aunt has made so many friends with others staying there that she is more than happy with our phone calls and; visits when we are
able. My aunt seems to be very popular with the staff and it's lovely when I was visiting and everyone is so friendly to her, there's plenty for her to do and she is very happy which puts my mind at rest. Any problems and I am contacted straight away. The only complaint I have is that it's such a nasty turn in and out onto the main road but sadly nothing can be done to fix that I'm always glad when that bit is over with!

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is very much appreciated by the team at Beech Lodge. The entrance from the main road is a little tricky, but sadly this is out of our control.


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Review from D T (Daughter of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been at Beech Lodge for a few weeks, but she seems settled, and all the staff seem kind and caring. It is nice to see different rooms for the residents to be in, and the menu for food seems varied and interesting. The team will be making a birthday cake for Mum's 90th birthday, which is
very thoughtful. It is a small care home, which means that the team gets to know the residents and their needs well.
Our only difficulties were with initially finding a home as we do not live in the local area. The postcode takes you to another road nearby so better signage to Beech Lodge from the main road would be helpful.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your positive feedback is very much appreciated by the team at Beech Lodge Care Home. Your comment regarding the signage for the Home is also helpful and will be looked at by the company.


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Review from D J (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided. The staff all very nice and so friendly.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.


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Review from Teresa P (Niece of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely care home with great staff. Moving a relative into care is one of the most difficult decisions you have to make, but with lots of help from staff everything went really smoothly. My uncle has been here for a year now, he has been very well looked after and settled in really well. Cannot
praise the staff enough for their wonderful care. Knowing he is safe and well looked after has changed our lives, we were so worried about him before.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you very much for taking the time to write this review. Your feedback is very much appreciated by the team at Beech Lodge.


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Review from Caroline S (Daughter of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care and we don't have any worries about her whilst we're not here. All the staff are just fantastic.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for this excellent review. Your feedback is very much appreciated by the team at Beech Lodge.


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Review from A F (Son of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems settled in a very short space of time. The staff and management couldn't be nicer and more caring. We feel confident when we leave Mum that she is happy and being well taken care of.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you very much for the review. Your feedback and comments are much appreciated by the team at Beech Lodge Care Home.


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Review from Lynn H (Cousin of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I phone Beech Lodge whichever member of staff I speak to, they always know in detail how my cousin is getting on. Without exception, the staff show a very professional and caring attitude. They contact the family regularly when any changes occur and keep us in the loop. My cousin went to Beech
Lodge when the pandemic started and it was a difficult time. But the care my cousin has received has been excellent in every respect.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you very much for the review. The team at Beech Lodge appreciate your feedback.


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Review from Jo-Ann W (Daughter of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are helpful, caring, easy to talk to about what is going on with my mum's care. Communication here is good, they let us know if there is a problem or if Mum needs anything.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. The team at Beech Lodge appreciate the feedback.


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Review from Graeme R (Son of Resident) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, very happy with the detail and quality of Mum's care.
Good food, accurate treatments and information passed freely.
10/10.

Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is much appreciated.


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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Beech Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Beech Lodge is calculated as follows: ( (114 Excellents x 5) + (27 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 151 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beech Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (8)

Charlotte

Charlotte Brewer

Job Title: Care Home Manager

Joined: 2018

Care Home Manager


Kirsty

Kirsty Williams

Job Title: Home Administrator

Joined: 2017

Home Administrator


Fitzgerald

Fitzgerald Kelly-Doyle

Job Title: Night Senior Carer

Joined: 2021

Night Senior Carer


Hannah

Hannah Davey

Job Title: Health and Wellbeing

Joined: 2020

Health and Wellbeing


Elizabeth

Elizabeth Bell

Job Title: Senior Healthcare

Joined: 2018

Senior Healthcare


Destiny

Destiny Scoles

Job Title: Head Housekeeper

Joined: 2020

Head Housekeeper


No image found

Kim Lean

Job Title: Head Cook

Joined: 2017

Catering Supervisor


Hayley

Hayley Fry

Job Title: Senior Healthcare Assistant

Joined: 2023

Senior Healthcare Assistant


Frequently Asked Questions about Beech Lodge

What types of Care is Beech Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beech Lodge provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Beech Lodge have?

There are 28 Single Rooms.

What are the Facilities & Services at Beech Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beech Lodge to the centre of St Austell?

0.4 mile(s) as the crow flies, distance by road may be significantly further.